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The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Property preview
Interior entrance
Interior entrance
Bar (on property)
The Ramsey Hotel & Convention Center in central Pigeon Forge offers refreshed accommodations, a complimentary breakfast buffet, and a spa tub or indoor pool to unwind after adventures. Attentive staff ensures a comfortable stay for all travelers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(182 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 2

Deluxe King With Sleeper Sofa

  • Sleeps 3

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 8

Classic Two Queen Beds Guestroom

  • Sleeps 4

Superior King With Sleeper Sofa

  • Sleeps 4

View all photos for Accessible Queen With Roll-in Shower

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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About the neighborhood

Located in Downtown Pigeon Forge neighborhood, The Ramsey Hotel & Convention Center is connected to the convention center. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Ober Gatlinburg Ski Resort and Amusement Park are not to be missed. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snow tubing and sledding.
Visit our Pigeon Forge travel guideOpens in a new window
Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • LeConte Center at Pigeon Forge - 11 min walk - 0.6 miles
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.1 miles
  • Island at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.9 miles
  • Titanic Museum - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel remodeled in 2024 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction, The Ramsey Hotel & Convention Center provides a free breakfast buffet, a terrace, and a firepit. For some rest and relaxation, visit the hot tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and gas grills
  • Laundry services, a porter/bellhop, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 206 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 36-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is The Ramsey Hotel & Convention Center pet-friendly?

Yes, The Ramsey Hotel & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Ramsey Hotel & Convention Center?

Self parking is free at this property.

What time is check-in at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ramsey Hotel & Convention Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ramsey Hotel & Convention Center located?

Located in Downtown Pigeon Forge, this hotel is within 1 mi (2 km) of LeConte Center at Pigeon Forge, Dolly Parton's Stampede Dinner Attraction, and Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

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Reviews

The Ramsey Hotel & Convention Center Reviews

8.4

Very Good

8.4

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 686 out of 1276 reviews
Rating 8 - Good. 287 out of 1276 reviews
Rating 6 - Okay. 163 out of 1276 reviews
Rating 4 - Poor. 72 out of 1276 reviews
Rating 2 - Terrible. 68 out of 1276 reviews

Reviews

10/10 Excellent

zorrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Breakfast buffet
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, rooms were clean. Will stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicquiah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time! Will definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Betzy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and Service
Stayed 2 nights in Sep 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one night getaway.
Stayed 1 night in Aug 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place it was amazing everything close
Stayed 1 night in Sep 2025

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff had no issues while staying here would recommend to anyone.
Stayed 6 nights in Sep 2025

10/10 Excellent

Glen

Liked: Amenities
Friendly staff. Great buffet breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was neat and clean. The staff were exceptionally nice and my grandchildren loved the 24-7 pool times and movie night. We will definitely book here again and again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Khankham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place to stay
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay. It is a little dated and needs some updating, but overall a clean, comfortable place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all...even the little older lady that greeted us @ breakfast... all around great experience! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, close to everything. Love the shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Ramsey. Fell in love with the staff, rooms, and definitely the appearance outside and inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The kids loved swimming in the pool watching the movie with popcorn. I enjoyed the warm hot tub and the breakfast was an amazing surprise. The staff was super nice and helpful. I would definitely recommend this hotel....
Stayed 2 nights in Oct 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Located downtown. Easy walking to many restaurants. Indoor pool was nice. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was excellent. The hostess for breakfast, Judy was wonderful. Do
Stayed 2 nights in Oct 2025

10/10 Excellent

kristy

Liked: Cleanliness
L We love this property
Stayed 2 nights in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the pool area was clean. The hotel could use some updates, but nothing that would hinder your stay!!
Stayed 3 nights in Oct 2025

8/10 Good

Nyonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area seemed safe
Stayed 4 nights in Oct 2025

2/10 Terrible

Leasa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel needs a lot of cleaning done. Would not stay here again
Vent needs to be cleaned
Nasty on the ceiling
Stayed 1 night in Oct 2025

10/10 Excellent

Tamie Jacobs or Charles Jacobs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Breakfast was great!
Stayed 4 nights in Jul 2025

6/10 Okay

Jodi

Staff was extremely nice. Rooms were small and we could hear everything around us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brancon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very clean and very nice staff especially the hostess over the breakfast area is the nicest lady. Our room was spotless as well.
Stayed 2 nights in Sep 2025

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