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Best Western Hotel Metropoli

3.0 star property
Hotel with a bar, 8-minute walk to Old Port

Choose dates to view prices

The Best Western Hotel Metropoli, near Genoa Cruise Terminal, offers a welcoming atmosphere. Guests enjoy coffee at the café or drinks at the bar after exploring. In-room WiFi keeps everyone connected, while multilingual staff and laundry services ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Down comforters, memory foam beds, minibar, in-room safe

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Memory foam bed
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Down comforters, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Memory foam bed
Down duvet
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Down comforters, memory foam beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
LCD TV
Memory foam bed
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed) | Down comforters, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking (1 extra bed)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Sofa bed
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Standard Single Room

  • Sleeps 1

Standard Queen Room

  • Sleeps 2

View all photos for Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed) | Down comforters, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking, City View (1 extra bed)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Sofa bed
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Down comforters, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Memory foam bed
Down duvet
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Superior Room, Free Wi-Fi, Safe, Kettle

  • Sleeps 2

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, Free Wi-Fi, Safe, Kettle

  • Sleeps 4

1 King 1 Single, Non-Smoking, Family Room, One Extra Bed, City View, Safe, Kettle

  • Sleeps 4

1 King Bed, Non-Smoking, Superior Room, City View, Safe, Wi-Fi, Kettle

  • Sleeps 2

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About the neighborhood

Map
P.zza Fontane Marose, Genoa, GE, 16123

What's nearby

  • Piazza de Ferrari - 5 min walk - 0.3 miles
  • Aquarium of Genoa - 8 min walk - 0.5 miles
  • Old Port - 8 min walk - 0.5 miles
  • Genoa Port Center - 13 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 6 min drive - 1.8 miles

Getting around

  • Genoa Piazza Principe Station - 17 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Taggiou - ‬1 min walk
  • ‪Le Rune - ‬3 min walk
  • ‪I Canovacci - Cucina e Bottega - ‬2 min walk
  • ‪Aprile Coffee and Cream - ‬1 min walk
  • ‪L'atelier Del Caffe - ‬2 min walk

About this property

Best Western Hotel Metropoli

Hotel near Old Port
Located close to Genoa Port Center, Best Western Hotel Metropoli provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, a computer station, and concierge services
  • A 24-hour front desk, an elevator, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Memory foam beds and down comforters
  • Bidets, hair dryers, and shampoo
  • 43-inch LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Lobby

Hotel Astoria

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 464 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A12NXSWWLV

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Frequently asked questions

Is Best Western Hotel Metropoli pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 10.00 per pet, per night.

What time is check-in at Best Western Hotel Metropoli?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Hotel Metropoli?

Check-out is at noon.

Where is Best Western Hotel Metropoli located?

Located in Genoa Historical Centre, this hotel is within a 10-minute walk of Via Garibaldi and Old Port. Port of Genoa Cruise Ship Terminal is 1.3 mi (2.2 km) away. Genoa Piazza Principe Station is 17 minutes by foot and Genoa Genova Brignole Station is 21 minutes.

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Reviews

Best Western Hotel Metropoli Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 372 out of 687 reviews
Rating 8 - Good. 267 out of 687 reviews
Rating 6 - Okay. 39 out of 687 reviews
Rating 4 - Poor. 8 out of 687 reviews
Rating 2 - Terrible. 1 out of 687 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was spacious compared to most places in Europe, room has the amenities you need and liked the 12pm check out too. Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location for walking around the historic old town of Genoa! The Piazza di Ferrari is amazing with beautiful buildings and great restaurants. The hotel was quiet, the staff was very friendly and helpful and the room was spacious!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Aclose ealk to most places. Receptionists were amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Lu

Liked: Cleanliness, staff & service
great location and nice staff
Stayed 8 nights in Jul 2024

10/10 Excellent

karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Georgianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay and were immensely grateful the lovely and very professional staff both accommodated and put up with us. Our room was beautiful. We had a fabulous view of the plaza below and stunning surroundings. The breakfast was fresh, healthy and delicious. The staff helped us many times as these were our first days ever in Italy. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

wanda

Liked: Staff & service, amenities, property conditions & facilities
It was an experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and so well located in relation to the old town. Service offered by the staff at the front desk was outstanding. Would highly recommend a stay here.
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. The room was spacious and well appointed. The hotel was in a very good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Franca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly helpful. Martina at the front desk , gave us excellent advice on restaurants and sights around the city!
Stayed 2 nights in May 2024

10/10 Excellent

Lourdes

Liked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

8/10 Good

rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxxx
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Some of the best I've ever dealt with.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mette Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic

so nice place. right in the middle of the town. nice staff and a marvelous bathroom.
Stayed 3 nights in Jul 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Front desk team AAA+

From the start we were welcomed by an incredibly friendly and helpful team of girls at the front desk. The genuine nature of the receptionists continued throughout our short stay, which made it more enjoyable. The rooms were clean and comfortable for our family of four. We will definitely return the next time in Genoa.
Stayed 1 night in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Best Western Metropoli was very enjoyable! The location of this hotel is perfect in many ways. Close to Palazzo Ferrari and all the sites in Genoa. Plus, very conveniently located to transportation, dining and shopping. The staff ware very friendly, kind and accommodating! I am a solo female traveler and I felt very safe and comfortable at this hotel. I would highly recommend it for your stay in Genoa. Safe travels!
Stayed 5 nights in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very helpful and knowledable. The bathrooms had been recently renovated so they were nice and clean. Only drawback was the flight of stairs you have to climb with your suitcase just to get into the hotel lobby. Also it was hard to find dinning nearby as most places were closed when we were there.
Stayed 3 nights in Oct 2024

6/10 Okay

Chelsea

Disliked: Staff & service, amenities
Some of the staff were not the nicest. Otherwise it’s clean and conveniently located
Stayed 3 nights in May 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Rooms are starting to look a little tired and need refreshing. Breakfast is good. Afternoon coffee and cakes is an excellent idea.
Stayed 3 nights in Jun 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Brilliant location - close to everything and easy to reach with the airport bus (Volabus). Plenty of good restaurants, bars etc in easy walking distance. Superior room was large, clean, quiet and comfortable. Air con battled a bit on the super hot days (35 degrees). But this is normal in Italy. Wifi worked well. Breakfast was very good. All staff were kind and incredibly helpful - proactive (not just responsive) to our needs.
Stayed 4 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top notch. The service, cleanliness and proximity to metro, train, buses, shopping and restaurants are so convenient. The room is very clean and bed comfy. the washroom is super clean. The breakfast is well worth the 8 euros. But what stands out the most are the staff at the reception. So professional, helpful and polite. Nicole loves her job and is always happy to see you. They go beyond their call of duty to accomodate you. It feels very safe and secure to stay at this hotel and especially welcoming. I give it a hands up ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Sep 2022

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Clean room and great location. Breakfast good but facilities and amenities quite basic. Good base and works well for a business trip.
Stayed 2 nights in Oct 2025

8/10 Good

Gregorio Diaz

Liked: Cleanliness, staff & service, amenities
Idéntica a las fotos , desayuno correcto la chica que servía los café estaba de muy mal humor
Stayed 1 night in Oct 2025

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, I would have said excellent if the breakfast were a little better. In general, I had a very positive experience and would definitely stay here again. Not close to the train station but super convenient if one wants to walk around the center of the city or go down the port area.
Stayed 2 nights in Sep 2025

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