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Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Property class: 4

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Photo gallery for Holiday Inn & Suites Pigeon Forge Convention Center by IHG

A modern outdoor seating area with tables and chairs, a fire feature, and a view of a parking lot and distant landscape. - Holiday Inn & Suites Pigeon Forge Convention Center by IHG (Pigeon Forge)
Property video
A water park with two slides, a rocky waterfall, and a pool area. - Holiday Inn & Suites Pigeon Forge Convention Center by IHG (Pigeon Forge)
A lobby with a staircase, round wall decor, a fireplace, and green upholstered chairs. - Holiday Inn & Suites Pigeon Forge Convention Center by IHG (Pigeon Forge)
A modern cafe with a bar area, wooden tables and chairs, and a large window providing natural light. - Holiday Inn & Suites Pigeon Forge Convention Center by IHG (Pigeon Forge)
Located close to Blake Jones Racing Center and Crave Golf Club, Holiday Inn & Suites Pigeon Forge Convention Center by IHG provides a terrace, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. The on-site restaurant, The Casual Pint, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Room, 1 King Bed, Balcony (Parkway View)

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Premium Room, 1 King Bed, Balcony (Parkway View)

9.6 out of 10
Exceptional
(17 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

A balcony with a view of a parking lot and a building in the distance.

Premium Room, 2 Queen Beds, Balcony, River View (Top Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

A hotel room with a bed, a chair, a nightstand, and a wall-mounted lamp.

Room (Specialty)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Parkway View)

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a view of the outdoors.

Suite, 1 Bedroom, Balcony (Parkway View)

9.0 out of 10
Wonderful
(45 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a chair, a television, a bedside table with a lamp, and a window with curtains.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, River View (Top Floor)

A hotel room with a bed, a desk with a television, a coffee machine, and a chair.

Premium Room, 1 King Bed, Balcony, River View (Top Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

A hotel room with a fireplace, a bed with a geometric patterned duvet, a nightstand with a lamp, and a painting on the wall.

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

8.8 out of 10
Excellent
(33 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony (Parkway View)

A hotel room with two beds, a nightstand with a lamp, and a television on a wooden cabinet.

Premium Room, 2 Queen Beds, Balcony (Parkway View)

9.4 out of 10
Exceptional
(25 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel bathroom with a shower, toilet, and sink.

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

A hotel room with two beds, a desk with a television, and a door leading to another room.

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

A compact living space with a kitchenette, a flat-screen TV, a sofa with patterned cushions, and a wall-mounted lamp.

Suite, 1 Bedroom, Balcony (Fireplace, Parkway View)

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Fireplace

A hotel room with two beds, a fireplace, a television, and a desk.

Suite, 1 Bedroom, Fireplace

8.4 out of 10
Very good
(7 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

A balcony with a view of a parking lot and a building in the distance.

Premium Room, 1 King Bed, Mobility Accessible (Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Fireplace, River View (Top Floor)

A balcony with a view of a parking lot and a building in the distance.

Suite, 1 Bedroom, Fireplace, River View (Top Floor)

8.4 out of 10
Very good
(6 reviews)
  • River view
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

A hotel room with a bed, a desk with a flat-screen TV, a sofa, and a carpeted floor.

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Shower)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

A compact living space with a kitchenette, a flat-screen TV, a sofa with patterned cushions, and a wall-mounted lamp.

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Pigeon Forge, a neighborhood in Pigeon Forge, Holiday Inn & Suites Pigeon Forge Convention Center by IHG is in a shopping district and on a river. Crave Golf Club and Professor Hacker's Lost Treasure Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Blake Jones Racing Center and Fast Tracks. Xtreme Racing Center and Dollywood are not to be missed. Visit our Pigeon Forge travel guide
Map
2905 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • A parking lot in front of a building with a sign for 'Pigeon Forge Factory Outlet Mall'.
    Pigeon Forge Factory Outlet Mall
    3 min walk - 0.2 miles
  • The LeConte Center building with a green roof and a sign indicating it is the Department of Tourism at Pigeon Forge.
    LeConte Center at Pigeon Forge
    5 min walk - 0.3 miles
  • A stage with a barn backdrop, musical instruments, and performers.
    The Comedy Barn Theater
    9 min walk - 0.5 miles
  • A Ferris wheel, a water fountain, and a building with a sign that reads "Ole Smoky Moonshine".
    Island at Pigeon Forge
    11 min walk - 0.6 miles
  • A Ferris wheel, a pizza restaurant, and a building with a sign reading "Entrance".
    Great Smoky Mountain Wheel
    12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS)
    53 min drive

Restaurants

  • Margaritaville Island Hotel
    12 min walk
  • Paula Deen's Family Kitchen
    12 min walk
  • Margaritaville
    12 min walk
  • Azul
    18 min walk
  • Downtown Flavortown
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Casual Pint

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,700 square feet of space)

Outdoors

  • In a national park
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Null
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Ice maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Holiday Inn & Suites Pigeon Forge Convention Center by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Holiday Inn & Suites Pigeon Forge Convention Center by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

Check-in start time: 3 PM; Check-in end time: 5 AM. Early check-in is available for a fee of USD 75 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Pigeon Forge Convention Center by IHG?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is Holiday Inn & Suites Pigeon Forge Convention Center by IHG located?

Located in Downtown Pigeon Forge, this hotel is steps from Blake Jones Racing Center, Crave Golf Club, and Fast Tracks. Professor Hacker's Lost Treasure Golf and Xtreme Racing Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn & Suites Pigeon Forge Convention Center by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Pool and hot tub was good. Would recommend staying here!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to many attractions
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,jacuzzi, fireplace in room and view from balcony. Close to everything we wanted to see.,work out room, outdoor deck and walk path behind the building was a plus
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was very convenient to Leconte Center and The Island! We walked wherever we wanted!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super nice hotel. The only thing was we got charged for parking!! The staff was great. We loved the lady downstairs that was our hostess when we went to eat breakfast. She had a super personality!!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, great hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 6 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and our room was very clean and had a nice balcony over looking the parkway. We will definitely be staying again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Positives Great shower pressure, quiet for how busy it was, fast elevators, great location! Negative’s mattresses and carpets need replacing very soon. Housekeeping staff not friendly.
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and rooms were clean and airy. The front desk staff were friendly and helpful. We enjoyed the breakfast bar, good selection and tasked great. Also enjoyed eating dinner both nights at the resturant, burgers, salads and other items were very good. The staff for breakfast and dinner were all very friendly and helpful. We ate friday night at hotel because of coming in from long drive. Had planned to eat out Saturday, but everything was so crowded that we decided to eat at the hotel. So it was nice to have a place we knew we could get good food and service.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located Holiday Inn
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the rooms were spacious and clean. They had a nice indoor pool and jacuzzi. The hotel was only a few miles to Dollywood and many other attractions.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was wonderful! So convenient to all the attractions! We also loved that you can get an adult libation in their bar after the day out. We loved our stay and would recommend it to anyone! We certainly will be back to Pigeon Forge!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place in the middle of busy area. Great front desk agent Sydney. She has all bases covered. Rooms were comfortable and well taken care of. Parking was easy. Indoor pool kept the kids entertained. Try this place, you’ll love it.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time staying here...Last time was 2 years ago. Good location. Very convenient to everything. Room was clean and bed was very comfortable. Buffet breakfast was okay but the scrambled eggs were crumbly...couldn't tell if it was real eggs. Couldn't stand to eat them. Really only problem was hotel now charges $15 a day for parking...didn't know this before booking room.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very courteous, and helpful.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Spotless. Exceptionally clean. Well decorated. Easy and plenty of parking. Excellent view of the parkway from the balcony. My only complaint, the pillows were flat and the bed was lumpy. I woke up with a terrible crick in my neck.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Everyone was kind and helpful and seemed to like their jobs. The hotel could use some work and updating though.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located, excellent staff and clean rooms/hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the pool amd fitness center, breakfast was good, rooms are clean and there is a cute little walkway that takes u over the creek and is a short walk to the island. Way easier then parking and fun and good for the kids.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Sisters met for a weekend. Shower had no pressure. They were going to charge us 30.00 for parking but since we were IHG members, waived it. The carpeting in the room was very dirty. Found a pill in the corner of the room appeared to have dust on it. Beds were clean.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Excellent stay and very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Will definitely stay again.
Stayed 1 night in Mar 2026