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Aparthotel

Citadines Connect Bertam Georgetown Penang

Property class: 3

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Photo gallery for Citadines Connect Bertam Georgetown Penang

Outdoor pool - Citadines Connect Bertam Georgetown Penang (George Town)
Restaurant - Citadines Connect Bertam Georgetown Penang (George Town)
Front of property - Citadines Connect Bertam Georgetown Penang (George Town)
Premier Double Room | In-room safe, desk, laptop workspace, free WiFi - Citadines Connect Bertam Georgetown Penang (George Town)
Restaurant - Citadines Connect Bertam Georgetown Penang (George Town)
KOMTAR is located near Citadines Connect Bertam Georgetown Penang, which provides a shopping mall on site, a coffee shop/cafe, and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Studio, 2 Twin Beds

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | In-room safe, desk, laptop workspace, free WiFi

Premier Studio, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Premier Studio, 2 Twin Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | In-room safe, desk, laptop workspace, free WiFi

Premier Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, laptop workspace, free WiFi

Premier Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, free WiFi

Premier Apartment, 2 Bedrooms

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Twin Windowless

In-room safe, desk, laptop workspace, free WiFi

Studio Twin Windowless

  • Sleeps 2

View all photos for Studio Premier Twin

In-room safe, desk, laptop workspace, free WiFi

Studio Premier Twin

  • Sleeps 2

View all photos for Studio Premier King

In-room safe, desk, laptop workspace, free WiFi

Studio Premier King

  • Sleeps 2

View all photos for Studio Premier Suite

In-room safe, desk, laptop workspace, free WiFi

Studio Premier Suite

  • Sleeps 2

View all photos for Two-Bedroom Premier

In-room safe, desk, laptop workspace, free WiFi

Two-Bedroom Premier

  • Sleeps 4

View all photos for Premier Room Double

Interior

Premier Room Double

  • Sleeps 3

About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Citadines Connect Bertam Georgetown Penang is near a metro station. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
View more Aparthotels in George Town
Map
428, Jalan Penang, Georgetown, George Town, Pulau Pinang, 10000

What's nearby

  • KOMTAR
    KOMTAR
    2 min walk - 0.1 miles
  • 1st Avenue Mall
    5 min walk - 0.3 miles
  • Pasar Chowrasta
    7 min walk - 0.4 miles
  • Chit Tiau Lor Ban San
    10 min walk - 0.6 miles
  • Georgetown UNESCO Historic Site
    12 min walk - 0.7 miles

Getting around

  • Penang Sentral
    29 min drive
  • Penang Intl. Airport (PEN)
    29 min drive

Restaurants

  • chong charcoal seafood char koay teow 碳烧海鲜炒粿條
    2 min walk
  • Restoran Zim Sum 点心之家
    1 min walk
  • No 5, Seafood Char Koay Teow (梁少爺5號炒粿條）
    1 min walk
  • Lily's Vegetarian Kitchen (欣莉素餐馆)
    4 min walk
  • Osmanthus HK Dessert House Cafe
    2 min walk

About this property

Citadines Connect Bertam Georgetown Penang

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and a flat-screen TV with satellite channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Citadines Connect Bertam Georgetown Penang offers 70 air-conditioned accommodations with safes and slippers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers.

This George Town aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 88 for adults and MYR 38 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Outdoor areas

  • Outdoor entertainment area

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 1,000 per pet per night

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 100% renewable energy
  • 2 buildings
  • 2 floors
  • 70 units
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle rentals
  • Built in 2025
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 88 for adults and MYR 38 for children
  • Pet fee: MYR 1000 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Citadines Connect Bertam Georgetown Penang Aparthotel
Citadines Connect Bertam Georgetown Penang George Town

Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is within a 10-minute walk of KOMTAR, Hin Bus Depot Art Centre, and The Top at Komatar. Prangin Mall and New World Park are also within 10 minutes.

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Reviews

Citadines Connect Bertam Georgetown Penang Reviews

9.0

Wonderful

9.8

Cleanliness

9.4

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Shawaal

Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, communication
Clean room, great location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

H

Liked: Cleanliness, check-in
Stayed 2 nights in Jan 2026