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Hotel Palazzo Grillo

4.0 star property
Hotel with a 24-hour front desk, a short walk to Old Port

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Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room | 1 bedroom, premium bedding, down comforters, memory foam beds
Interior
Interior
Interior

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Classic Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Memory foam bed
Separate bedroom
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed) | 1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Double Room (Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Sofa bed - single
Memory foam bed
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

Bristol Palace Hotel

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,015 reviews
Bristol Palace Hotel

About the neighborhood

Map
Piazza delle Vigne 4, Genoa, GE, 16123

What's nearby

  • Piazza de Ferrari - 5 min walk - 0.3 miles
  • Aquarium of Genoa - 5 min walk - 0.3 miles
  • Old Port - 5 min walk - 0.3 miles
  • Genoa Port Center - 10 min walk - 0.5 miles
  • Port of Genoa Cruise Ship Terminal - 2 min drive - 1.1 miles

Getting around

  • Genoa Piazza Principe Station - 16 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬2 min walk
  • ‪Scurreria Beer and Bagel - ‬2 min walk
  • ‪Klainguti - ‬1 min walk
  • ‪Ostaia De Banchi - ‬2 min walk
  • ‪Ombre Rosse - ‬1 min walk

About this property

Hotel Palazzo Grillo

Upscale hotel near Old Port
Genoa Port Center and Port of Genoa Cruise Ship Terminal are located near Hotel Palazzo Grillo, which provides a terrace, an arcade/game room, and a library. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and an elevator
  • Multilingual staff, free newspapers, and a water dispenser
  • A banquet hall, concierge services, and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Palazzo Grillo feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Is Hotel Palazzo Grillo pet-friendly?

Yes, Hotel Palazzo Grillo allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Palazzo Grillo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Grillo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Palazzo Grillo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Hotel Palazzo Grillo located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Centro di documentazione per la Storia, l'Arte e l'Immagine di Genova and Old Port. Port of Genoa Cruise Ship Terminal and Genoa Port Center are also within 1 mi (2 km). Genoa Piazza Principe Station is 16 minutes by foot and Genoa Genova Brignole Station is 20 minutes.

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Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 353 reviews
Rating 8 - Good. 71 out of 353 reviews
Rating 6 - Okay. 17 out of 353 reviews
Rating 4 - Poor. 3 out of 353 reviews
Rating 2 - Terrible. 2 out of 353 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central old town location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Amenities
Excellant Hotel. Beautiful property! I would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Very helpful staff. We got lost walking there and staff came to find us. We appreciated that. Great breakfast!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location. Walking distance to both historic sites and water. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palazzo hotel! Great central location, easy to walk to everything.
Stayed 4 nights in Mar 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked the standard room but uplon arrival we realized that it was very basic on a level that needs more love to make it welcoming. We paid an additional 50 euros directly to the hotel for an upgrade for the Junior room which was nice. The breakfast is good and includes a wide selection of products.
Stayed 1 night in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
The lobby.
The grand staircase.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a historic building right in the heart of Genoa. 5 minutes from the port and Cathedral. Tons of good places to eat nearby, and a great hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wan Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town area. Taxi can’t get to the front of hotel. It’s a 5 minute walk from drop off. But well worth it.
Stayed 1 night in Jun 2025

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but much nicer the staff. I fully recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mr Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building brought to into the modern era in a tasteful and sympathetic way. The addition of a small bar within the hotel (perhaps added to the roof terrace) would add value to guests not wanting to venture far on an evening following a day of exploring.
Stayed 3 nights in May 2025

6/10 Okay

Rughia

Liked: Staff & service, property conditions & facilities
The property cannot be accessed via car. One should carry the luggage through very narrow passage. This should be transparent to the travelers.
Stayed 2 nights in Jun 2025

6/10 Okay

Wisam

Liked: Cleanliness, property conditions & facilities
Property is good, but finding it in the midst of inner city was difficult.
Stayed 1 night in May 2025

8/10 Good

Mikhail

Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel, very niche, it was good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved staying here, it was an easy walk to all of the attractions and the dinner recommendation was incredible We would come and stay again next time for sure
Stayed 1 night in Apr 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful. The location is walkable to the sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Exceptional hotel room fabulous great location close to everything would return
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of town
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Génova Stay

We loved this hotel!! Amazing facility And Great service !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location, close to everything, super friendly staff
Stayed 1 night in Apr 2023