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Overview of Glenstone Lodge

Photo gallery

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Glenstone Lodge

3 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationGatlinburg Convention Center2 min walk
    Popular LocationOber Gatlinburg Aerial Tramway12 min walk
    Popular LocationSmoky Mountain Brewery13 min walk
    AirportKnoxville, TN (TYS-McGhee Tyson)71 min drive

Book online or call:

1-800-675-4318

Choose dates to view prices

  • Standard Room, 1 King Bed, Pool View

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Two Queens with Balconies

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 2 Queen Beds (Interior)

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • King with Balconies

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds (Poolside)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed (Exterior)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Fireplace

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Queen Beds (Exterior)

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Gatlinburg

Located in Gatlinburg, Glenstone Lodge is in the city center and near theme parks. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Resort and Amusement Park and Ober Gatlinburg Ski Area & Amusement Park. Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies are not to be missed. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snow tubing and sledding. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Gatlinburg Convention Center - 2 min walk
  • Mynatt Park - 9 min walk
  • Ripley's Haunted Adventure - 10 min walk
  • Ober Gatlinburg Aerial Tramway - 12 min walk
  • Smoky Mountain Brewery - 13 min walk

Getting around

  • AirportAlcoa - Knoxville Airport (TYS) - 71 min drive

Restaurants

  • The Patio – Restaurant offering American cuisine.
View in a map

About this property

Glenstone Lodge

3-star hotel, walk to Gatlinburg Convention Center
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and a 24-hour front desk. All 216 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include hair dryers, safes, and phones.
Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant

Things to do

  • Indoor pool
  • Mini golf
  • Outdoor pool

Family friendly

  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Frequently asked questions

Does Glenstone Lodge have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Glenstone Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Glenstone Lodge?
Self parking is free at this property.
What time is check-in at Glenstone Lodge?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Glenstone Lodge?
Check-out is at 11 AM.
Where is Glenstone Lodge located?
Located in the heart of Gatlinburg, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg SkyLift Park, and Gatlinburg Space Needle. Ole Smoky Moonshine Distillery and Ripley's Believe It Or Not Museum are also within 10 minutes.
3.9
Good
Rating 5 - Excellent. 353 out of 1127 reviews
5 - Excellent 31%
Rating 4 - Good. 429 out of 1127 reviews
4 - Good 38%
Rating 3 - Okay. 219 out of 1127 reviews
3 - Okay 19%
Rating 2 - Poor. 85 out of 1127 reviews
2 - Poor 8%
Rating 1 - Terrible. 41 out of 1127 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel you can tell was older. Seemed like they was updating the breakfast area. The pool was amazing, my children loved it. Everything was clean, and the staff was extremely nice. Would definitely visit again.
Stayed 1 night in Feb 2021

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Staff & service
I love that the pool was inside right in the middle of everything but with that said they need better ventilation or dehumidifier in each poolside room. My carpet stayed wet the whole time. The ceiling tiles look lile they couls fall any min. Beds were comfortable.
Stayed 1 night in Feb 2021

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
We were quite disappointed to find peeling paint falling from the ceiling in our room along with several areas of mold and carpeting that turned our socks black. Just as disappointing was the frigid pool and no coffee or breakfast in the lobby despite being advertised when we booked our trip just a few weeks ago. Every other adjacent hotel and lodge nearby offered their guests at least coffee in the lobby. We tried using two separate coffee machines in the room and neither worked properly. We were quite disappointed and will likely stay elsewhere next time we visit Gatlinburg, TN.
Stayed 2 nights in Feb 2021

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The pool is perfect and the staff was absolutely amazing
Stayed 3 nights in Feb 2021

2/5 Poor

Traveled with group, Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
This property is under renovation hopefully will be better in time.
Stayed 3 nights in Feb 2021