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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Families splash into adventure at this mountain resort where two outdoor pools and an indoor water park create the perfect backdrop for vacation memories

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools - Westgate Smoky Mountain Resort & Water Park (Gatlinburg)
Water park - Westgate Smoky Mountain Resort & Water Park (Gatlinburg)
Water park - Westgate Smoky Mountain Resort & Water Park (Gatlinburg)
Reception - Westgate Smoky Mountain Resort & Water Park (Gatlinburg)
3 restaurants, lunch served - Westgate Smoky Mountain Resort & Water Park (Gatlinburg)
Westgate Smoky Mountain Resort, next to Wild Bear Falls Indoor Water Park, is perfect for families. Kids love the mini golf and playground, while adults enjoy deep-tissue massages at the spa. The resort offers meals with children's menu options and fitness classes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Iron/ironing board
Wardrobe or closet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed - double
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg is home to Westgate Smoky Mountain Resort & Water Park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Wild Bear Falls Indoor Water Park and Ripley's Aquarium of the Smokies. Anakeesta and Gatlinburg SkyPark are not to be missed. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Gatlinburg travel guide
View more Vacation Homes in Gatlinburg
Map
Gatlinburg, TN

What's nearby

  • Gatlinburg_WildBearFallsIndoorWaterpark_6326714_01
    Wild Bear Falls Indoor Water Park
    2 min walk - 0.1 miles
  • Hillbilly Golf - A unique take on tourist area mini golf. Players ride a motorized incline up the hill to begin the course and proceed to play their way back down.
    Hillbilly Golf
    2 min drive - 1.3 miles
  • Old Town Gem Mine
    18 min walk - 1.0 mile
  • Herbert Holt Park
    20 min walk - 1.1 miles
  • Traffic Light #1
    1 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS)
    59 min drive

Restaurants

  • Southern Comfort - Westgate Resort
    2 min walk
  • Ole Red
    4 min drive
  • Tennessee Cider Company
    5 min drive
  • Lobby Bar
    1 min walk
  • Kilwin's
    5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), express check-out, and an elevator
  • ATM/banking services, a 24-hour front desk, and smoke-free premises
  • Concierge services, tour/ticket assistance, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park, and within 3 mi (5 km) of Gatlinburg Scenic Overlook and Hillbilly Golf. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 6 mi (10 km).

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Reviews

Westgate Smoky Mountain Resort & Water Park Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1144 reviews
Rating 8 - Good. 200 out of 1144 reviews
Rating 6 - Okay. 135 out of 1144 reviews
Rating 4 - Poor. 73 out of 1144 reviews
Rating 2 - Terrible. 74 out of 1144 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities, communication
Room needed a little more cleaning but staff where very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities
Balcony view scenic! It was beautiful!
Stayed 4 nights in Jan 2026

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025

8/10 Good

Prakash

Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great. Staff is super friendly and helpful. Only had a couple small issues, but we will definitely be staying here anytime we come back in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
very quiet relaxing
Stayed 7 nights in Sep 2025

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amenities were a plus!
Stayed 1 night in Apr 2025

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities, communication
Great location near by many activities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort, great service, and great views
Stayed 3 nights in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
It was a beautiful resort and very friendly staff. I was a bit disappointed when I found out the water park wasn’t included with our stay which I find a bit odd. I also didn’t appreciate that they try to push you to join their timeshare when we were there to relax and explore the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashton

Great property and staff.
Stayed 4 nights in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our vacation. We liked the mini golf, playground and water park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Best vacations ever

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trimekia

Liked: Cleanliness, room comfort, communication
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ninette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for families. A lot of activities in and around the resort.
Stayed 3 nights in Mar 2025

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, but it was quite and very relaxing. the environment was very friendly atomosphere was Great! I would definitely recommend it to my friends and I would come again!
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, communication
Perfect location with a gorgeous view! Top notch cleanliness of rooms and property! Excellent communication with resort staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
The place was amazing. The room was spotless as well as the resort. They had fun activities available for all ages and a fun waterpark.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort, communication
Amazing complex everything clean & nice. Staff was always friendly & Helpful
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the amenities they offered and location was great my family and I enjoyed it so much we ended up with a time share..
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Stayed 1 night in Jan 2025