Hilton Garden Inn Gatlinburg

3.0 star property
Guests warm up by the lobby fireplace or step outside to enjoy stunning views of Great Smoky Mountains National Park from this ideal hotel.

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Photo gallery for Hilton Garden Inn Gatlinburg

Exterior - Hilton Garden Inn Gatlinburg (Gatlinburg)
Exterior - Hilton Garden Inn Gatlinburg (Gatlinburg)
Daily cooked-to-order breakfast for a fee - Hilton Garden Inn Gatlinburg (Gatlinburg)
Exterior - Hilton Garden Inn Gatlinburg (Gatlinburg)
Lobby - Hilton Garden Inn Gatlinburg (Gatlinburg)
The Hilton Garden Inn Gatlinburg is steps from Great Smoky Mountains National Park. Enjoy on-site golfing, relax in the spa tub, or swim in the indoor pool. Unwind by the lobby fireplace and savor meals at the restaurant. Guests love the high-speed WiFi and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

Single King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(31 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(38 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Whirlpool, Sectional

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

8.6 out of 10
Excellent
(45 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Gatlinburg, Hilton Garden Inn Gatlinburg is in the city center. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Gatlinburg travel guide
Map
635 River Road, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Space Needle showing a park and a small town or village
    Gatlinburg Space Needle
    6 min walk - 0.4 miles
  • Gatlinburg Sky Lift which includes mountains and fall colors
    Gatlinburg SkyPark
    6 min walk - 0.4 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    6 min walk - 0.4 miles
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    13 min walk - 0.7 miles
  • Ober Gatlinburg Aerial Tramway
    3 min walk - 0.2 miles

Getting around

  • McGhee Tyson Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    6 min walk
  • Sugarlands Distilling Co.
    5 min walk
  • Puckers Sports Bar
    6 min walk
  • Loco Burro Fresh Mex Cantina
    7 min walk
  • Crockett's Breakfast Camp
    5 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel near Great Smoky Mountains National Park
Close to Ripley's Aquarium of the Smokies and Anakeesta, Hilton Garden Inn Gatlinburg provides golfing on site, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. The on-site restaurant, Garden Grille, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), tennis courts, and self parking (surcharge)
  • An area shuttle, express check-out, and express check-in
  • A TV in the lobby, 1 meeting room, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 118 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Uncovered self parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Stereo
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Hilton Garden Inn Gatlinburg have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hilton Garden Inn Gatlinburg pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16.46 per night.

What time is check-in at Hilton Garden Inn Gatlinburg?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Hilton Garden Inn Gatlinburg?

Check-out is at 11 AM.

Where is Hilton Garden Inn Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Ober Gatlinburg Aerial Tramway, Great Smoky Mountains National Park, and Gatlinburg SkyPark. Ripley's Aquarium of the Smokies and Anakeesta are also within 15 minutes.

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Reviews

Hilton Garden Inn Gatlinburg Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

8/10 Good

Joy

Liked: Cleanliness
Location was great
Stayed 1 night in Jan 2026

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel! Great location! I would stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. Very clean. Room with jacuzzi fireplace was perfect. Staff was over the top nice. Really enjoyed staying there.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kayla

Liked: Cleanliness
The clean room was top notch. The staff was friendly.
Stayed 7 nights in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly
Stayed 5 nights in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great location near restaurants and shops.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect clean room,staff super nice,service goo,in general was a excellent experience and a great choice
Stayed 7 nights in Dec 2025

10/10 Excellent

Jana

Liked: Cleanliness, property conditions & facilities
Close walking to shops and restaurants! We stay here every year.
Stayed 2 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was nice!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. We had the room with the fireplace. The staff were very accommodating and helpful. The hotel location is very convenient and close to restaurants and shops. My husband enjoyed the hot tub and fire pit in the evenings. Lobby is inviting with the fireplace. Great place for a getaway in the mountains.
Stayed 3 nights in Jan 2026

10/10 Excellent

William K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and modern. Hotel staff is superb!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Could use some new sheets. View from the balcony was of a mountain side and pretty. Fireplace and large jacuzzi were very nice. Will definitely stay again.
Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Clean hotel and staff were tremendous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. Incredibly great staff. Breakfast is just ok but you are surrounded by great breakfast places. Right on the river. Very scenic.
Stayed 5 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent, staff 5+
Stayed 4 nights in Dec 2025

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good balcony
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
The room was nice and clean. Good coffee 👍..we were only able to stay one night but would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Joao

Liked: Cleanliness, amenities, property conditions & facilities
Location, location and location. The location is excellent 3 min walk to Ober mountain and 5 min walk to Skypark, also very close to Howard's restaurant and Cherokee Grille, awesome dinning options. Hotel staff is extremely friendly and always available to help and give local tips to explore the best way possible. The option of having breakfast for $12 (Buffet style) at hotel was very helpful and fair. Cleanness was very good and amenities awesome. I really recommend it and will stay there again when coming back in Summer to enjoy the ziplines.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, and we loved the
Stayed 2 nights in Oct 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, so friendly and helpful. Definitely recommend this hotel which is in a great location to everything and offers nice amenities.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and our room was in good order. Everything worked and our stay was pleasant. The only complaint I would have was we were on the 5th floor and the ice machine does not work. However, a short ride to the fourth floor and the problem was solved. Overall, a really good place to stay and recommend the Hilton Garden Gatlinburg.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the middle of Gatlinburg this is the place to stay. Convenient to most attractions. Very comfortable spacious rooms.
Stayed 4 nights in Oct 2025