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Hotel San Marco

3.0 star property
Hotel in General Santos with free breakfast and a 24-hour front desk

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Photo gallery for Hotel San Marco

Front of property
Family Room | In-room safe, desk, soundproofing, rollaway beds
Terrace/patio
Lobby
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, soundproofing, rollaway beds

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Premium Room

In-room safe, desk, soundproofing, rollaway beds

Deluxe Premium Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, rollaway beds

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, rollaway beds

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, rollaway beds

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | In-room safe, desk, soundproofing, rollaway beds

Family Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Electric kettle
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Matrimonial Suite

Matrimonial Suite | In-room safe, desk, soundproofing, rollaway beds

Matrimonial Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
JP Laurel East Avenue, General Santos, 9500

What's nearby

  • Notre Dame of Dadiangas University - 3 min walk - 0.2 miles
  • General Santos City Museum - 7 min walk - 0.4 miles
  • Plaza Heneral Santos - 8 min walk - 0.5 miles
  • KCC Mall of Gensan - 20 min walk - 1.1 miles
  • Robinsons Place Gensan - 2 min drive - 1.2 miles

Getting around

  • General Santos (GES) - 32 min drive

Restaurants

  • ‪Chicken Hauz - ‬2 min walk
  • ‪Popsie's Diner - ‬4 min walk
  • ‪Jo's Chicken Inatô - ‬6 min walk
  • ‪Tanok'z Chicken Hauz - ‬5 min walk
  • ‪Nadie's Chicken House - ‬5 min walk

About this property

Hotel San Marco

Property highlights
Free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Hotel San Marco. The on-site Filipino cuisine restaurant, Cafe Verona, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and concierge services
  • Meeting rooms, an elevator, and luggage storage
Room features
All guestrooms at Hotel San Marco have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Baccus
  • Cafe Verona

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PHP 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 150.00 per person (one-way)
  • Airport shuttle fee per child: PHP 100.00 (one-way), (from 7 to 12 years old)
  • Rollaway bed fee: PHP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel San Marco General Santos
San Marco General Santos
Hotel San Marco Hotel
Hotel San Marco General Santos
Hotel San Marco Hotel General Santos

Frequently asked questions

Is Hotel San Marco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Marco?

Self parking is free at this property.

What time is check-in at Hotel San Marco?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Hotel San Marco?

Check-out is at noon.

Does Hotel San Marco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of PHP 150.00 per person applies.

Where is Hotel San Marco located?

Situated in General Santos, this hotel is within a 10-minute walk of Notre Dame of Dadiangas University and General Santos City Museum. Plaza Heneral Santos and Queen Tuna Park are also within 1 mi (2 km).

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Hotel San Marco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 71 reviews
Rating 8 - Good. 18 out of 71 reviews
Rating 6 - Okay. 14 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 4 out of 71 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel that had great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very historic and feels Old World. The breakfasts were very delicious and the Cafe next door had great coffees and baked goods. The staff was very professional and friendly. We enjoyed our stay!
Stayed 5 nights in Dec 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay, nice place.
Stayed 1 night in Jun 2024

6/10 Okay

Alex

Liked: Cleanliness
Staff were the best. Helpful and friendly. Laundry took 2 days to come back Shower flooded Internet wifi out frequently Not sure if the following is a complaint. I had to vacate a week early and didn't get a refund. Understandable but would have been nice.
Stayed 26 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Love the rooms and the breakfast. Check-in is a breeze. Awesone staff
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was super smooth and fast. Ms. Maki at the front desk was very professional and polite. The room was a good size with a large comfortable bed. The shower had hot water, which was a big plus for us. Breakfast was also very good with a nice variety of food choices. Best part is the location near shopping and restaurants. We will stay at this hotel in the future for sure. Overall excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk named Melody was super professional and courteous. She helped us a lot with information that we needed. The check-in was really smooth and fast. The room was very clean and comfortable. The breakfast was also very good. There was a variety of really goid foods to try. We really enjoyed our stay at Hotel San Marco.
Stayed 1 night in Nov 2024

4/10 Poor

Randall

Disliked: Property conditions & facilities
Pointed out unsanitary condions on dining are and it was ignored 7 hrs later. The place haa potential, bot unkept and dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff are very friendly and accommodating. They deserved to be commended for their exemplary service particularly Sir Cyrill.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rezel

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff. Will stay again when going to gensan.
Stayed 5 nights in Apr 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort

Simple place good location

Stayed here for a conference enjoyed our time would stay again. Very helpful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in General Santos. The young lady at the front desk named Queenie was very professional and helpful. Check-in was a breeze. The room was very clean and comfortable. Strong wifi signal. The breakfast was really good with a variety of foods and served nice and hot. I highly recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

The young woman at the front desk, Melody, was extremely profesional, courteous, and helpful. She truly went out of her way to make us feel welcome. Because of her help, we will always choose Hotel San Marco when visiting GenSan
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

The hotel is super peaceful, clean, quiet, and near to everything. The front desk staff do an amazing job at handling all of your hotel needs. They are professional, courteous, and go out of their way to help you. Also, the woman that work at the breakfast also do an excellent job. I will certainly stay here again. Just an all around fantastic experience.
Stayed 2 nights in Nov 2023

6/10 Okay

Mohammad Zebede

Liked: Cleanliness, staff & service
Hotel should have noise reduction from the function hall from 10pm onward
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the location and the peacefulness. By far the best part was the staff. The front desk employees handled the check-in and check-out very quickly and courteously. The restaurant staff were also excellent. The breakfast food tasted great, but everything was super cold. The hotel truly needs to invest in buying food warmers. It is a shame to have a beautifully cooked breakfast served cold. The room was spacious and very very clean. The refrigerator and coffee pot worked great. I always stay here when visiting GenSan, but hope they correct the breakfast issue.
Stayed 1 night in Apr 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service
Overall my family had a good stay at Hotel San Marco. However, the room listing was inaccurate. I paid for a "two-bedroom family suite" which turned out to be a single room with two beds (this is how it appears in the video that plays in their lobby). I complained to the manager and she offered us another room (in addition to the one we reserved) free of charge. My son was very happy with the stay because he hates bugs and, aside from a few ants attracted by our fruits, we did not see any others in our room or the facility. We also liked the Spanish style ambiance and decor and the friendly staff.
Stayed 8 nights in Jul 2023

2/10 Terrible

Fabien

Disliked: Staff & service, room comfort
Worst Hotel Ever. The announced breakfast is a joke, one single fried egg and that's it. You need to literally fight to get a 2nd or a 3rd one. When you ask for rice, staff says there is no more. The second after, a whole family a local Kababayans show up, woW! they get a really nice full plate full of rice ("no more" huh?!), full of meats and veggies and fruits :( Clearly some racism for white tourists in here, so shocking. Also every single day the hot water in the shower was not working, had to call twice for guys to fix it (first time they come they say it's fixed and when you're ready to jump it's still cold), so really annoying. The last day they could not even fix it the warm water, they gave me another room to go just shower to. HOTEL TO AVOID.
Stayed 4 nights in Feb 2023

10/10 Excellent

Anna Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel stay. The front desk staff of Melody and Cesa were super helpful, professional, and made our check-in a breeze. The room was really really clean, comfortable, and quiet. The hot water in the shower made the room perfect for us. The breakfast buffet was also excellent with many choices of hot foods, fruits, and juices. The hotel is located near the malls, restaurants, and a wonderful bakery/cafe next door. We truly enjoyed our stay and highly recommend this hotel for anyone staying in General Santos.
Stayed 1 night in Dec 2024

6/10 Okay

Lage

Ok

Helt ok för priset.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
5 star
Stayed 1 night in Jul 2024

8/10 Good

Danilo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Amenities
The hotel room was very clean and comfortable. Ms. Melody at the front desk was amazing. The free breakfast was also very good and the restaurant staff were excellent. I highly recommend staying at Hotel San Marco. Quiet, clean, outstanding staff, and close to everything
Stayed 2 nights in Jan 2024