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Quality Inn & Suites Gatlinburg North

2.5 star property
Travelers start their day with coffee in the lobby before exploring Hillbilly Golf, with the added convenience of free self parking for easier adventures

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Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds - Quality Inn & Suites Gatlinburg North (Gatlinburg)
Free continental breakfast - Quality Inn & Suites Gatlinburg North (Gatlinburg)
Seasonal outdoor pool - Quality Inn & Suites Gatlinburg North (Gatlinburg)
Exterior - Quality Inn & Suites Gatlinburg North (Gatlinburg)
Exterior - Quality Inn & Suites Gatlinburg North (Gatlinburg)
Located near Ripley's Aquarium of the Smokies, Quality Inn & Suites offers continental breakfast, a relaxing terrace, a seasonal pool, laundry facilities, and a 24-hour business center. Guests consistently praise the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Premium bedding, desk, iron/ironing board, rollaway beds

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Gatlinburg, Quality Inn & Suites Gatlinburg North is near theme parks and in the mountains. Hillbilly Golf and Ripley's Davy Crockett Mini Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Herbert Holt Park and Great Smoky Mountains National Park. Don't miss out on a visit to Ripley's Aquarium of the Smokies. Spend some time exploring the area's activities, including skiing. Visit our Gatlinburg travel guide
Map
401 Hemlock Street, Gatlinburg, TN, 37738

What's nearby

  • Hillbilly Golf
    Hillbilly Golf
    5 min walk - 0.3 miles
  • A log cabin in the woods. The Noah Bud Ogle Place was a homestead located in the Great Smoky Mountains Park near Gatlinburg, Tennessee., Shutterstock ID 175219004, Purchase Order: SP-1891 Wave 0, Clie
    Historic Ogle Log Cabin
    14 min walk - 0.8 miles
  • Tree Bridge
    Anakeesta
    15 min walk - 0.8 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    17 min walk - 0.9 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    66 min drive

Restaurants

  • Tennessee Cider Company
    14 min walk
  • Pancake Pantry
    15 min walk
  • Ole Red
    10 min walk
  • Subway
    13 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn & Suites Gatlinburg North have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Gatlinburg North pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 31 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Gatlinburg North?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites Gatlinburg North?

Check-out is at 11 AM.

Where is Quality Inn & Suites Gatlinburg North located?

Situated in a national park, this hotel is within a 10-minute walk of Hillbilly Golf, Ripley's Davy Crockett Mini Golf, and Herbert Holt Park. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Gatlinburg North Reviews

7.4

Good

7.2

Cleanliness

7.2

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excelent location, great breakfast.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Kaylee

Liked: Staff & service
Disliked: Cleanliness, amenities
The check in process was smooth and easy. The staff were very nice and informative about bears. However the lobby/room had a smell like “old people smell” and there were ants/gnats near the entry of the room we stayed in. Images are misleading. Continental breakfast was not good.
Stayed 1 night in May 2026
Verified

8/10 Good

Judy

Liked: Cleanliness
The suite is great size if stay for a few days. However the hairdryer was broken and toilet lid was loose. When reported all that was said was we are sorry. Didn't try to fix the problem.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Shelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved staying here! It was very clean and cozy. The staff was fantastic and so friendly. We will be staying here again I'm sure! It's very good location right outside of the strip of Gatlinburg and walking distance to downtown. A trolley stop is very very close by too. The parking is a little wonky but it's because it's built up on a mountain side.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Francisco

Parking safe , fresh breakfast, bad front desk service.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Vickie

Liked: Staff & service, amenities
We love this hotel and stay every time we go to Gatlinburg. It is affordable and well located. Breakfast is always good. Jimmy and Dennis have been on staff for years. Had to only do 3 stars because the housekeeping was bad. On the first night, we didn't get any housekeeping. On the 2nd night, there was a pile of dirt left on our floor. On the 3rd night we only got new towels, no beds made...and there was some trash and a hair left outside on the entrance balcony. Not sure if this was a staffing issue or just an employee not doing their job well. Either way, it made what is always a really nice stay a bit less pleasant.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

April

Good location. Clean rooms. Helpful staff.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Meica

Liked: Cleanliness, staff & service
Didn't make it to the breakfast during my stay. Had ant issues in my room. Woke up with them in the bed at times. Assigned to a pet room, so call ahead if you're not traveling with a pet. I requested a room with mountain views, but ended up on the front side with the residents. I did not know people lived there as a extended stay. There was an attempt to update the rooms, but there was still a lot of outdated things and the plugs near the bed were weird. But the room was spacious and there was a fridge and microwave.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Room was excellent very clean, man who checked us in was very nice and very informative, great place.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brandy

Liked: Cleanliness, staff & service
Great location for the price.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Arlene

Liked: Cleanliness, staff & service
This is an old hotel that needs fresh paint but it is clean. It is close to the shops and restaurants.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Marlene

Disliked: Property conditions & facilities
The balcony was nice and so was the fireplace and jacuzzi tub.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

charlene

Location good to attractions; breakfast had great variety.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing places, comfortable, nice breakfast, chill and amazing room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very pet friendly, I felt safe and it was very conveniently near everything, we were able to walk to downtown Gatlinburg quite easily
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was nice and the staff was amazing.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Bear sighting at the hotel! Great location walking distance to attractions. Good free breakfast.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
Convenient location, clean room, quiet, hot breakfast. Could use some minor upkeep (bathroom caulking, toilet flusher).
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities
Room was clean. The breakfast was good.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Reyna Jane

Liked: Cleanliness
It is clean and it is spacious.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Samuel

Liked: Amenities
The hotel is a little old but the rooms are huge. Everything was clean. The front desk was very helpful. The beds were great and the fireplace was wonderful. Breakfast was a bonus and pretty good for a hotel breakfast. 2nd time staying here and will be back.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved using the in room fireplace.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Rody

Room is good
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

roxy

Love the location walking distance from everything for horrible cu
Stayed 2 nights in Nov 2025