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Dolores Tropicana Resort

Property class: 3

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Photo gallery for Dolores Tropicana Resort

A pathway leading to a building with a red roof, surrounded by lush greenery and palm trees. - Dolores Tropicana Resort (General Santos)
A group of people dining at an outdoor restaurant with a view of the surrounding greenery. - Dolores Tropicana Resort (General Santos)
A swimming pool with a slide, surrounded by palm trees and a building with a red roof. - Dolores Tropicana Resort (General Santos)
A lifeguard tower with a red lifebuoy and a ladder on a beach. - Dolores Tropicana Resort (General Santos)
A hotel room with a bed, bedside table, lamp, and a wooden wardrobe with a mirror. - Dolores Tropicana Resort (General Santos)
Free cooked-to-order breakfast, a poolside bar, and a restaurant are just a few of the amenities provided at Dolores Tropicana Resort. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Duplex Double

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a small table.

Duplex Double

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Duplex King

A hotel room with a large bed, a desk with a chair, a small table, and a lamp.

Duplex King

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for VIP Room

A neatly made bed with white linens, two bedside lamps, a bedside phone, and a bench at the foot of the bed.

VIP Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, bedside table, lamp, and a wooden wardrobe with a mirror.

Deluxe Room

  • Beach view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Villa

A hotel room with four single beds, a wooden headboard, a wall-mounted air conditioner, and a small table with a kettle and cups.

Family Villa

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

About the neighborhood

Located in General Santos, Dolores Tropicana Resort is near the beach. KCC Mall of Gensan and Robinsons Place Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen Tuna Park and St. Paul Novitiate Park. Visit our General Santos travel guide
View more Resorts in General Santos
Map
Tambler, General Santos, South Cotabato, 9500

What's nearby

  • General Santos City Fish Port Complex
    6 min drive - 2.1 miles
  • Plaza Heneral Santos
    21 min drive - 8.6 miles
  • Notre Dame of Dadiangas University
    21 min drive - 8.8 miles
  • KCC Mall of Gensan
    25 min drive - 10.2 miles
  • Robinsons Place Gensan
    26 min drive - 10.4 miles

Getting around

  • General Santos (GES)
    18 min drive

Restaurants

  • McDonald's
    6 min drive
  • Jollibee
    7 min drive
  • Blck Coffee & More
    8 min drive
  • Henrich Sticky Bibingka
    11 min drive
  • Chowking
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Dolores Tropicana Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Dolores Tropicana Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Dolores Tropicana Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Dolores Tropicana Resort?

Check-out is at noon.

Where is Dolores Tropicana Resort located?

Offering direct access to the beach, this General Santos resort is 1.5 mi (2.5 km) from General Santos City Fish Port Complex and within 9 mi (15 km) of Queen Tuna Park and St. Paul Novitiate Park. Plaza Heneral Santos and T'boli Settlement are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dolores Tropicana Resort Reviews

6.4

6.8

Cleanliness

5.4

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Amenities
Staff were very nice. Internet terrible. The noise of karaoke went unchecked until 5:00 am and public announcements started at 5:45 am. In a lengthy stay, we finally after 5 days asked for the room to be cleaned. The on site restaurant was good value for money and the food was well prepared
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We like the property but the way they handle the bookings were poor. We didn't get the rooms that we paid for instead negotiated with us to give us other rooms and just provided extra bedding. We booked 7 Family villas but we only got 3. Some guests were also complaining about it when we were checking in. The complimentary kits were not completed and we need to ask for it. The front porch were not cleaned properly and had a couple of trash. At least, the buffet staffs were nice and friendly.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
large rooms ,, beach access the b-fast was ok ..
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Property conditions & facilities
No drinking water in room , no fridge , no where to sit down , no chairs , no hot water in shower ,no toilet paper , room telephone not working, . Property isolated nothing within walking distance . Terrible experience z. Will not come again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

It looks clean
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Toilet seat broken. Bathroom drains blocked.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They just like the ambiance and view of the property.... They dont like the service especially the front office its really terrible.....
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Only the problem on this property is ‘umbrella’ They need to keep the umbrella every unit.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Room are dirty, airconditioning not working so hot inside the room, swimming pool nit that good broken slides and unclean. Some staff are untrained. Deceiving resort and hotel
Stayed 4 nights in Jan 2024
Verified review

6/10 Okay

Disliked: Cleanliness

Not bad but disappointing

Well, we had a hut for ourselves, which was nice. Decent sized room, porch, aircon, good mattress. Negative to the room are the paper thin walls that let u hear everything that's said and done outside and vice versa. They play music from speakers that lasts until late and starts again at maybe 5:30 morning when the garden workers arrive. Breakfast was included in the room rate and tasty yet small. We also had lunch and that was really good. The BIG disappointment was the pool. It looks nice on pictures and was the reason we chose Tropicana but during our entire stay it was closed. That left only the dirty and crowded beach, as this resort caters mainly to daytime visitors renting cabanas. We would not go there again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dolores Tropicana

El servicio del staf de cocina y restaurante excelentes Recepcion muy atentos Lugar HERMOSO
Stayed 5 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

SCAM SCAM!! THEY ALLOW US TO BOOKED BUT THERE RESORT IS TOTALLY CLOSED ALREADY!!! DON'T BOOKED TO THIS PROPERTY IT'S A SCAM!!!!!
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel with beach and pool

We should have enjoyed more if there is pool for adults and if the sea is clean. The main reason why we checked-in in a beach hotel is to enjoy the natural sea water and to swim at the pool during the night. Unfortunately, the pool is until 5PM only. In fairness, we liked the place because it is clean, and the room is spacious. I would like to give complements to the cook, I really enjoyed the breakfast served. Also to the staff at the reception for being so nice, courteous, and accommodating.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Vibe and Friendly Staff

I was in Davao for few days without time to travel to one of the further out beaches so I decided to try this resort. It has a very comfortable and traditional Filipino feel that makes one feel at home. Everything was functional in the room where I stayed and the restaurant is inviting and pleasant to enjoy. Watch out for Tricycles trying to give you a "special" ride. Just move along the road a little way and wait for the normal Tricycles moving about. Many there and easy to get in/out of the city.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort