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citizenM Geneva

4.0 star property
Geneva travelers find a stylish urban retreat at citizenM, where the central location puts Saint-Pierre Cathedral within easy reach and staff earn consistent praise

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Photo gallery for citizenM Geneva

Courtyard - citizenM Geneva (Geneva)
Creator video
Daily buffet breakfast (CHF 28 per person) - citizenM Geneva (Geneva)
Lobby - citizenM Geneva (Geneva)
View from property - citizenM Geneva (Geneva)
CitizenM Geneva is centrally located, featuring a restaurant, bar, and coworking spaces. Guests enjoy free in-room WiFi and lobby coffee/tea service. Its proximity to Saint-Pierre Cathedral makes exploring Geneva's landmarks easy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Lake view

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About the neighborhood

Located on a lake, citizenM Geneva is in Geneva City Centre neighborhood and is connected to a rail/subway station. Flower Clock and Jet d'Eau Fountain are notable landmarks and Vitam Water Park is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Palexpo. Visit our Geneva travel guide
Map
31-33 Rue de la Rotisserie, Geneva, 1204

What's nearby

  • The Flower Clock is one of the interesting sights in Jardin Anglais. #lifeatexpedia #green
    City Center Shopping Area
    1 min walk - 0.0 miles
  • #lifeatexpedia #reflections Geneva’s Jet D’eau
    Rue du Rhône
    2 min walk - 0.1 miles
  • Illuminated St Pierre Cathedral In Town At Dusk
    Saint-Pierre Cathedral
    3 min walk - 0.2 miles
  • Flower Clock which includes flowers and outdoor art
    Flower Clock
    5 min walk - 0.3 miles
  • University of Geneva
    6 min walk - 0.4 miles

Getting around

  • Molard Tram Stop
    2 min walk
  • Geneva Station
    14 min walk
  • Geneva International Airport (GVA)
    28 min drive

Restaurants

  • Globus Eat and Drink
    3 min walk
  • Café du Centre
    3 min walk
  • Pizzeria Molino Molard
    3 min walk
  • Les Aviateurs
    4 min walk
  • Le Comptoir Woodward
    4 min walk

About this property

citizenM Geneva

Upscale hotel near Rue du Rhône
Located close to Saint-Pierre Cathedral and Flower Clock, citizenM Geneva provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-in, and luggage storage
  • Coworking spaces, a 24-hour front desk, and a water dispenser
  • A front-desk safe, a TV in the lobby, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 144 rooms include comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-cm LED TVs with premium channels
  • Refrigerators, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Frequently asked questions

Is citizenM Geneva pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

CitizenM Geneva doesn't offer parking.

What time is check-in at citizenM Geneva?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Geneva?

Check-out is at 11:00 AM. Late check-out is available for CHF 24.

Where is citizenM Geneva located?

Located in Geneva City Centre, this hotel is within a 10-minute walk of Rue du Rhône, Saint-Pierre Cathedral, and Flower Clock. University of Geneva and Jet d'Eau Fountain are also within 1 mi (2 km). Molard Tram Stop is only a 2-minute walk and Bel-Air Tram Stop is 5 minutes.

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Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 718 out of 1019 reviews
Rating 8 - Good. 203 out of 1019 reviews
Rating 6 - Okay. 50 out of 1019 reviews
Rating 4 - Poor. 30 out of 1019 reviews
Rating 2 - Terrible. 18 out of 1019 reviews

Reviews

10/10 Excellent

Nyisha

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Quentin Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Stayed 2 nights in Nov 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
What a great experience!!! Perfect location in Geneva near shops, restaurants and train station! The hotel is super cool and very hip.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!
Stayed 3 nights in Sep 2025

8/10 Good

Tala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well trained staff !
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiffany Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Conveniently located for multiple events in Geneva, staff was very helpful and informative, and the room was great. Highly recommend!
Stayed 5 nights in Oct 2025

8/10 Good

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for two nights. Location is excellent with a short walk to old town. Tram station is right in front of the hotel. They also sent you a free Geneva travel card during your stay so you can travel on all public transportations. Room is ok with the basic amenities except coffee machine. You have to order coffee from the 24/7 bar/restaurant at the lobby. Staff were very friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Namshik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daphne

Liked: Cleanliness, property conditions & facilities
Wonderful location, friendly and helpful staff. Will definitely visit again!
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. Friendly staff. Cool Citizen M vibe. Wonderful breakfast and coffee. Perfect room - quiet, clean, and all i needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Xinyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Modern room with interesting interior design. Friendly staff. Overall very nice experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Darja

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location and very accommodating friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly convenient, amazing breakfast, very nice staff, modern, awesome location between old town, shopping and the lake. Will come back.
Stayed 2 nights in Aug 2025

8/10 Good

Bassem

Liked: Cleanliness, staff & service, amenities
Clean and nice and good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, great location, cool concept
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Very nice hotel! The rooms were a little small but for a couple of nights it was great.
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel with a great location in Geneva, check them out. Hotel staff are amazing. Room small but very well organized. Love how they embrace technology for check in/out and room amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place with clean large rooms. My luggage was delayed and they brought me some emergency supplies. Very quiet and comfortable stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good
Stayed 1 night in Jun 2025