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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Seasonal outdoor pool
View from room

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Jetted bathtub
Private bathroom
  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • A vending machine, a banquet hall, and smoke-free premises
  • An elevator, coffee/tea in the lobby, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self parking is free at this property.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

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Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 222 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 182 out of 1000 reviews
Rating 2 - Terrible. 189 out of 1000 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

JUAN ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful, close to everything and near all the shops
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating front office but it is still easy to get in and out. The staff was very nice and helpful. Housekeeping done a great job.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very short
Stayed 1 night in May 2025

10/10 Excellent

Manish

Liked: Staff & service
Good
Stayed 1 night in May 2025

10/10 Excellent

Dilip

The creek view is good
Stayed 1 night in Apr 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time convenient to everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Peggy

Liked: Staff & service, property conditions & facilities
I love that its right on the main strip and easy access to dining and shopping. The view was ok and the parking great. The Motel is dated and the water dripped in the bathroom and the air conditioner banged loud when it shut off. The floors also need a good mop. But I will stay there again. The guy who checked me in was friendly and accomodating!
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Amenities
Disliked: Property conditions & facilities
How easy is it get around the area everything right there. And love the creek you open your back porch and you see a beautiful running creek stuff is friendly as well Will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really nice clean great location
Stayed 2 nights in Feb 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, amenities, property conditions & facilities
Unbelievable how noisy it was very late at night with kids stomping around at 1am. Had to switch rooms twice. Also kind of a dump.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old motel but it was clean. Very convenient because it was right across Ober; our main destination for this trip. Several restaurants were around too that are walking distance. The breakfast was nothing fancy but if you’re on a budget, it will suffice. It was a comfortable stay and I will recommend to anyone.
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness
I booked a room with a king size bed and a balcony with a mountain view. I got a room with two queen beds and a window view of bushes with trash stuck in the branches. Also, the breakfast was all carbs except for the military grade scrambled eggs, so no breakfast for diabetics.
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator did not making very difficult for 80 years old to care luggage up to second floor. Room was unclean with sh**t on the floor of the bathroom. Breakfast was of very poor quality. Some of the worst I have experienced. Had to have the room key reset 3 times!!! The handyman was extremely helpful.
Stayed 3 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
A bit old, but it did the trick. Great location close to attractions. Good place for the money. The family wasn't a fan of the breakfast but it was free, so you get what you pay for.
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
The bds were clean and relatively comfortable. Definitely needs an update, holes patched poorly in every wall and door. Front door didn’t close properly. It however was very close to everything you’d want to see. So as long as your expectations are low it’s worth exactly what you pay for it.
Stayed 2 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
I don’t feel like the room was properly cleaned before we got there. There was hair all over the bathroom and the drain got clogged in the tub, but the staff was super nice and responded quickly when notified.
Stayed 2 nights in Apr 2025

4/10 Poor

Mike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, elevator to hillside property does not work, looks to have been out for a while. Overall decent property, would be great with some more maintenance
Stayed 5 nights in Apr 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
Saturday night was very bad nosey until after 4:00 am. NO SLEEP!!!
Stayed 2 nights in May 2025

8/10 Good

Charlene

Liked: Staff & service, property conditions & facilities
Property was undergoing significant improvements inside and out. Our room, while recently upgraded, was not cleaned sufficiently for stays.@; ie: floors were very dirty, not all fixtures were installed, coffee pot did not work, etc. Should be nice when completed.
Stayed 2 nights in Apr 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Bears are a real issue. Imagine a gang of bears every night looking for food and not thinking twice before destroying your car. Because that's the reality. The hotel seems like it's about to collapse due to lack of maintenance and repairs. The retaining wall in the parking garage is leaning to the point that it is concerning; I wouldn't be surprised if it collapsed within a year if nothing is done. Rooms were clean but very unmaintained. The elevator didn't work. Breakfast was okay. Coffee was fantastic.
Stayed 2 nights in May 2025

8/10 Good

Brenda

Disliked: Property conditions & facilities
The room was dirty
Stayed 1 night in Mar 2025

4/10 Poor

Mitch

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was overall in disrepair. Sink was leaky, mold in the bathroom, and pool was in major need of being skimmed. Staff was very friendly and location was great. Fees for parking was unexpected
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
The sheets and bed spread were NOT clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025