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Novotel Genova City

4.0 star property
Mediterranean hotel with a 24-hour fitness center and a seasonal outdoor pool

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Photo gallery for Novotel Genova City

Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Eco-friendly toiletries, hair dryer, bidet, towels
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Eco-friendly toiletries, hair dryer, bidet, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

Deluxe Apartment, 1 Double Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, bidet, towels

Deluxe Apartment, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Via Antonio Cantore 8, Genoa, GE, 16126

What's nearby

  • Port of Genoa Cruise Ship Terminal - 14 min walk - 0.8 miles
  • Piazza Principe - 15 min walk - 0.8 miles
  • Aquarium of Genoa - 2 min drive - 1.6 miles
  • Old Port - 3 min drive - 1.8 miles
  • Genoa Port Center - 4 min drive - 2.0 miles

Getting around

  • Genoa Via di Francia Station - 5 min walk
  • Cristoforo Colombo Airport (GOA) - 12 min drive

Restaurants

  • ‪Al Matitone - ‬9 min walk
  • ‪Panino DOC - ‬5 min walk
  • ‪La Lanterna Trattoria - ‬7 min walk
  • ‪Bar Gianni - ‬9 min walk
  • ‪La Cusina Food & Restaurant - ‬5 min walk

About this property

Novotel Genova City

Upscale hotel remodeled in 2021 and located near Port of Genoa Cruise Ship Terminal
At Novotel Genova City, you can look forward to a coffee shop/cafe, a playground, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, Cantore 8 Bar & Cucina, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A porter/bellhop, a computer station, and a banquet hall
  • A water dispenser, an elevator, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 210 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantore 8 Bar & Cucina

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2021
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A15HN3NHVO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to August 31
Pool access available from noon to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Frequently asked questions

Does Novotel Genova City have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–8:00 PM.

Is Novotel Genova City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Genova City?

Self parking is available for EUR 8 per day.

What time is check-in at Novotel Genova City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Genova City?

Check-out is at noon.

Where is Novotel Genova City located?

Located in Centro Ovest, this hotel is 0.4 mi (0.6 km) from Villa Scassi Hospital and 1.3 mi (2 km) from Port of Genoa Cruise Ship Terminal. Villa Rosazza Di Negro and Piazza Principe are also within 15 minutes. Genoa Via di Francia Station is only a 5-minute walk and Genoa Sampierdarena Station is 16 minutes.

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Novotel Genova City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 408 out of 1001 reviews
Rating 6 - Okay. 231 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Excelente Hotel.
Stayed 1 night in Jan 2025

10/10

Nice clean hotel in Genoa.
Stayed 1 night in Jan 2025

8/10

The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.
Stayed 2 nights in Nov 2024

10/10

Very confortevole and adequate to the price
Stayed 1 night in Dec 2024

8/10

Family trip
Stayed 3 nights in Jun 2024

10/10

Nice hotel, friendly staff
Stayed 1 night in Jun 2023

6/10

The hotel was okay But the location doesn’t suits someone without car
Stayed 1 night in Jul 2024

4/10

Hotel staff were great.
Stayed 2 nights in Apr 2023

10/10

Staff are very very gentil
Stayed 2 nights in Jun 2024

8/10

The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Stayed 1 night in Sep 2024

8/10

Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Stayed 2 nights in Mar 2024

8/10

Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower needs unblocking .
Stayed 1 night in Aug 2023

8/10

Ok breakfast. Calm and clean hotel with walking distance to a supermarket. Small pool. Good that they offer free water everyday. The gym needs serious attention!!
Stayed 2 nights in Jul 2023

6/10

Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.
Stayed 1 night in Oct 2023

6/10

Outdated except the lounge,small swimming pool outside. Cleaningness is questionable.
Stayed 1 night in Aug 2022

6/10

Room really small
Stayed 1 night in Apr 2023

2/10

Picked as a stop off route on our way further south. I’d pick somewhere else next time. Handy spot for the port but not much else. The car park was tight and the electric charging point was iced by big SUVs. It felt unsafe in the local area. It is some distance away from the old town and nicer places to eat.
Stayed 1 night in Aug 2023

2/10

The 2 lifts were broken and to go in or out the rooms we had to use stirs with luggage
Stayed 2 nights in Feb 2024

10/10

ok
Stayed 2 nights in Apr 2024

8/10

Dated.
Stayed 2 nights in Sep 2022

4/10

It was really noises due to tons of kids, there was stains on the towels and sheets. Aswell the location was very far from restaurants and a sketchy walk at night to get to anything in the city. I would never book this hotel again.
Stayed 1 night in Aug 2023

6/10

The property check-in staff was very good. I am giving law rating primarily for my room having no air conditioning, even though it was advertised as having one. It's common place in Italy, but there was a reason I chose this well-known brand, namely to avoid such issues.
Stayed 1 night in Jun 2023

2/10

The hotel is super old. Rooms (especially carpets) are dirty. Bathroon is just terrible.The price and quality doesn't match at all. It is defenitely not 4 stars hotel. To get in the restaurant for the brekfast you have to wait 30 minutes in a queue. To get coffee at the breakfast - 15 minutes in the line.
Stayed 2 nights in Jul 2022

6/10

Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.
Stayed 8 nights in Aug 2024

10/10

Stayed 2 nights in Mar 2025