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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool - Edgewater Hotel - Gatlinburg (Gatlinburg)
Fireplace - Edgewater Hotel - Gatlinburg (Gatlinburg)
Lobby sitting area - Edgewater Hotel - Gatlinburg (Gatlinburg)
A hotel room with a bed, a TV, a fireplace, a large window, a bathroom with a bathtub, and a wooden table with a bottle and glasses. - Edgewater Hotel - Gatlinburg (Gatlinburg)
Front of property - evening/night - Edgewater Hotel - Gatlinburg (Gatlinburg)
Tucked away in the heart of Gatlinburg, Edgewater Hotel - Gatlinburg offers a cozy retreat near SkyPark and Anakeesta. Guests rave about the continental breakfast, indoor and outdoor pools, and central location. With free in-room WiFi, a gym to stay active, a business center to stay productive.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(258 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

A hotel room with a bed, a TV, a fireplace, a large window, a bathroom with a bathtub, and a wooden table with a bottle and glasses.

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(44 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(55 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(262 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, Edgewater Hotel - Gatlinburg is near theme parks and in the mountains. Ole Smoky Moonshine Distillery is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Dollywood are not to be missed. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Guests love the hotel's central location. Visit our Gatlinburg travel guide
Map
402 River Rd, Gatlinburg, TN, 37738

What's nearby

  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    3 min walk - 0.2 miles
  • A rustic outdoor seating area with wooden chairs and tables, American flags, and a stage for live music.
    Ole Smoky Moonshine Distillery
    6 min walk - 0.4 miles
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    6 min walk - 0.4 miles
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    6 min walk - 0.4 miles
  • A wooden suspension bridge in a forest.
    Anakeesta
    8 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Sugarlands Distilling Co.
    5 min walk
  • Puckers Sports Bar
    4 min walk
  • Loco Burro Fresh Mex Cantina
    4 min walk
  • Tennessee Cider Company
    4 min walk
  • Pancake Pantry
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Parking height restrictions apply

Frequently asked questions

Does Edgewater Hotel - Gatlinburg have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Edgewater Hotel - Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 16.46 per day. Limited spots are available.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

What time is check-out at Edgewater Hotel - Gatlinburg?

Check-out is at 11 AM.

Where is Edgewater Hotel - Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Edgewater Hotel - Gatlinburg Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1567 out of 2948 reviews
Rating 8 - Good. 807 out of 2948 reviews
Rating 6 - Okay. 401 out of 2948 reviews
Rating 4 - Poor. 110 out of 2948 reviews
Rating 2 - Terrible. 63 out of 2948 reviews

Reviews

Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wonderful and amazing great staff and location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great to walk to downtown and very short drive to hiking spots.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities
We had a nice stay. It was very clean.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Yuhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. Nice views of the mountains and city
Stayed 2 nights in May 2026
Verified

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and off the main road. Breakfast was great and delicious. Rooms were spacious and well kept. I recommend staying here
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast. We enjoyed our stay. Only drawback is hotel seems on the older side. Hallways very dreary. But great location!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the hotel was clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price for the middle of Gatlinburg! Rooms were beautiful, so comfortable, housekeeping was beyond compare! One of the best breakfasts ever
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay with a very nice staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are older and the shower didn’t have great pressure, but the pool was fun and the breakfast was delicious. Great location. Beds were very comfortable. I don’t normally sleep well in hotels but I slept like a baby.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close walking distance food and activities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Free breakfast, great pool and hot tub, great views. Very beautiful view from our room as well stood on 8th floor city side. First night we walked the creek and seen a black bear. Right by the strip and in the middle of everything!! We definitely will be back!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and parking garage.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Meghan

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and our room was very clean. Our only issue was the elevators were extremely slow which wouldn’t have been a problem if we weren’t traveling with our baby and on the 6th floor. Otherwise it was a wonderful place to stay.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Views! Comfy bed slept very well. Nice breakfast. Parking is a deal. Walking distance to the strip one block away. Trout fishing on site with license & stamp. Stream is tranquil. Older hotel that is a great value.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the parking available at the facility, however the parking spaces are very tight. The staff were courteous and check-in, check-out went smoothly. The room was clean and we had everything we needed.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Kathie

Liked: Staff & service
The room smelled. Little musty staff was friendly the pool area was nice breakfast was good the room was dated and aged dirty base boards
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lisa A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place we stay when visiting Gatlinburg. Beds are comfortable, breakfast is always great, very clean, very friendly & helpful staff and fantastic pool/hot tub area. We stay here 3-4 times a year and never disappointed.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

tara

Liked: Staff & service
Disliked: Property conditions & facilities
location is good. Elevators horribly slow. There was ,plenty of towels at pool and in room. Bed was comfy. Just needs some fresh paint and tlc
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying here and I personally would do it again! The hotel was nice and had perfect placement at the middle of downtown which made walking the strip very accessible. We loved having a balcony too! Minutes away from GSM NP as well.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the perfect place .trolly was right in front of hotel. Breakfast was good. Parking tough. Pools and hot tubs were nice. We were close to national parks.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to the strip
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Bobbie

Disliked: Cleanliness, amenities, property conditions & facilities
The whole place could use a good cleaning including the pool and hot tubs. Location was great though.
Stayed 7 nights in May 2026