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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free parking, near Wilderness at the Smokies

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Work in comfort with a desk, chair, and computer setup, offering a clear view of the surrounding area.
Welcome to our reception area, featuring a stylish desk with a unique accent panel and a beautiful wall-mounted artwork.
Enter a welcoming lobby with a long corridor leading to the reception area, featuring a patterned carpet and light-colored walls.
Relax in a spacious room with a long bench, counter, and dining area.
Two single beds with white bedding and a branch-patterned duvet, each with a bedside table and lamp.

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.1 miles
  • Soaky Mountain Waterpark - 2 min drive - 1.3 miles
  • Wild WaterDome - 2 min drive - 1.5 miles
  • Sevierville Golf Club - 3 min drive - 1.3 miles
  • Sevierville Convention Center - 3 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies
Close to Soaky Mountain Waterpark, SureStay Plus Hotel by Best Western Sevierville has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, an elevator, and a vending machine
  • A 24-hour front desk and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Sevierville?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 1 mi (2 km) of Wilderness at the Smokies and Soaky Mountain Waterpark. Wild WaterDome and Dolly Parton Statue are also within 1 mi (2 km).

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 1016 reviews
Rating 8 - Good. 278 out of 1016 reviews
Rating 6 - Okay. 149 out of 1016 reviews
Rating 4 - Poor. 76 out of 1016 reviews
Rating 2 - Terrible. 65 out of 1016 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Real easy booking and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Keona

Liked: Amenities
The rooms are clean, check-in easy, and staff nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenyetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat !
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Staff & service, amenities
Very nice staff frieny and helpful
Stayed 2 nights in Jun 2025

8/10 Good

kalie

Liked: Cleanliness, amenities, property conditions & facilities
It is a really nice room. Comfy beds and clean room. The only downside is the walls are a little thin. You can hear when people flush, or shower.
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Bed was extremely hard
Stayed 1 night in Jul 2025

10/10 Excellent

junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Larry

Liked: Cleanliness, property conditions & facilities
Friendly staff , horrible Breakfeast convienent location
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
I like the fact that I got to stay 2 nights for less than $110.
Stayed 2 nights in May 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near everything, the property was nice and neat.
Stayed 2 nights in Apr 2025

6/10 Okay

daniel william

Liked: Cleanliness, amenities, property conditions & facilities
Was a nice location, but fridge wasnt getting very cold & ac unit was very loud.
Stayed 3 nights in Jul 2025

6/10 Okay

Jayne

Bathroom was really small and you could hear everyone walking above our room.
Stayed 6 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, more than adequate for our needs.
Stayed 1 night in May 2025

6/10 Okay

Charlisha

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice if thicker comforters were available. The room was pretty clean, but there was some previous damage in the bathroom behind the toilet and the
Stayed 1 night in Jul 2025

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
I like that's is a clean hotel .
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Convenience to everything. They could have had more options for breakfast
Stayed 4 nights in Jun 2025

2/10 Terrible

Carrie

Disliked: Property conditions & facilities
Nothing it smelled of mildew beds were harddddd bathroom water ran alright toilet leak and lets talk about the roaches
Stayed 1 night in Jul 2025

2/10 Terrible

William

AFTER MY HUSBAND ARRIVED, WE FIND OUT THAT THE HOTEL OVERBOOKED AND WAS NOT ROOM. I HAVE TO SEARCH FOR OTHER HOTEL
Stayed 1 night in Jun 2025

6/10 Okay

Brandie

Liked: Cleanliness
The room was clean but needed some repairs and the staff were very friendly. The hallways had an unpleasant smell and our room was very humid even though the air conditioner was set to 68 and ran the whole time. I guess you get what you pay for
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
For the price definitely worth the stay
Stayed 1 night in Mar 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean. Breakfast was good. Staff was nice.
Stayed 2 nights in Mar 2025

8/10 Good

Tommie

Liked: Amenities
Clean facilities and friendly staff. Mattresses are firm. Overall would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when travelung fromSC to KY and back. Safe, clean and nice area.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness
It was ok and staff was friendly, but there were hairs in the bed and green things stuck to my pillow. Since it was late and I was too tired to change rooms, I changed pillows and slept on top of the sheets. The noise in the hallway was loud at times, but I was able to sleep. Breakfast was decent and shower had hot water.
Stayed 1 night in May 2025