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Hotel 't Hert

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Genk

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Photo gallery for Hotel 't Hert

Front of property - evening/night
Double Room, Bathtub | Bathroom amenities | Free toiletries, hair dryer, towels
Double Room, Bathtub | In-room dining
Breakfast and dinner served, local cuisine
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

Basic Twin Room, 1 Bedroom

Highlights

Heating
Free cribs/infant beds
LCD TV
Down duvet
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free cribs/infant beds, rollaway beds

Single Room

Highlights

Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Twin Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room dining

Double Room, Bathtub

Highlights

Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Private bathroom
Shower/tub combination
Hair dryer
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Winterslagstraat 11, Genk, 3600

What's nearby

  • C-mine Cultural Centre - 2 min drive - 1.7 miles
  • Cristal Arena - 7 min drive - 5.2 miles
  • Bokrijk Open Air Museum - 8 min drive - 4.7 miles
  • Hangar 58 - 8 min drive - 5.1 miles
  • Openluchtmuseum Bokrijk - 12 min drive - 4.9 miles

Getting around

  • Genk Station - 6 min walk
  • Brussels Airport (BRU) - 62 min drive

Restaurants

  • ‪'t Stadscafé - ‬2 min walk
  • ‪La Chapelle - ‬2 min walk
  • ‪Plank 'n Drank - ‬3 min walk
  • ‪Relaxy - ‬3 min walk
  • ‪Wonderbar - ‬2 min walk

About this property

Hotel 't Hert

Hotel connected to the convention center
At Hotel 't Hert, you can look forward to a free breakfast buffet, an airport shuttle, and a free daily manager's reception. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • Free bicycle rentals, self parking (surcharge), and airport pick-up service (surcharge)
  • An electric car charging station, tour/ticket assistance, and free newspapers
  • Multilingual staff, luggage storage, and a TV in the lobby
Room features
All guestrooms at Hotel 't Hert include comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 2 per day)
  • Airport pick-up shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 3 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1957
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 3 per day
  • Nearby parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel 't Hert
Hotel 't Hert Genk
't Hert
't Hert Genk
Hotel 't Hert Genk
Hotel 't Hert Hotel
Hotel 't Hert Hotel Genk

Frequently asked questions

Is Hotel 't Hert pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel 't Hert?

Self parking is available for EUR 3 per day.

What time is check-in at Hotel 't Hert?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel 't Hert?

Check-out is at noon.

Does Hotel 't Hert provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A one-way fee applies.

Where is Hotel 't Hert located?

Located in the heart of Genk, this hotel is within 1 mi (2 km) of St. Martin's Church and Genk Sundial Park. C-mine Cultural Centre and Europlanetarium Genk are also within 3 mi (5 km). Genk Station is 6 minutes by foot.

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Hotel 't Hert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 79 reviews
Rating 8 - Good. 35 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fin frukost och läge men enkelt rum

Utmärkt frukost och läge men rummet var i dåligt skick.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Festivalganger

Liked: Cleanliness, staff & service
Disliked: Room comfort

Prima budget hotel

Goed ontbijt. Vriendelijk personeel. Geen afgesloten douche en toiletruimte. Geen privacy dus. Prijs/kwaliteit verhouding goed.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Luud, Bavel

Liked: Cleanliness, staff & service

Leuk hotelletje in centrum Genk

Leuk hotelletje in centrum Genk. Voldoende restaurants en terrasjes op 100 meter.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expérience très désagréable concernant l'accessibilité de cet hôtel. l'info "pas d'ascenseur" tout en bas de la page "information sur l'hôtel" m'ayant échappée et voyageant avec une personne à mobilité réduite, nous avons eu la mauvaise surprise de découvrir à notre arrivée en soirée, un vieil hôtel sans ascenseur. Les chambres sont toutes aux étages et les escaliers sont serrés et raides. Dommage que l'information sur le manque ou la difficulté d’accessibilité ne soit pas mentionnée plus clairement et en première ligne. J'ajoute que lors de ma réservation, j'avais spécifié "chambre accessible pour personne à mobilité réduite" mais ni hotels.com ni l'hôtel Hert ne m'ont recontactée pour me signaler cette incompatibilité.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

HMA VAN DEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

A Nice family hotel in the centre of the city. Service and breakfast was good.
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top prijs-kwaliteit

Tophotel in het centrum van Genk. Heel uitgebreid ontbijt. Prijs - kwaliteit niet te evenaren.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel voor een normaal bedrag per nacht

Bedden iets teveel veren voelbaar maar het ontbijt was prima. Bij dreigend tekort ging de eigenaar direct aan de gang om extra broodjes te halen.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jim, Brentford

Liked: Cleanliness, staff & service

Nice hotel, close to centre & station

An excellent location in the centre of Genk. The hostess was very friendly and unfailingly helpful. Restaurant served very tasty Belgian, home-cooked food.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

simona, mi

Disliked: Cleanliness, property conditions & facilities, room comfort

Problema acqua

Camere molto vecchia bagno in camera diviso da unatenda Problema di tubature dai rubinetti usciva acqua nera
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ton , tilburg , nederla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer gastvrij

Zeer. Gastvrij met een heerlijk ontbijt goed bed kortom een aanbeveling voor mijn volgende keer , en ook belangrijk is het centrum om de hoek , bedankt en tot de volgende keer
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon vriendelijk huiskamer gezellig

Gjgjhgn
This review was submitted before 2018 and has not been verified.

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort

Dogodne położenie i to by było na tyle

Rezerwowałem pokój dla siebie i syna na 2 noce i na stronie była podana cena całkowita 120 € płacąc rachunek okazało się że muszę dodatkowo zapłacić na śniadania syna bo pokój zarezerwowałem single (z łóżkiem 140 cm) i dodatkowo podatek więc suma wyszła prawie 140€. Rozmawiając z właścicielką usłyszałem że syn był dodatkowo nie ujęty w kosztach....nie wiem czy błąd leżał po stronie hotelu czy portalu bo wyraźnie rezerwowałem dla siebie i syna ale fakt że koszty były wyższe niż oferta pozostawia negatywne wrażenia.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

zentrale lage, parkmöglichkeit vorhanden

wir haben eine nacht im hotel verbracht. super zentrale lage. parkmöglichkeit vorhanden.empfang sehr freundlich und nett.Frühstücksbuffet sehr gut.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Gute Lage für anspruchslose

Wir trafen auf sehr freundliche Eigentümer. Das Zimmer war mit Dusche und WC im Schlafraum, durch einen dünnen duschvorhang getrennt, der sich nicht ganz schließen ließ. Das ging garnicht. Wir haben das zimmer gewechselt. Danach war das Bad zumindest mit einer alten schiebetür abzugrenzen. Schön war das trotzdem nicht. Für absolut anspruchslose reicht es aber.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasant stay!

The hotel is very basic. The small toilet only has a sliding plastic door and as a result, the water would drip towards the carpet of the room. It does not have an elevator. They would change the towels daily but they would not clean the room. We booked a room with a balcony but there is did not find any balcony. The good points I see is the nice breakfast and its proximity to the center of town and the train and bus station. For the price and for a brief stay, it is good enough.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Saskia

This review was submitted before 2018 and has not been verified.

8/10 Good

alistair, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in genk

Small family run hotel, chatty hosts, good breakfasts, clean tidy room - up a lot of stairs. Good location for central genk. Reasonable prices.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig centralt hotel til god pris. Venlig betjening :)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Nathalie, Fréjus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

J avais rendez vous à la Wellness Clinique pour une intervention chirurgicale esthétique de jour Mon rendez-vous était à 9heures Comme je viens de Fréjus(83) j ai réservé une chambre dans cet hôtel ou j y suis arrivée de la veille Un accueil très agréable, les responsables parlent Français, une chambre hyper-propre, un petit-déjeuné comprit dans le tarif de la chambre(60€ la nuit). Un hôtel que je conseille vivement
This review was submitted before 2018 and has not been verified.

8/10 Good

Christopher, Gorleston UK

Liked: Cleanliness, staff & service, room comfort

Just perfect......

I felt welcomed on arrival though it did take a little while for someone to see me as the receptionist also appeared to be the waitress, barmaid and possibly the cook also (the last one is a joke)in the restaurant. And as I had to wait (only a few minutes) I was offered a free drink. My room was on the top floor which was no problem for me. But could be a problem as it was up several sets of stairs with some being very narrow.I was given a hand to carry my bags by the 'porter' who was also the receptionist,etc.But she kept smiling, explained the wi-fi access to me (which I got wrong and went and bugged her about)and breakfast. The room was a reasonable size and the bed comfortable. Though I do not like European pillows very much. The room was a bit 'falling apart' in places but it was very clean which is more important to me. It was ideal for what I needed and I did not expect The Ritz at the price I paid so therefore 5/5 for value. And then there was breakfast thrown in. All you can eat and with 7 hours standing in the cold and rain to look forward too that was much appreciated. So, would I recommend the hotel. Yes. Most definitely. Don't expect pure luxury. But as someone to eat and sleep at a great price it is perfect.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and friendly

Great hosts, very kind. Very cosy and frinedly bar and restaurant.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Fabienne, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très charmant, et acceuil adorable

Hôtel très charmant, accueil adorable même en arrivée tardive, la patronne parle français et le personnel est charmant. La chambre est grande, propre, et le petit déjeuner extraordinaire (crêpes maison, choix , tout y était bon). Bref, un hôtel sympathique et chaleureux
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ines

Liked: Cleanliness, staff & service
Disliked: Room comfort

Frühstück super! Zimmer schlecht

Frühstückbuffet ist super!! Zimmer ist nicht gut. Schlechte Matratze, und was gar nicht geht, ist eine Toilette im Zimmer ohne Tür. Ich verstehe nicht, wie man als Hotelier traut seinem Gast so ein Zimmer zu übergeben.