River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

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Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Outdoor pool
Reception
Exterior
Signature Room - 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Hydromassage showerhead
Cable channels
In-room safe
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides free to-go breakfast, laundry facilities, and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, a banquet hall, and a 24-hour front desk
  • Meeting rooms, a vending machine, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 205 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers, tubs or showers, and hair dryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

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River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 107 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Nice location near Anakesta
Stayed 2 nights in May 2025

10/10

The staff was very friendly and helpful. Very convenient to downtown.
Stayed 3 nights in May 2025

10/10

I had a great time staying here
Stayed 4 nights in Apr 2025

10/10

great place to stay and walking distance to everything gatlinburg offers
Stayed 3 nights in Apr 2025

10/10

All around incredible!
Stayed 2 nights in May 2025

4/10

Staff was friendly and polite, they go above and beyond to make you feel welcome. I wasn’t happy with the breakfast choice, not much to choose from, best is to go eat breakfast else where. Over all, it was a good stay for only a couple of days.
Stayed 2 nights in Jun 2025

10/10

It was close to everything and it was a beautiful hotel.
Stayed 2 nights in Apr 2025

8/10

On the river
Stayed 3 nights in Jun 2025

10/10

Love this hotel
Stayed 3 nights in Feb 2025

10/10

Good location, front desk staff were very nice
Stayed 4 nights in Mar 2025

10/10

As always a great experience
Stayed 2 nights in May 2025

4/10

The location, view, and staffs were really good. However, the conference building is too old.
Stayed 1 night in May 2025

10/10

It was a great stay Donna the manager was amazing and spoke with me about adjoining rooms to bring family back.
Stayed 1 night in Apr 2025

8/10

Great location, friendly staff, easy parking, good price
Stayed 2 nights in Mar 2025

6/10

Property was very outdated, rooms were mostly clean but smelled very musty. The front desk clerk was very nice when we checked and have great restaurant recommendations.
Stayed 1 night in May 2025

10/10

The rooms are old and outdated. The location was spot on! Beautiful grounds. Will definitely use them again.
Stayed 4 nights in May 2025

8/10

Close to walking distance. Very small compact parking area.
Stayed 3 nights in May 2025

8/10

Loved everything about it close to the strip friendly staff Loved the fact that its dog friendly a little to pricely for the pet deposit. Could make it more dog friendly, not alot of grassy area for the pets..
Stayed 3 nights in May 2025

6/10

Please need some renovations smelled like mold
Stayed 1 night in May 2025

10/10

It was centrally located in the middle of the town.
Stayed 1 night in Apr 2025

10/10

Clean and vary confident
Stayed 1 night in May 2025

10/10

The only problem we had was a slow draining bathtub.
Stayed 3 nights in May 2025

10/10

My husband and I stay there several times a year. Yes it’s an older hotel but very clean and convenient.
Stayed 2 nights in Mar 2025

10/10

Great stay
Stayed 1 night in Dec 2024

4/10

These rooms were not worth what we paid for them. One stunk so bad from the carpet and the other had mold, was dirty, and the mini fridge was warm. We also expected to be water front and were not.
Stayed 2 nights in Jun 2025