Gelénes Vacations

This was a very unique hotel compared to where we usually stay. May not be unique to Miami but this was our first trip to Miami. Staff was very courteous. Enjoyed staying there and will stay again.

Awesome

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.

Enjoyed the stay! Will definitely come back again.

Well they only had 2 elevators on the North side working on July 4th weekend and no one cleaned our room or picked up the garbage for our entire 5 night stay but other than that it was a good experience with the room overlooking the fountains at the Bellagio.

One of the best experiences I have had. I definitely recommend this hotel and will stay again.