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Bristol Palace Hotel

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Photo gallery for Bristol Palace Hotel

A historic hotel with ornate architecture, multiple stories, and a prominent entrance. - Bristol Palace Hotel (Genoa)
View from room - Bristol Palace Hotel (Genoa)
A terrace with two lounge chairs, a table with a glass of wine and a bowl of strawberries, and a backdrop of greenery and buildings. - Bristol Palace Hotel (Genoa)
A formal dining room with multiple tables, chairs, and chandeliers. - Bristol Palace Hotel (Genoa)
A grand staircase with ornate railings and a central glass window. - Bristol Palace Hotel (Genoa)
Luxury
5.0 star property
9.4

Exceptional

Historic elegance in Genoa's heart

Spiral marble staircases and elegant stone architecture create a palace-like atmosphere in Genoa's historic district. Guests enjoy creative Italian cuisine at Giotto restaurant, while the concierge arranges city tours and bartenders serve signature cocktails in the sophisticated lounge.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a chandelier, a dresser, and a desk with a chair.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a sofa, a wooden side table, a mirror, and a chandelier.

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

A hotel room with a large bed, a wall-mounted light fixture, and a painting.

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(78 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Single Room

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Located in Genoa Historical Centre, a neighborhood in Genoa, Bristol Palace Hotel is in a shopping district and near a metro station. Old Port and Port of Genoa Cruise Ship Terminal are worth checking out if an activity is on the agenda. Museo Civico di Storia Naturale di Genova and Vico della Casana are also worth visiting. Visit our Genoa travel guide
Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • A historic fountain with water jets in a plaza, surrounded by ornate buildings.
    Piazza de Ferrari
    2 min walk - 0.1 miles
  • An ornate hall with a central altar, elaborate frescoes, and a patterned floor.
    Palazzo Ducale
    3 min walk - 0.2 miles
  • A grand hallway with ornate ceiling frescoes, large framed paintings, and a patterned floor.
    Via Garibaldi
    5 min walk - 0.3 miles
  • A harbor with boats, a bridge, and historic buildings.
    Old Port
    9 min walk - 0.5 miles
  • Two seals swimming in a clear blue aquarium.
    Aquarium of Genoa
    11 min walk - 0.6 miles

Getting around

  • Genoa Genova Brignole Station
    12 min walk
  • Cristoforo Colombo Airport (GOA)
    21 min drive

Restaurants

  • McDonald's
    1 min walk
  • Starbucks
    3 min walk
  • McDonald's
    1 min walk
  • Nespresso Boutique
    2 min walk
  • Caffè Del Teatro
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1900
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Check-out is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. La casa di Cristoforo Colombo and Teatro Carlo Felice are also within 5 minutes. Genoa Genova Brignole Station is 12 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bristol Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 773 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a fantastic location. The staff were lovely and welcoming, the breakfast was excellent, and the whole stay felt very comfortable. I travelled solo and found it particularly convenient and reassuring. Overall, an excellent experience and I would happily recommend Bristol Palace.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The breakfast was excellent and we had a delicious dinner. The staff were extremely helpful and friendly. Our bedroom was an excellent size and very clean. A very enjoyable experience
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. Well maintained elegant hotel. Excellent food. Very friendly and helpful staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! Impeccably clean, beautifully decorated, excellent service, large comfortable rooms with wonderful beddings, location superb, breakfast wonderful, front desk amazing, pretty Giada checked us in! We loved our stay we would give you 6 stars and would return in a heartbeat! We had a great time in Genoa and our stay in Bristol Palace was the highlight! Thank you for running a great hotel!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Memorable stay in a beautiful setting, in the heart of the city center. Staff were excellent and very helpful. Highly recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great staff. Great location. Every bit of our stay there was top notch. We will definitely book there again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in the heart of Genoa! The Bristol Palace was stunning from the moment we walked in—the architecture, elegant details, and gorgeous staircase made the entire hotel feel so special. Our room was beautiful, clean, and comfortable, and the location was perfect for exploring the city. The staff were also friendly and welcoming throughout our stay. Such a charming and memorable place to stay in Genoa. We would absolutely stay here again! ❤️🇮🇹
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location and extremely helpful staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old world beautiful and has a fabulous location. Breakfast is just ok - coffee and eggs were cold every day. We were waiting in line to check out and the man at reception skipped us and took someone he clearly knew. I give it 4 stars for beauty and location and would stay there again
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic here. It's in a great location, clean and friendly staff. The breakfast was also a huge highlight. I highly recommend. Bring your own hair dryer, the one provided isn't good.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located walking distance to many attractions and great restaurants. Great staff and accommodating
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was incredible at the front desk-so helpful and accommodating for any request. The breakfast service was beautiful and the hotel location is super
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The star of this hotel is the incredible architecture, but the staff were also remarkable. The location is very convenient. I’ll definitely be back.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Hotel with friendly and helpful staff. They are the best! Great dinner, breakfast buffet, location. Definitely I will love to stay in this place again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Restaurants and breakfast was delightful. Location was central.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel in an excellent location for walking, shopping, dining, meeting for tours. Staff wonderful. Comfortable room with cleaning service twice a day Did not partake in their restaurant but bar area was fun and friendly, and not too crowded. Ivan is quite an artist with making drinks. Breakfast was nice although not many vegan options. I would stay here again anytime.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to everything. Staff are first class in every respect. Nice buffet breakfast with outside seating on the patio but it fills up fast on nice mornings. Short walk to many restaurants. About the only downside was the 32 euros per night to park. I had a single room. It was small but then its Europe. Highly recommend this hotel.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol Palace, Genoa — A Beautiful, Central Stay with Old-World Charm We had a wonderful stay at Hotel Bristol Palace in Genoa. The location is outstanding—right in the heart of the city and within easy walking distance of the historic center, shops, restaurants, and major sights. It made exploring Genoa effortless. The hotel itself is elegant and full of character. The classic interiors, grand staircase, and beautifully maintained public spaces give it a genuinely special atmosphere that feels far more memorable than a typical modern hotel. Our room was comfortable, clean, and spacious, and the staff were consistently friendly, professional, and helpful with recommendations. Breakfast was excellent, with a good variety of options, and the on-site restaurant was a pleasant bonus. Valet parking was also convenient for a central Genoa hotel. If you want a well-located, charming, and comfortable base for exploring Genoa, Hotel Bristol Palace is an easy recommendation. We would happily stay here again. Alfred Hitchcock was right.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with a lot of grand style. The staff was very friendly and accommodating. The breakfast buffet was excellent and the buffet staff were exceptional, which is not common.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is very convenient, close to tourist spots, shops and restaurants. The staff is friendly, the rooms are big and spacious, the bathroom is great! Amazing lighting. Down side is that the hotel is noisy, you can hear people on the streets and other rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025