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Bristol Palace Hotel

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Presidential Suite | 2 bedrooms, down comforters, minibar, in-room safe
Suite | 2 bedrooms, down comforters, minibar, in-room safe
Lobby sitting area
Terrace Junior Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Terrace Junior Suite

Terrace Junior Suite | 2 bedrooms, down comforters, minibar, in-room safe

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite | 2 bedrooms, down comforters, minibar, in-room safe

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite | 2 bedrooms, down comforters, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Bidet
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

2 bedrooms, down comforters, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 2 bedrooms, down comforters, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

2 bedrooms, down comforters, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

2 bedrooms, down comforters, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 2 bedrooms, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

2 bedrooms, down comforters, minibar, in-room safe

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

2 bedrooms, down comforters, minibar, in-room safe

Camera Grand Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles
  • Genoa Port Center - 13 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 miles

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel near Old Port
Close to Genoa Port Center, Bristol Palace Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Giotto, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, tour/ticket assistance, and 9 meeting rooms
  • A ballroom, multilingual staff, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 133 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • Heating, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Bristol Palace Hotel?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Check-out is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. Port of Genoa Cruise Ship Terminal is 1.6 mi (2.5 km) away. Genoa Genova Brignole Station is 18 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

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Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 33 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025

10/10

Beautiful hotel with an excellent breakfast. Staff was wonderful and the room very large and with all the amenities.
Stayed 2 nights in May 2025

10/10

Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Stayed 2 nights in Apr 2025

10/10

Front desk was easy checkin and we were provided detailed description of places to see locally while visiting and info on the hotel. Location was perfect. In walking distance to many sites, shopping and restaurants. Room was clean, spacious and very comfortable. Breakfast was good & plentiful. Would highly recommend staying here!
Stayed 2 nights in Jun 2025

10/10

Best hotel we stayed so far
Stayed 1 night in Mar 2025

10/10

The property was absolutely beautiful, breakfast was delicious with many options. Staff were very helpful. The hotel is walking distance to shops, restaurants, the wharf, and city center. We would definitely stay here again.
Stayed 4 nights in May 2025

10/10

Perfect location
Stayed 3 nights in Apr 2025

10/10

Great location and great staff
Stayed 6 nights in Feb 2025

10/10

Very safe, clean, great staff and awesome restaurant.
Stayed 7 nights in Mar 2025

10/10

This is THE place to stay in Genoa! Everything about it is first class in the best location
Stayed 4 nights in Mar 2025

8/10

Almost worth the $US400 per night. All good
Stayed 3 nights in May 2025

10/10

A beautiful property with wonderful staff…very convenient to shopping and dining… Davide and Matteo gave us outstanding service including restaurant suggestions and overall sense of the city Breakfast was the best on our trip…great hotel!
Stayed 1 night in Mar 2025

10/10

Lovely hotel with friendly and helpful staff right in the middle of the city. Would recommend to anyone.
Stayed 2 nights in Apr 2025

10/10

We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
Stayed 3 nights in Apr 2025

10/10

Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024

10/10

Beautiful classical hotel attentive manager and staff, great location comfortable bed good size room, don’t miss the restaurant food it’s as good as any Michelin restaurant in a beautiful setting, the house keeping is great, free water in the room every day is a great touch. Thank you Bristol palace we will be back for sure. Faye Hashemian from California
Stayed 3 nights in May 2025

10/10

Very clean Staff knowledgable
Stayed 2 nights in Mar 2025

10/10

The best (and the most expensive) hotel in town.
Stayed 1 night in Feb 2025

10/10

Parking is a real problem if the valet parking isfull. Coffee service is slow at breakfast but good coffee
Stayed 3 nights in May 2025

10/10

Excellent service, hotel and amenities.
Stayed 1 night in Dec 2024

10/10

Safe, great staff, awesome restaurant. Clean.
Stayed 1 night in Feb 2025

10/10

This was our second stay. The interior of the hotel is gorgeous. The location is perfect. Just a few minutes walk from the Brignole train station.
Stayed 1 night in Feb 2025

10/10

Lovely hotel. Great breakfast.
Stayed 3 nights in Nov 2024

10/10

The Bristol Palace Hotel was a great place to stay in Genoa. It is well-located to shopping, restaurants and cultural/historical places. We walked to the train station about 10 minutes away. The hotel is a hidden gem with an elegant feel. The room and bathroom were comfortable and the breakfast was fabulous. The staff, especially Matteo, were friendly and extremely helpful. I highly recommend the Bristol Palace Hotel.
Stayed 2 nights in Mar 2025

10/10

Beautiful hotel in a perfect location
Stayed 1 night in Nov 2024