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118 Hotel

2.5 star property
Hotel in George Town, steps from KOMTAR

Choose dates to view prices

118 Hotel sits in the heart of Downtown George Town, welcoming travelers with its well-maintained, smoke-free premises. Guests connect easily with free in-room WiFi while enjoying the convenience of express check-out after their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
29 Jalan Dato Keramat, George Town, Penang, 10150

What's nearby

  • KOMTAR - 1 min walk - 0.0 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • The Top at Komatar - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 9 min walk - 0.5 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Horangi Korean Kitchen - ‬2 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬3 min walk
  • ‪Lé 楽 - ‬3 min walk
  • ‪Putu Mayam Times Square - ‬1 min walk

About this property

118 Hotel

Hotel near KOMTAR
Close to Gurney Drive, 118 Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, luggage storage, and smoke-free premises
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at 118 Hotel feature comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Ceiling fans, limited housekeeping, and desks

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Cititel Express Penang
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [118 Hotel Macalister , 49, Macalister Road, 10400 Penang]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

118 Hotel
118 Hotel Penang
118 Penang
118 Hotel Penang/George Town
118 Hotel George Town
118 George Town
118 Hotel Macalister Penang/George Town
118 Hotel Hotel
118 Hotel George Town
118 Hotel Hotel George Town

Frequently asked questions

Is 118 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at 118 Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at 118 Hotel?

Check-out is at noon.

Where is 118 Hotel located?

Located in Downtown George Town, this hotel is steps from KOMTAR and Hin Bus Depot Art Centre. 1st Avenue Mall and Prangin Mall are also within 5 minutes.

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Reviews

118 Hotel Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 127 reviews
Rating 8 - Good. 63 out of 127 reviews
Rating 6 - Okay. 22 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

Reviews

10/10 Excellent

Satinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to transport hub (KOMTAR) which made it very convenient to go everywhere. The only downside is that the checkin desk is at their sister property about a five minute walk. Also did not notice any elevator. The above two points were not an issue for me but may be a concern for people with mobility issues. The property is well maintained and very clean. Checkin and checkout was very smooth. I enjoyed my stay of four nights and would use them again if need be.
Stayed 4 nights in Nov 2023

2/10 Terrible

Angel Ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dame bad and dirty, only two bts of water and shower gel, dirty towel
Stayed 2 nights in Jun 2024

4/10 Poor

MOHD ISMI ASWALY

Liked: Cleanliness
Disliked: Staff & service
I have experience staying in self-check in hotels before this, but this one was terrible. Despite having to make 3 rounds in jammed traffic just to find a car park, I also been told to get my room key at the other 118 hotel right once I arrived at the reception counter. Although the uncle who worked at the counter wanted to help me riding his bike, that 118 hotel staff refused and still asked me to get it for myself. Finally I got my room key after having a debate to allow that uncle to ride his bike to do his job.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的住宿地

Check-in櫃台與房間在不同位置，事前並未告之，到房間的地址之後還要再找check-in 櫃檯，令人感到疲累。 櫃台可溝通中文，需另收押金。 房間不大，但很乾淨。 有一對外窗，但沒特別的景色。 距離光大公車站很近， 附近吃的也很多。
Stayed 2 nights in May 2023

8/10 Good

Kim Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Bath towels, hand towels and bath mat. Soap dispenser in shower. Soap bar also provided. Air conditioner, fan, hot water and wifi work well. Don’t forget to flick the switch outside the bathroom to activate the air conditioner and hot water. Water bottles provided. Also water dispenser (cold and hot) near reception with coffee and mugs. Saw umbrellas also. Good movies on TV. Tan (reception lady) very nice and polite. Do try Kuantan rd morning market, Cecil st food court, Friday night market van praagh and Ais Tingkap. Free CAT bus from Komtar around Georgetown, last stop at ferry. Then it starts again at the ferry to Komtar in a slightly different direction due to one war streets. Chowrasta market also has hawker stalls in the alley in the morning. Do not go to New Lane hawker food - overpriced and not the best in flavour. You will not be able to sit unless you buy a drink.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was that there were no windows in the room. The staff were fantastic and we even stayed an extra night. It was so convenient to everything in downtown Penang.
Stayed 2 nights in Aug 2019

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, enjoyed our stay, thanks. No bottle of water but a water dispenser at the front
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Still okay. Room very small. No hair dryer in the room
Stayed 2 nights in Oct 2018

10/10 Excellent

SULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

penginapan yang baik

penginapan yang baik.pekerja hotel yang ramah,service baik
Stayed 4 nights in Nov 2018

8/10 Good

Li-Fen, TAIWAN

Liked: Cleanliness, room comfort

光大走路3分鐘，附近很方便，尤其吃的很多

小旅館但很乾淨，雙床房型無窗，雙人床型有小窗但對隔棟牆壁，櫃檯會中文，年長櫃檯很熱心親切，男胖櫃檯員冷漠，6百多台幣的房價，可以了
Stayed 1 night in Jul 2018

8/10 Good

Li-Fen, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities

地點交通方便，乾淨房小，雙單床無窗

櫃檯人員會華語，親切，就是一般小旅館，沒有電梯，行李要自己扛到房間，服務不錯
Stayed 1 night in Jul 2018

10/10 Excellent

ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Staff are very pleasant helpful and friendly. Its close to all amenities. Good value
Stayed 2 nights in May 2018

8/10 Good

Bridgette, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and economic hotel

The staff are friendly and helpful. Hotel condition is good and clean. Worth the price. Good for short stay.
Stayed 1 night in Mar 2018

6/10 Okay

Yenie, Bagan Siapi api

Liked: Cleanliness, staff & service, room comfort

Nice hotel, clean room

This hotel only 50 meter to shop at department store which we love its all reasonable price
Stayed 1 night in Mar 2018

8/10 Good

JJ, 香港

Liked: Cleanliness, staff & service

近光大 交通極方便 酒店的人好友善

以這價錢很不錯 不豪華但它們最近油漆 所以整體好乾淨整潔。 來檳城如果不自己開車不坐的士的話 坐巴士是最好選擇。 光大大廈是所有巴士都經過的交通樞紐。 這位置離開光大是對面馬路 它附近有Gama 和 Time Square 平價的擺街和店舖食市有好多。
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good location

Hotel is close to most of the famous eateries. Most are just walking distance from the hotel.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay. Bed is not clean. No parking
Stayed 1 night in Dec 2017

8/10 Good

alang, jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gud stay

gud stay
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

โรงแรมใกล้ตึกคอมต้าห้องพักสะดวกสบายสต๊าฟใจดี

โรงแรมอยู่ใกล้ตึกคอมต้าเดินไปประมาณ5นาทีใกล้ๆโรงแรมมีซุปเปอร์มาเก็ตใหญ่มีขนมขายเยอะซื้อไปเป็นของฝากได้และมีป้ายรถเมร์อยู่หน้าซุปเปอร์ขึ้นไปปีนังฮิลล์กับวัดเลก ลก ซี่ได้เลยไม่ต้องเดินไปขึ้นที่คอมต้ามีค่ามัดจำคีการ์ด50rmและค่าบริการคืนละ2rmตอนเช็คเอาท์ได้ค่ามัดจำคืน50rm
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨整齊且舒適，交通機能佳 但周遭環境安全稍較混亂，應盡可能避免夜間外出。
Stayed 3 nights in Jul 2017

8/10 Good

YAN FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合個人或背包客

麻雀雖小，五臟俱全，該有的都有，乾淨，安靜，便宜。附近有巴士，超市，百貨，小吃。交通便利。
Stayed 1 night in Jul 2017

6/10 Okay

Sean, Petaling Jaya

Disliked: Cleanliness, property conditions & facilities, room comfort

My one night stay

Came here due to its location as it is near time square. However, the room is really tiny and towels were not clean (spotted black stain and with holes). Hotel room is warm as we can't keep the air-conditioner on when we are out.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying. I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt. All said, it was a good hotel, clean,comfortable and safe and offers great value for money.

10/10 Excellent

Kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with husband and in-laws

Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.

8/10 Good

Verified traveler

Liked: Cleanliness
Nice clean room. Very small space and area to put bags on floor.
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