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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool
Quality Inn Creekside in downtown Gatlinburg offers natural beauty, a hearty breakfast buffet, a cozy terrace, laundry facilities, and WiFi. Guests can relax in the outdoor pool after visiting nearby attractions like Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and Gatlinburg SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Meeting rooms, smoke-free premises, and a vending machine
  • A 24-hour front desk, an elevator, and ATM/banking services
  • Coffee/tea in the lobby, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within 10 minutes.

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Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 258 out of 1048 reviews
Rating 8 - Good. 212 out of 1048 reviews
Rating 6 - Okay. 192 out of 1048 reviews
Rating 4 - Poor. 178 out of 1048 reviews
Rating 2 - Terrible. 208 out of 1048 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, view of creek was nice, next door to fabulous restaurant, walking distance to everything and reasonable price for the age of the property.
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
I will definitely be getting a room here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very friendly. Great location and price
Stayed 2 nights in Sep 2025

6/10 Okay

Jeffery

Liked: Staff & service
Very convenient to downtown. Walking distance to everything.
Stayed 3 nights in Sep 2025

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner of this property should close this place down and fix it. The pool was closed, the room was ok but the beds were in terrible shape as well as the shower. The staff was very nice.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was clean but house keeping needs improvement. It was pet friendly and the tram to the ski resort is right across the street
Stayed 5 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

It was a nice stay . Very convenient to the strip . Our room over looked Gatlinburg which was nice . Beds were very comfortable. Probably would stay here again. Price very reasonable also
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristopher

Liked: Staff & service
The staff is always great there! They are also doing some major upgrades to their facilities so they seem to be working diligently to improve aging hotel areas. Bears were abundant and that is what we came to see. I will definitely be staying again in the future
Stayed 3 nights in Aug 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
WE didnt stay there. The elevator wasn't working we were expected to carry everything up 4 set of stairs. It wasnt a very clean place. I an old place that needs lots of remodeling.
Stayed 7 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Amenities
This property was terrible The rooms smelled like mold and mildew They couch in the room looked like it had been brought it from outside it was so old and dingy I didn’t stay because I couldn’t breathe
Stayed 2 nights in Oct 2025

4/10 Poor

Lawson

Disliked: Staff & service, amenities, property conditions & facilities
Run down old hotel
Stayed 1 night in Jul 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
The property was in a good location. But the room was not completely clean and there was no hot water. They finally got the hot water fixed.
Stayed 1 night in Aug 2025

2/10 Terrible

Dwight

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had 2 rooms. The first one had blood on the sheets and men’s under ware in the other bed. Curtain was ripped, 2nd room lights did not work, tub would not drain. Room above was very noisy all 3 nights til 12 or 3.
Stayed 3 nights in Oct 2025

6/10 Okay

Denise

Liked: Cleanliness
This was my fourth time staying there and I was very disappointed when I went to breakfast to find out the elevators were not working and have not worked in 10 months therefore you have to walk all the way out to the main strip down two blocks to get to breakfast and up that hill coming back, the staff seemed unconcerned that people with disabilities or wheelchairs would have a problem going up that hill and back and no way to cut through. Needless to say because of that reason I will not be staying there next time I visit
Stayed 4 nights in Oct 2025

6/10 Okay

Albert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator not working. Fireplace inoperative. Very comfortable beds other than having holes in sheets. No restock on coffee after first night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness
Actually nothing I actually had a marvelous time and enjoyed myself and I was treated with a lot of respect
Stayed 3 nights in Sep 2025

4/10 Poor

Christopher

Disliked: Property conditions & facilities
cost too much to stay for the place once pet fee is included. if it was a better kept up place it would be worth the price
Stayed 2 nights in Jul 2025

2/10 Terrible

Vaibhav

Disliked: Amenities, property conditions & facilities
If heater on...smoke alarms activate...so not used climate control unit... bathtub curtain rod was loose so water was spilling on floor...the room given is on step hill so can not walk downtown as coming up is exhausting...in short if you are paying $110 the service you are getting is not worth of $50.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherri S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly helpful staff. Nice pool. Great breakfast. Very good value. Will stay again good location, close to everything. . Quiet at night, good bed.. we enjoyed our stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Pet fee charged per day instead of a just a pet fee.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness
Local right in downtown Gatlinburg
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room needed some repairs. The toilet paper holder was broken and there were holes in the walls where a towel bar would be located. I also had to ask for a box of tissues. Thought the attention to detail was lacking
Stayed 4 nights in Sep 2025

8/10 Good

angela

Liked: Amenities
This property is a great place to stay. The creekside room with the balcony we had offered an area to relax and both night we saw bear in the parking lot. The rooms were clean snd the beds were comfortable. Location is wonderful walkable to all the food and shops in downtown Gatlinburg. Will stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not working to use for the room that was located on a hill and had to drive car up and down to get to office where breakfast was served not to mention the traffic you had to get through just for a 1 minute drive Was not told this until checked in.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was a pretty descent place but The room floors need to be cleaned properly no phone in the room tv channels something to be desired over all it was a place to relax and spend time with my girl and enjoy each other.
Stayed 2 nights in Jun 2025

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