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Hotel Des Alpes

3.0 star property
Hotel with a 24-hour fitness center, near Jet d'Eau Fountain

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Photo gallery for Hotel Des Alpes

Relax on the balcony with a sofa and table, surrounded by lush potted plants and a view of the city.
Relax in this spacious room with a large bed, desk, and dining area, featuring a staircase to an upper level and a window with a view.
Experience the hotel's modern lobby, featuring a reception desk, flat-screen TV, and comfortable seating areas.
Relax in a serene space with a curved wooden feature, a comfortable seating area and large windows.
Hotel Des Alpes offers a welcoming entrance with a potted plant and large glass doors.

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Triple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Electric kettle
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Connecting Rooms

Standard Twin Room, 2 Twin Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Connecting Rooms

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Patio (Maisonette)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
14 Rue Des Alpes, Geneva, 1201

What's nearby

  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Jet d'Eau Fountain - 16 min walk - 0.9 miles
  • Centre International de Conferences Geneve - 17 min walk - 0.9 miles
  • United Nations European Headquarters - 3 min drive - 1.3 miles

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 19 min drive

Restaurants

  • ‪Restaurant Au Parfum, de Beyrouth - ‬1 min walk
  • ‪Restaurant AL.Amir - ‬1 min walk
  • ‪Häagen-Dazs - ‬1 min walk
  • ‪Saj Eat - ‬1 min walk
  • ‪Au Petit Chalet - Restaurant à Genève - ‬1 min walk

About this property

Hotel Des Alpes

Hotel near Jet d'Eau Fountain
Hotel Des Alpes provides amenities like dry cleaning/laundry services and a 24-hour gym. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, an elevator, and free newspapers
  • Tour/ticket assistance, concierge services, and luggage storage
  • A front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Des Alpes feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number CHE/111.782.382

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Frequently asked questions

Is Hotel Des Alpes pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Des Alpes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Des Alpes?

Check-out is at noon.

Where is Hotel Des Alpes located?

Located in Geneva City Centre, this hotel is within 1 mi (2 km) of Notre Dame Basilica, Jet d'Eau Fountain, and United Nations European Headquarters. Brunswick Monument and Sisi Monument are also within 10 minutes. Cornavin Tram Stop and Geneva (ZHT-Geneva Railway Station) are within a 5-minute walk.

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Hotel Des Alpes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 556 reviews
Rating 8 - Good. 223 out of 556 reviews
Rating 6 - Okay. 76 out of 556 reviews
Rating 4 - Poor. 18 out of 556 reviews
Rating 2 - Terrible. 12 out of 556 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location near the main train station and to walk Geneva. Safe, clean, comfortable accommodations with a very helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Gopinath

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The breakfast was originally included in the bookings I made. But at the property they said there is no breakfast included after we ate the breakfast, they were rude. When we checked in they said breakfast included for all 3 bookings
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Quiet Hotel. Very convenient for public transport. A lot accessible on foot.
Stayed 1 night in Jun 2025

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place in Geneva. Very loud ac unit in the room, we stayed in a triple room. It has very low ceilings but was ok. The breakfast is not great, but in my opinion that’s kind of usual in Europe. Geneva is very small so most places are close to the Center and train station. Staff was nice, the hotel is very close to the train station and dining so it’s really convenient. If I was going to come back to Geneva I would consider this hotel again, but not for more than a stay of a day or two at most.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though the hotel is not new but the staffs are very friendly. Location close to Geneva main station, very convenient.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was within walking distance from the train station. It is literally a 2 minute walk from the train station and easy to jump on buses and trams to local attractions. The rooms in themselves are comfortable but dated. The blinds do block out the majority of the light but more could be done. The shower head was coming away from the wall. The staff were really friendly and helpful with recommending places to go along with the free transport that Geneva offers. Breakfast was basic but very nice and it was great to have a kettle and fridge in the room to keep drinks cold and make a cup of tea after a long day. This is not the case in all Swiss hotels on our travels so was very thankful for it.
Stayed 3 nights in Jul 2025

8/10 Good

Zora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was probably the most convenient hotel in our two weeks stay in Europe. It was only a block from the train station, and a few blocks in the other direction to Lake Geneva. There were a lot of food places in shops in a walkable distance around it. The hotel room itself was OK, the balcony was really nice, but the room just seemed a little outdated in terms of furniture and appliances. However, we still had a good night sleep so that made it okay
Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Amenities
Brilliant location, friendly staff, would recommend to others looking for an affordable but nice place to stay during their Geneva city break.
Stayed 2 nights in Dec 2024

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort

Good Stopover

Close to Train & Bus stations, food options close to hotel. Comfortable beds and pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Stayed 3 nights in Jan 2025

8/10 Good

ria

Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the train. Loved the amenities in the lobby and it was very clean with comfortable beds and pillows.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good base to strike out from

The hotel is well located near the train station. Rooms are of a good size and the showers are great. The downside is that the lift is very small (we only used it for moving luggage) and we found the rooms to be very warm (it was a very Warm day for january).
Stayed 1 night in Jan 2025

8/10 Good

byung ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location for transportstion, shopping, and tour.
Stayed 3 nights in Sep 2024

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allot of noise at night if using the rooms to the rear elevation/courtyard. If so you will need earplugs. Staff are amazing, super polite and professional. Ground floor entrance area is immaculate and the breakfast was ample. Free coffees from the machine in reception!
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

6/10 Okay

Benjamin

Disliked: Staff & service, property conditions & facilities
Overall disappointing hotel experience, when I arrived there was vomit and a foul smell on the stairs, the room was advertised as with AC but the AC did not function, I found hairs in the bathroom and an overall minimal amount of comfort in the room. Upon checkout a rude staff member insisted I had an unsettled breakfast charge despite me never setting foot in the breakfast room. He kept saying “I know you took breakfast” despite me trying to explain there must have been a mistake, and when he offered to review the security footage which I gladly accepted he then backtracked stating “ok I will waive the charge but I know you had breakfast.” All of this over a 15 Swiss franc fee seemed rude and uncalled for - he then went and got the staff working breakfast at the time who confirmed it was not me and had a different age and appearance, and instead of apologizing he said “so this must have been the person you were staying with” despite my other guest in the room looking nothing like this description and getting breakfast with me outside the hotel. The location is great, but for the price I paid and the state of the accommodations I left with a bad taste in my mouth unfortunately.
Stayed 3 nights in Jul 2025

2/10 Terrible

Elsbeth

Drilling at 8am in the morning, to the point the room had to be vacated. Staff did organise a refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train and bus, walking distance to the waterfront.
Stayed 1 night in Jul 2024

8/10 Good

Beniamina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms, yet compact. Lovely staff.
Stayed 3 nights in Sep 2024

8/10 Good

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Euro Breakfast was wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for transportation, dining, shopping, etc. The facility and the room were clean. The staff was friendly and efficient. We enjoyed the stay very much. Thank you.
Stayed 2 nights in Sep 2024

8/10 Good

Chengling

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a very convenient location. Close to train station, tons of restaurants around the area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Grant

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 1 night in Jul 2022