See all properties

The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property grounds
Terrace/patio
Water park
Children's play area - outdoor

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Separate bedroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Courtyard

Wilderness at the Smokies - Stone Hill Lodge

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.4 out of 10, Very Good, 2,821 reviews
Wilderness at the Smokies - Stone Hill Lodge

About the neighborhood

Map
225 Collier Drive, Sevierville, TN, 37862

What's nearby

  • Tanger Outlets - 3 min drive - 1.2 miles
  • Titanic Museum - 3 min drive - 2.0 miles
  • WonderWorks - 4 min drive - 1.8 miles
  • Island at Pigeon Forge - 7 min drive - 3.7 miles
  • Dollywood's Splash Country - 7 min drive - 3.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Family-friendly hotel near Tanger Outlets
Located close to WonderWorks and Titanic Museum, The Resort at Governor's Crossing provides free water park access, a terrace, and a firepit. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with mini golf and a playground.
Other perks include:
  • An indoor pool and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • A vending machine, outdoor furniture, and a banquet hall
  • Guest reviews give top marks for the family-friendly amenities, helpful staff, and location
Room features
All 233 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Resort at Governor's Crossing?

Check-out is at 10:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is within 3 mi (5 km) of Tanger Outlets, WonderWorks, and Titanic Museum. Dollywood's Splash Country and Island at Pigeon Forge are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 875 out of 1391 reviews
Rating 8 - Good. 302 out of 1391 reviews
Rating 6 - Okay. 127 out of 1391 reviews
Rating 4 - Poor. 48 out of 1391 reviews
Rating 2 - Terrible. 39 out of 1391 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xman’s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome and we will be staying here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had the best time!
Stayed 3 nights in Apr 2025

10/10 Excellent

alysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet; great location and proximity to pigeon forge and other smoky mountain attractions; great activities and amenities for young kids; very nice staff and service; clean, spacious accommodations. We were extremely happy with our stay and would definitely visit again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Fairris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for families. Definitely would recommend and will coming back for more stays.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat property in the smokies
Stayed 3 nights in Apr 2025

10/10 Excellent

Maurissha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was more than expected! Very clean, staff was amazing, and a lot for families to do. The pool area was safe and enjoyable. The activities the resort offered was a plus and gave us more to do at the hotel instead of going other places..Will recommend and will visit again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had plenty for the kids to do
Stayed 5 nights in Apr 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the indoor pool and outdoor pool!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tikeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort stay the WiFi was hard to connect sometimes but overall good.
Stayed 3 nights in Apr 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort!
Stayed 4 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always be my go to resort .
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Great location!! Nice but small water park.
Stayed 1 night in Mar 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with young children. Lots of activities on-site. Also well- stocked rooms and a Walmart close by so you could make it a home away from home easily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing. We will stay here again in a few months
Stayed 5 nights in Mar 2025

10/10 Excellent

Jenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My families favorite resort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place nice pools and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dametria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here. I booked 4 rooms for 3 nights. Totally amazing! The grandbabies loved the waterpark, pool and the playground area. I will definitely return to this property!!
Stayed 2 nights in Apr 2025

10/10 Excellent

duanita

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a trip with my husband and our 2 kids. Staff was very welcoming. The outdoor and the indoor pool were great for the kids! I would recommend the resort for a family stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really great experience me and my family had a wonderful time it was very clean safe and the pool area was top-notch we didn't have not one hiccup in the whole trip it's one of the most amazing places of family can go to visit especially people with children I would highly recommend to anyone looking to travel for a nice family vacation
Stayed 3 nights in Apr 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property! Not as much to do for kids as we thought!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Good family weekend getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for two adults and 4 kids. We all loved it.
Stayed 2 nights in Apr 2025