2/10 Terrible
Erin
Traveled with family and small children
Apr 19, 2024
The staff was friendly. The fire alarm upon check in was beeping for a new battery. We asked for this to be addressed upon check in and went out to enjoy our day. When we returned the battery started beeping again. When we went to call the front desk the phone in the room wasn’t even attached to a cord. They said there was no maintenance to fix it and they would have to change our room. With four sleeping children we couldn’t do that. We were directed to climb on the furniture and remove the fire alarm. The clock light didn’t display the correct light on the numbers. The toilet was running the entire time. There was no hot water for showers and the pool was empty. Had we known any of this when we made the reservation we would not have stayed.
Erin
Stayed 1 night in Apr 2024