See all properties

Clarion Pointe Downtown Gatlinburg

Property class: 2.5

Choose dates to view prices

Photo gallery for Clarion Pointe Downtown Gatlinburg

A hotel room with two beds, a desk with a chair, a mirror, and a wall mural. - Clarion Pointe Downtown Gatlinburg (Gatlinburg)
A reception area with a large mural, a reception desk, and a counter with a stone accent wall. - Clarion Pointe Downtown Gatlinburg (Gatlinburg)
A spacious lobby with a reception desk, wooden tables and chairs, a large mural, and a TV screen. - Clarion Pointe Downtown Gatlinburg (Gatlinburg)
A multi-story hotel with a stone facade, balconies, and a covered entrance area. - Clarion Pointe Downtown Gatlinburg (Gatlinburg)
A gym with stationary bikes, treadmills, and a variety of weights. - Clarion Pointe Downtown Gatlinburg (Gatlinburg)
A short walk from Anakeesta and Ripley's Aquarium of the Smokies, Clarion Pointe Downtown Gatlinburg provides free continental breakfast, a terrace, and a garden. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Nonsmoking, Accessible

A reception desk with a wooden finish, a patterned curtain, and a large abstract painting on the wall.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A reception desk with a wooden finish, a patterned curtain, and a large abstract painting on the wall.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A bedroom with a bed, a desk, a chair, and a wall-mounted TV.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with two chairs, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a wooden desk, two beds, a large mirror, and a mural on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with two chairs, a television, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a chair, a mirror, and a wall mural.

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, Clarion Pointe Downtown Gatlinburg is in the mountains and in a national park. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including skiing. Visit our Gatlinburg travel guide
Map
200 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • A rustic log cabin with a steeply pitched roof, surrounded by lush green forest.
    Historic Ogle Log Cabin
    3 min walk - 0.2 miles
  • A wooden suspension bridge in a forest.
    Anakeesta
    6 min walk - 0.4 miles
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    8 min walk - 0.4 miles
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    16 min walk - 0.9 miles
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    17 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS)
    68 min drive

Restaurants

  • Ole Smoky Distillery
    14 min walk
  • Sugarlands Distilling Co.
    13 min walk
  • Puckers Sports Bar
    11 min walk
  • Loco Burro Fresh Mex Cantina
    11 min walk
  • Pancake Pantry
    7 min walk

Similar properties

Exterior
Quality Inn Creekside - Downtown Gatlinburg
Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 1,232 reviews
Quality Inn Creekside - Downtown Gatlinburg
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:30 AM to 10:00 PM

Frequently asked questions

Does Clarion Pointe Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM–10:00 PM.

Is Clarion Pointe Downtown Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Clarion Pointe Downtown Gatlinburg?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Clarion Pointe Downtown Gatlinburg?

Check-out is at 11:00 AM.

Where is Clarion Pointe Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Historic Ogle Log Cabin and Anakeesta. Ripley's Aquarium of the Smokies and Gatlinburg SkyPark are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Clarion Pointe Downtown Gatlinburg Reviews

6.8

6.6

Cleanliness

6.4

Amenities

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 282 out of 998 reviews
Rating 8 - Good. 233 out of 998 reviews
Rating 6 - Okay. 195 out of 998 reviews
Rating 4 - Poor. 153 out of 998 reviews
Rating 2 - Terrible. 135 out of 998 reviews

Reviews

Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room lacking drawer space few hangers no frills. Complementary breakfast good. Staff helpful difficult to get to elevator
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, could walk to the strip and Anakeesta was right next to the hotel. The front desk lady was really very helpful. The WiFi was weak and intermittent, there was a brief water stoppage but otherwise all good. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Isel

Liked: Cleanliness, staff & service, amenities
Please is good, the receptionist really nice, breakfast was good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but the room was clean. The lock on the door was broken but I travel with an extra lock anyway! Breakfast was good. It is a good place to stay for the money. It is very close to downtown Gatlinburg and you could save a ton of money on parking if you were going downtown.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Staff was friendly, clean room
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Easy, fast check in .. the lady in the front desk very nice . Highly recommended
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located very well
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Kiara

Liked: Staff & service, amenities, property conditions & facilities
Was very nice and comfy and clean, the breakfast was so good 👍
Stayed 1 night in May 2025
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights, the room was clean, the bed wasn’t hard it was very comfortable, I loved the walk in shower, check in was easy and quick, staff was friendly and we was able to walk wherever we wanted! I would stay here again and I would recommend it to others!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Matthew

Great location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good folks!
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & good value.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Yelanis

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it a lot, and it had good access to the local attractions. Also, very good service.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, a little out dated only thing that bother me was a used soap bar left in the shower
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and and had the amenities it posted on their website the bed linens were clean and smelled good the towels as well. The hotel itself was in a great location within walking distance from attractions,dining and sightseeing
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Courtney

Liked: Cleanliness, staff & service, amenities
Hotel was in a convenient location for walking to gatlinburg. Room was clean, no where to put clothes other than small closet, no bathroom fan, lighting is poor in the room area making it hard to see. Parking was easy staff was very friendly it was quiet and convenient for the price.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Britney

Perfect morning view. Would stay here again!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..
Stayed 5 nights in Aug 2024
Verified review

4/10 Poor

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
Location was great and within walking distance however hotel needs serious upgrades. I would not choose this hotel for my next stay.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Camille

Liked: Staff & service, amenities
Disliked: Cleanliness
Pros: Check-in was easy, staff was helpful, walking distance to the places we wanted to go, breakfast was fine, was able to park outside our room, there is a pool and ac worked. Cons: Requested housekeeping and the room wasn't cleaned. We saw them clean the room next to ours but for some reason we were passed up. Normally that would be fine but no clean towels or soap. The shower curtain didn't keep the water in the shower as we had the use the towels to dry the floor so no one slipped. Our room was run down. Stains on the ceiling, the door was peeling in the bathroom, no hooks or towel bars to hang things up, the beds were hard. We weren't happy with the condition of the room but we were out the majority of the time and only went to the room to sleep. If you can handle a motel environment, it's a cheap place to stay but if you want a hotel environment stay across the street or two blocks down hill for a little extra.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, super close to the attractions. Free parking saves you $$ and then you can walk.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Esay check in. Front desk staff extremely nice and helpful.
Stayed 1 night in May 2025