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East Asia Royale Hotel

3.5 star property
Hotel in General Santos with free parking

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Photo gallery for East Asia Royale Hotel

Front of property
Breakfast, lunch, dinner served; international cuisine
Reception
Superior Room | 1 bedroom, desk, blackout drapes, rollaway beds
1 bedroom, desk, blackout drapes, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, rollaway beds

Superior Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, blackout drapes, rollaway beds

Standard Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
National Highway, General Santos, 9500

What's nearby

  • KCC Mall of Gensan - 5 min walk - 0.3 miles
  • Robinsons Place Gensan - 8 min walk - 0.5 miles
  • Notre Dame of Dadiangas University - 17 min walk - 0.9 miles
  • General Santos City Museum - 2 min drive - 1.0 mile
  • Plaza Heneral Santos - 2 min drive - 1.2 miles

Getting around

  • General Santos (GES) - 34 min drive

Restaurants

  • ‪Pizza Hut - ‬8 min walk
  • ‪Bo's Coffee - ‬10 min walk
  • ‪Cafe Amoree - ‬10 min walk
  • ‪Nikko's Brew - ‬1 min walk
  • ‪McDonald's - ‬6 min walk

About this property

East Asia Royale Hotel

Property highlights
You can look forward to dry cleaning/laundry services, a business center, and a restaurant at East Asia Royale Hotel. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and an elevator
  • Tour/ticket assistance, a front-desk safe, and luggage storage
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Royal Lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 300 per person (one-way)
  • Airport shuttle fee per child: PHP 300 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

Frequently asked questions

Is East Asia Royale Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at East Asia Royale Hotel?

Self parking is free at this property.

What time is check-in at East Asia Royale Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at East Asia Royale Hotel?

Check-out is at noon.

Does East Asia Royale Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 300 per person applies.

Where is East Asia Royale Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of St. Paul Novitiate Park, KCC Mall of Gensan, and Robinsons Place Gensan. Notre Dame of Dadiangas University and General Santos City Museum are also within 1 mi (2 km).

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East Asia Royale Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 101 reviews
Rating 8 - Good. 40 out of 101 reviews
Rating 6 - Okay. 13 out of 101 reviews
Rating 4 - Poor. 8 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean quiet A+
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, good breakfast buffet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!
Stayed 3 nights in Oct 2024

8/10 Good

Geraldine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs renovation. Bed and amenities needs to be updated.
Stayed 15 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service
I’ve stayed at this hotel multiple times. This time, I was assigned a room on the second floor. It was clean, and the air conditioning was nice and cold, which I appreciated. During every stay, the staff have always been helpful and genuinely great people.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet and comfortable bed. The mini fridge has a list of cold beverages on it - but apparently are no longer stocked
Stayed 6 nights in Jan 2025

6/10 Okay

Emery

Disliked: Cleanliness, amenities
Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.
Stayed 5 nights in Jul 2024

4/10 Poor

Abigail

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated but still a decent place to stay. The location is excellent. They should consider replacing the towels, as the ones we had were quite worn and old. The TV is very small, but that wasn’t an issue since we didn’t use it. The lamps are outdated, adding to the overall dated feel of the room. Cleanliness could be improve. it was a bit dusty. However, the WiFi and air conditioning were good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!
Stayed 1 night in May 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and quiet
Stayed 7 nights in Feb 2023

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Couples retreat

Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.
Stayed 1 night in May 2023

2/10 Terrible

Alvin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.
Stayed 2 nights in Sep 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icebox was broken & had to be replaced
Stayed 1 night in Oct 2023

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Stayed 6 nights in Jan 2025

8/10 Good

Ezekiel

Stayed 1 night in Oct 2024

8/10 Good

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Maehara

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Lynie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yolly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Shih hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024