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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining
Seasonal outdoor pool
Fridge, microwave, coffee/tea maker
In-room safe, desk, blackout drapes, iron/ironing board
Surrounded by the natural beauty of Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg offers a warm welcome with breakfast buffet, a cozy terrace, and laundry facilities. Connect to WiFi and enjoy perks like an outdoor pool or explore nearby Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Kilwin's - ‬10 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • A banquet hall, a 24-hour front desk, and an elevator
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • ATM/banking services, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

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Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 239 out of 1024 reviews
Rating 8 - Good. 228 out of 1024 reviews
Rating 6 - Okay. 184 out of 1024 reviews
Rating 4 - Poor. 176 out of 1024 reviews
Rating 2 - Terrible. 197 out of 1024 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will visit again
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating to us changing rooms to a jetted tub room. Great breakfast every morning and great location!
Stayed 3 nights in Aug 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristian

Liked: Cleanliness
Nice place to stay
Stayed 1 night in Jun 2025

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bears
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristopher

Liked: Staff & service
The staff is always great there! They are also doing some major upgrades to their facilities so they seem to be working diligently to improve aging hotel areas. Bears were abundant and that is what we came to see. I will definitely be staying again in the future
Stayed 3 nights in Aug 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Great location to everything. Definitely would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the strip clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and will be back!
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Jun 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
The property was in a good location. But the room was not completely clean and there was no hot water. They finally got the hot water fixed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I stayed in during my trip
Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
Amazing people
Stayed 3 nights in Aug 2025

6/10 Okay

MaryKay

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a beautiful area, but it looks like a shack. It needs to be taken care of to show off the property, not drag it down.
Dusty, grimy fireplace
No cover on the outlet
Baggy curtains
Stayed 3 nights in Aug 2025

10/10 Excellent

Jerahmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the main street of downtown. Perfectly walkable and no need for a car unless you plan on doing activities off the mountian.
Stayed 8 nights in Jul 2025

8/10 Good

Kinshuk

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Na
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Great location. Pretty clean the only issue we had is we traveled with our dog
Stayed 5 nights in Jul 2025

4/10 Poor

Christopher

Disliked: Property conditions & facilities
cost too much to stay for the place once pet fee is included. if it was a better kept up place it would be worth the price
Stayed 2 nights in Jul 2025

4/10 Poor

Lawson

Disliked: Staff & service, amenities, property conditions & facilities
Run down old hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Love our stay; we stayed an extra night!
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Just okay
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The property was close to everything Free breakfast fast internet clean and spacious rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

canies

Liked: Staff & service
Disliked: Property conditions & facilities
It was not free parking and the place needs some upgrades.
Stayed 3 nights in Aug 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not working to use for the room that was located on a hill and had to drive car up and down to get to office where breakfast was served not to mention the traffic you had to get through just for a 1 minute drive Was not told this until checked in.
Stayed 2 nights in Aug 2025

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