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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free parking, near Wilderness at the Smokies

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Seasonal outdoor pool
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.1 miles
  • Soaky Mountain Waterpark - 2 min drive - 1.3 miles
  • Wild WaterDome - 2 min drive - 1.5 miles
  • Sevierville Golf Club - 3 min drive - 1.3 miles
  • Sevierville Convention Center - 3 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies
Close to Soaky Mountain Waterpark, SureStay Plus Hotel by Best Western Sevierville has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • An elevator, a 24-hour front desk, and a vending machine
  • Smoke-free premises and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Sevierville?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 1 mi (2 km) of Wilderness at the Smokies and Soaky Mountain Waterpark. Wild WaterDome and Dolly Parton Statue are also within 1 mi (2 km).

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

I like the fact that I got to stay 2 nights for less than $110.
Stayed 2 nights in May 2025

10/10

It was near everything, the property was nice and neat.
Stayed 2 nights in Apr 2025

8/10

Clean, more than adequate for our needs.
Stayed 1 night in May 2025

10/10

I like that's is a clean hotel .
Stayed 1 night in Apr 2025

10/10

For the price definitely worth the stay
Stayed 1 night in Mar 2025

6/10

It was ok and staff was friendly, but there were hairs in the bed and green things stuck to my pillow. Since it was late and I was too tired to change rooms, I changed pillows and slept on top of the sheets. The noise in the hallway was loud at times, but I was able to sleep. Breakfast was decent and shower had hot water.
Stayed 1 night in May 2025

6/10

Clean , nice beds, no laundry , no snack machines, no sausage at breakfast (ran out an hour before the end of breakfast on Sunday the first day of two, no meat, the second day) I got some carbs though!?
Stayed 1 night in May 2025

8/10

Clean facilities and friendly staff. Mattresses are firm. Overall would stay again!
Stayed 1 night in Apr 2025

10/10

I always stay here when travelung fromSC to KY and back. Safe, clean and nice area.
Stayed 1 night in Mar 2025

6/10

The place was okay. I felt safe and the people were very nice. However, the bathroom was not as clean as I prefer and there were a few fruit flies. The rest of the place was fairly clean but the property was in need of repairs. All in all, it was a good room for the price.
Stayed 2 nights in May 2025

6/10

This property was centrally located
Stayed 1 night in Mar 2025

10/10

Great location and an easy drive to the convention center. Great value
Stayed 2 nights in Mar 2025

10/10

I was never able to get anyone to answer the phone but the property is very clean and affordable.
Stayed 4 nights in Apr 2025

8/10

Nice hotel
Stayed 1 night in Jan 2025

6/10

The bed was terrible. Worst sleep ever. Last time I stayed, same thing. Wont be back
Stayed 2 nights in May 2025

10/10

It would be nice if I had some vending machines like the hotel used to be when it was Econo Lodge
Stayed 2 nights in Apr 2025

10/10

Very helpful and friendly staff. Rooms were nice and quiet. Stayed for 4 nights and no problems. Breakfast is good, but it was the same every morning. That would be my only complaint.
Stayed 4 nights in Apr 2025

10/10

Went to a volleyball tournment in Pigeon Forge Booked a nights stsy and was very pleased with the hotel. Will definitely stay here again.
Stayed 1 night in Feb 2025

10/10

Room was very clean and spacious.
Stayed 3 nights in Mar 2025

10/10

Great place and clean rooms!
Stayed 2 nights in Dec 2024

6/10

Just didnt feel clean.
Stayed 1 night in May 2025

10/10

Perfect place to stay while enjoying the area
Stayed 4 nights in Nov 2024

8/10

The property was a great option for the price range. I would stay again.
Stayed 2 nights in Jan 2025

10/10

Several grocery stores fuel and eateries in walking distance
Stayed 1 night in Jan 2025

10/10

Great place will stay again in the future.
Stayed 1 night in Nov 2024