The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and a fitness center

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Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Building design
Fridge, microwave, oven, stovetop
Located near Tanger Outlets, The Resort at Governor's Crossing offers water park fun, mini golf, and a playground for the family. Relax on the lazy river or gather around the firepit after activities. Enjoy high-speed WiFi and attentive staff for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Pool
  • Gym
  • Air conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 11 of 11 rooms

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(51 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
225 Collier Drive, Sevierville, TN, 37862

What's nearby

  • Tanger Outlets - 3 min drive - 0.9 miles
  • WonderWorks - 4 min drive - 2.3 miles
  • Titanic Museum - 4 min drive - 2.5 miles
  • Island at Pigeon Forge - 7 min drive - 4.2 miles
  • Dollywood - 11 min drive - 4.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Resort at Governor's Crossing

Family-friendly hotel near Tanger Outlets
Located close to WonderWorks and Titanic Museum, The Resort at Governor's Crossing provides free water park access, a terrace, and a firepit. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with mini golf and a playground.
Other perks include:
  • An indoor pool and a children's pool, along with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Express check-out, express check-in, and barbecue grills
  • Smoke-free premises, a 24-hour front desk, and a vending machine
  • Guest reviews give top marks for the family-friendly amenities, helpful staff, and location
Room features
All 233 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, kitchens, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Resort at Governor's Crossing?

Check-out is at 10:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is located in Governor’s Crossing, within 3 mi (5 km) of Tanger Outlets, WonderWorks, and Titanic Museum. Dollywood's Splash Country and Island at Pigeon Forge are also within 6 mi (10 km).

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Reviews

The Resort at Governor's Crossing Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

9.2

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 1085 out of 1694 reviews
Rating 8 - Good. 353 out of 1694 reviews
Rating 6 - Okay. 145 out of 1694 reviews
Rating 4 - Poor. 60 out of 1694 reviews
Rating 2 - Terrible. 51 out of 1694 reviews

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Aug 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel me and my family will be back.
Stayed 4 nights in Oct 2025

8/10 Good

Tamega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids enjoying the pool...The room was clean and the staff was great too..Will stay there again in the near future...
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the staff was friendly and pools were great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Shripad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid Friendly and very convenient and had a great time by the pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a first time family vacation with the little kids.
Stayed 2 nights in Sep 2025

10/10 Excellent

Swaminathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family. Lot of activities for kids
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tubs were perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger J Powell

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable! We loved the convenience of being near restaurants and shopping. We definitely will be coming back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and well maintained , family friendly ,friendly and helpful staff always ready to assist when the need arises, great views and close to great places to eat ! My family and I will be visiting agin soon !
Stayed 2 nights in Oct 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Staff & service, amenities
Great location,the upkeep of the facility and grounds are just enough to get by
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to all activities, the staff was amazing, and loads of fun to be had
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay and we will return when the grandchildren are traveling with us. They loved the eater parks and Firefly Cove. Great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place. It was very clean. The pool and waterpark facilities were amazing. We only stayed one night, but it was a very nice day.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was awesome. My babies loved every little activity they had for the kids, pools were kept up with, outdoor was nicely set up for fall. 10/10 recommend!!! Will be bringing a larger group next time for the holidays ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the kids loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and water parks excellent. Enjoyed the condo
Stayed 2 nights in Oct 2025

6/10 Okay

Heather

Liked: Staff & service, amenities
Disliked: Cleanliness
The location was nice and the room had a lot of soace
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The rooms were very clean, and the craft ladies were so friendly. I loved the crafts by the hour! such a unique touch. The reception staff was very helpful. One fireplace wasn’t in service, but overall everything was great. I’d definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

armand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful when needed, lots of activities within the resort. We got a 2 bedroom 2 bath condo and traveled with 6 people (2 were small children) and we all enjoyed ourselves. 10/10 recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay the kids loved it very kid friendly and fir me thats a must .the room was clean very friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

dewayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been going to Tennessee for a long time this is the best place we ever stayed at we will be back hope a longer stay next time
Stayed 2 nights in Sep 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was kid friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free activities for all ages. They also offer reasonable priced activities ranging from $8-$10per person!
Stayed 2 nights in Sep 2025