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Hotel Helvetia

3.0 star property
Hotel with a bar, a quick walk to Old Port

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Photo gallery for Hotel Helvetia

Terrace/patio
Quadruple Room | Down comforters, minibar, desk, blackout drapes
Reception
Interior
Triple Room | Down comforters, minibar, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Down comforters, minibar, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, minibar, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room | Down comforters, minibar, desk, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Down comforters, minibar, desk, blackout drapes

Single Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Piazza Della Nunziata 1, Genoa, GE, 16124

What's nearby

  • Aquarium of Genoa - 5 min walk - 0.3 miles
  • Old Port - 6 min walk - 0.4 miles
  • Palazzo Ducale - 9 min walk - 0.5 miles
  • Piazza de Ferrari - 11 min walk - 0.6 miles
  • Port of Genoa Cruise Ship Terminal - 16 min walk - 0.9 miles

Getting around

  • Genoa Piazza Principe Station - 9 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪Pasticceria Liquoreria Marescotti di Cavo - ‬3 min walk
  • ‪Panificio Sebastiano - ‬2 min walk
  • ‪Bar 8Rosso - ‬2 min walk
  • ‪Mercato del Carmine - ‬3 min walk
  • ‪Trattoria Al Veliero - ‬4 min walk

About this property

Hotel Helvetia

Hotel near Old Port
Located close to University of Genoa and Royal Palace, Hotel Helvetia provides a library, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and a TV in the lobby
  • An elevator, a front-desk safe, and bicycle parking
  • Luggage storage, laundry services, and tour/ticket assistance
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Helvetia boast perks such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways

More

  • 1 building
  • 5 floors
  • Built in 1585
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.00 for adults and EUR 7.00 for children
  • Nearby parking fee: EUR 25 per day(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A17ZUVJT8X

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa

Frequently asked questions

Is Hotel Helvetia pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Helvetia?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helvetia?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Helvetia located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of University of Genoa and Royal Palace. Strada Nuova Museums and Spianata Castelletto are also within 10 minutes. Genoa Piazza Principe Station is 9 minutes by foot and Genoa Genova Brignole Station is 29 minutes.

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Hotel Helvetia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 249 reviews
Rating 8 - Good. 127 out of 249 reviews
Rating 6 - Okay. 56 out of 249 reviews
Rating 4 - Poor. 13 out of 249 reviews
Rating 2 - Terrible. 1 out of 249 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

Very good short stay. Thank you
Stayed 1 night in Aug 2024

6/10

Bare bones place to stay. Adequate for one night
Stayed 1 night in May 2024

10/10

Great hotel, nice people. Nedo went beyond in service, he is mang't.
Stayed 1 night in Jan 2023

8/10

Location
Stayed 1 night in Jul 2022

8/10

Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Stayed 1 night in Sep 2022

10/10

Tudo ok
Stayed 1 night in Nov 2024

10/10

Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Stayed 1 night in Oct 2023

8/10

Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Stayed 3 nights in Jun 2024

4/10

Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Stayed 2 nights in Jul 2024

8/10

DONWSIZE There was a large stain of black mould on the room. STUNISHING The gluten free breakfast buffete was excellent, but even most wonderfull the attention and service of the chef-woman, she was so great and lovely.
Stayed 1 night in Oct 2023

6/10

Air conditioning doesn’t work properly and shower head falls on your head
Stayed 1 night in Aug 2024

8/10

Ottima colazione, non compresa nel prezzo della stanza. Personale gentilissimo. La stanza assegnata un pò piccolina.
Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Mar 2025

4/10

Stayed 2 nights in Aug 2024

10/10

War ein interessanter Aufenthalt das Hotel ok nettes Personal sehr disponibile
Stayed 4 nights in Aug 2024

10/10

L’albergo è abbastanza carino situato davanti a una chiesa a pochi passi dall’acquario di Genova e a pochi passi dal centro. Logisticamente è molto bello. Le camere non sono di qualità eccelsa abbiamo trovato anche una sedia sfondata, ma i letti sono abbastanza comodi. Il personale è tutto molto molto gentile e disponibile. Purtroppo la struttura è a scale molto alte e ripide che si dipanano in tutte le direzioni, Sicuramente non è adatto a persone che non hanno la massima possibilità di deambulazione. L’ascensore è uno molto molto stretto e non era perfettamente funzionante. La colazione ottima. Nel complesso una buona esperienza
Stayed 1 night in Aug 2024

8/10

Mukava hotelli hyvällä paikalla. Erittäin ystävällinen henkilökunta.
Stayed 2 nights in Jun 2024

8/10

konumu harika, tren istasyonundan 6-7 dakika düz bir yoldan yürüyerek varıyorsunuz. temizliği oldukça iyiydi. kahvaltısına şaşırdık çünkü yumurtadan kruvasanlara nutelladan, yoğurt ve meyvelere peynirlere, taze sıkılmış portakal suyuna kadar getiriyorlardı. resepsiyondakiler oldukça yardımseverdi. biz 3 gece kalıp trenle heryere rahatça seyahat ettik, fiyatı da oldukça uygundu.tekrar gitsem mutlaka kalırım.
Stayed 3 nights in Jun 2024

10/10

Stayed 1 night in Apr 2024

10/10

Stayed 3 nights in Apr 2024

6/10

Stayed 2 nights in Oct 2023

10/10

Zentral gelegen. Wir haben für 1 Nacht gebucht, bevor wir auf die Kreuzfahrt weiter fahren.
Stayed 1 night in Oct 2023

8/10

Unica pecca...abbiamo fatto colazione con la faccia rivolta al muro perche' lo spazio non era sufficiente per tutti i clienti dell'hotel continuando a scacciare le mosche dal cibo.
Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Aug 2023

4/10

Stayed 1 night in Sep 2023