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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Travelers wake to a delicious breakfast buffet in downtown Gatlinburg, then cool off at the seasonal outdoor pool or explore the charming mountain town on foot

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Exterior - Quality Inn Creekside - Downtown Gatlinburg (Gatlinburg)
Room, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, blackout drapes, iron/ironing board - Quality Inn Creekside - Downtown Gatlinburg (Gatlinburg)
Exterior - Quality Inn Creekside - Downtown Gatlinburg (Gatlinburg)
Free buffet breakfast - Quality Inn Creekside - Downtown Gatlinburg (Gatlinburg)
In-room safe, desk, blackout drapes, iron/ironing board - Quality Inn Creekside - Downtown Gatlinburg (Gatlinburg)
Quality Inn Creekside in downtown Gatlinburg offers natural beauty, a hearty breakfast buffet, a cozy terrace, laundry facilities, and WiFi. Guests can relax in the outdoor pool after visiting nearby attractions like Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Premium Room, 2 Queen Beds, Non Smoking, Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on a river, Quality Inn Creekside - Downtown Gatlinburg is in Downtown Gatlinburg neighborhood and is connected to the convention center. Island at Pigeon Forge is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Dollywood are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like downhill skiing. Visit our Gatlinburg travel guide
Map
Gatlinburg, TN

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery
    Ole Smoky Moonshine Distillery
    5 min walk - 0.3 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    6 min walk - 0.4 miles
  • Tree Bridge
    Anakeesta
    13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    5 min walk
  • Sugarlands Distilling Co.
    6 min walk
  • Puckers Sports Bar
    7 min walk
  • Loco Burro Fresh Mex Cantina
    7 min walk
  • Smith & Son Corner Kitchen
    6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and Gatlinburg SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Smoke-free premises, tour/ticket assistance, and meeting rooms
  • A vending machine, free newspapers, and a front-desk safe
  • ATM/banking services, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Creekside - Downtown Gatlinburg Reviews

6.4

6.2

Cleanliness

6.0

Amenities

7.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 292 out of 1083 reviews
Rating 8 - Good. 199 out of 1083 reviews
Rating 6 - Okay. 200 out of 1083 reviews
Rating 4 - Poor. 173 out of 1083 reviews
Rating 2 - Terrible. 219 out of 1083 reviews

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed rooms, staff was nice. Only 1 elevator worked and baggage cart was damaged
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Audri

Disliked: Property conditions & facilities
Pet friendly, staff was nice, this hotel is at the end of the strip so great for walking around but hotel needs some work
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Remona

Liked: Staff & service
This is my favorite motel in gatlinburg. Its not expensive, the location is perfect. Cleanliness is not an A+, but its not gross. For the money, the location and the atmosphere its definitely worth it.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy mold in places dead bug all over the room WiFi didn’t work jacuzzi looked liked somebody used it prior to me getting there tub drained slow the location is great tho right off the strip that’s about the only good thing about this place
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness
The room was clean and comfy. Outside the room was meh
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly and very accommodating.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sheri

Liked: Cleanliness, staff & service
Right in the heart of Gatlinburg you don't have to pay for parking! The room was clean and nice but it desperately needs updated. The staff was very helpful and friendly. We had a problem with our toilet it backed up and they moved us to a new room that was a little bigger and nicer than what we originally in and we stayed in it for the remainder of our stay at no additional charge. I would stay there again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean up to date rooms, good breakfast bar, friendly staff and a resident bear.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Georgie

Liked: Cleanliness, property conditions & facilities
Room size ok, location excellent. Good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was clean & smelled great. Check in was quick & smooth. We really enjoyed our stay. Thank y'all.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews had me worried but honestly for the price we paid I was fairly impressed. It was my husband my 4 year old and 2 year old and I who all stayed and I didn’t feel unsafe. It wasn’t really dirty. There was a little weird smell when we came in but nothing major it might have just been the heat cuz it was just turned on. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Justin

Disliked: Cleanliness, amenities, property conditions & facilities
This place is horrible, almost everything didn’t work. Elevator was out, hallway airflow was stagnant, flooring was coming up. This place was horrible. NEEDS MAJOR MAINTENANCE, and you can tell that they don’t invest in regular maintenance just bandaid the problems. I’m not a very critical person but this was awful. Morning staff lady was super nice. But the evening check in guy was blah and not friendly. There are so many better options near by that I’d stay at rather than this place. I just was trying somewhere new, ughhhh!!!! Disgusting and disappointing!!!!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ellen

Liked: Staff & service, amenities
The room is dated but the price is so cheap and you’re right in downtown! Beautiful views and we saw a bear right in the parking lot. Worth the stay! Charming!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Miles

Liked: Cleanliness, amenities
We had a great stay overall! The room was clean and well kept. The Expedia description wasn’t totally accurate, but the front desk handled it so well. She quickly moved us to the room we originally thought we booked and made the whole situation easy and stress-free. The “mountain view” wasn’t much of a view, but honestly, it’s Tennessee and we weren’t too worried about it. We ended up in a jacuzzi room and were really happy with it! Toiletries and towels were provided and clean, and everything felt stocked and ready for us. The staff was over-the-top friendly and super accommodating the entire time. We really appreciated how helpful everyone was. Would definitely stay again!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a gas fire place. Buffet style breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, view of creek was nice, next door to fabulous restaurant, walking distance to everything and reasonable price for the age of the property.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and perfect location. Pet friendly too!
Stayed 3 nights in Sep 2025