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Brookside Lodge

3.0 star property
Brookside Lodge in Gatlinburg delivers the perfect family vacation balance with pools, sports activities, and relaxation spaces for everyone to enjoy

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Photo gallery for Brookside Lodge

Lobby sitting area - Brookside Lodge (Gatlinburg)
Terrace/patio - Brookside Lodge (Gatlinburg)
Lobby sitting area - Brookside Lodge (Gatlinburg)
Lobby sitting area - Brookside Lodge (Gatlinburg)
Lobby sitting area - Brookside Lodge (Gatlinburg)
Families find their rhythm at this centrally located Gatlinburg retreat. Start the day with continental breakfast, then choose between outdoor pools, basketball or volleyball. In the evening, gather at the firepit. Guests praise the attentive staff and excellent value.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds (Creekside)

A bathroom with a bathtub, toilet, and a large stone basin.

Standard Room, 2 Queen Beds (Creekside)

  • Sleeps 4
  • Free WiFi

View all photos for Riverside Deluxe King with Fireplace.

A hotel room with a large bed, a desk, a chair, a television, and a mirror.

Riverside Deluxe King with Fireplace.

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Creekside)

A hotel room with a bed, bedside tables, a desk, a television, and a door leading to another room.

Standard Room, 1 King Bed (Creekside)

  • Sleeps 3
  • Free WiFi

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(189 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(116 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(112 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(58 reviews)
  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(153 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Gatlinburg, Brookside Lodge is in the city center and on the waterfront. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Traveling with kids? Don't miss Gatlinburg Space Needle and Ober Mountain. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snow tubing. Visit our Gatlinburg travel guide
Map
463 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Tree Bridge
    Anakeesta
    13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    15 min walk - 0.8 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    3 min drive - 1.3 miles
  • Gatlinburg Space Needle
    Gatlinburg Space Needle
    3 min drive - 1.3 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    3 min drive - 1.5 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Tennessee Cider Company
    16 min walk
  • Pancake Pantry
    17 min walk
  • Ole Red
    12 min walk
  • Subway
    18 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Brookside Lodge have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Brookside Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 5 per day.

What time is check-in at Brookside Lodge?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Brookside Lodge?

Check-out is at 11 AM.

Where is Brookside Lodge located?

This family-friendly Gatlinburg hotel is located on the riverwalk, within 1 mi (2 km) of Ripley's Aquarium of the Smokies, Ripley's Believe It Or Not Museum, and Gatlinburg SkyPark. Gatlinburg Space Needle and Gatlinburg Convention Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Brookside Lodge Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1250 out of 2223 reviews
Rating 8 - Good. 526 out of 2223 reviews
Rating 6 - Okay. 253 out of 2223 reviews
Rating 4 - Poor. 114 out of 2223 reviews
Rating 2 - Terrible. 80 out of 2223 reviews

Reviews

Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, it was very clean and breakfast was awesome. Only thing I would say is the wifi was very spotty of course being in the location but other than that would highly recommend!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was so helpful and kind can’t wait to go back
Stayed 4 nights in May 2026
Verified

8/10 Good

vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Breakfast On site laundry room The brook that runs behind rooms, very beautiful. Staff very accommodating
Stayed 4 nights in May 2026
Verified

8/10 Good

Gregg

Liked: Staff & service, property conditions & facilities
The view from the balcony was beautiful!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good free breakfast.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quite place to relax. It was an easy walk to downtown. But we really enjoyed sitting on the balcony, watching the creek and the bears.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room, friendly staff. Pool closed. Will stay again!
Stayed 1 night in May 2026
Verified

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony to the creek was nice, room was big. Soaker tub was nice. Location was the only thing we didn't care for. Whis it was in walking distance to all the shops and attractions.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

claire

Liked: Staff & service, amenities, property conditions & facilities
Beautiful view from our balcony. Room was very spacious, bed was comfortable. Pool was fun, and we loved the waterfall at the pool. A decent walking distance from the down town, but separated enough to where you feel not crammed with people. Perfect more low-key place for relaxing. We had a great time.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Meagin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week with our children, they were very accommodating and kind. Fantastic staff that were a true blessing. With a hearty breakfast of waffles and eggs sausage and biscuits with gravy among other fresh things, we saw a bear on the brook and can't wait to return again. We could not say thank you enough for the memories.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, solid breakfast, great location, and beautiful views from the balcony!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet for breakfast was fresh, a great variety, and with friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the pool and the breakfast. Especially the pancake maker. The river and grounds were beautiful. They gave us fresh towels and emptied our trash everyday, which I appreciated. I didn't appreciate the other guests smoking on their balconies, I would have liked to leave the windows open. We had a great time and would love to come back!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my son stayed here for our spring break travels and enjoyed it very much! I will definitely be booking here again in the future when we make our way back to the smokies. Staff was super nice and everything was always clean during our stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for staying in Gatlinburg! It was quiet and we really enjoyed the creek! The service was great and the place was super clean! I will stay again!
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Siuping

Liked: Staff & service
Disliked: Cleanliness, amenities
Suck experiencefor sleeping because the bed too soft, like sleeping on a Bubbly bed ,and the air conditioner just like a truck engine running all night ,can’t sleep all night long. Breakfast very so so. The only one thing good is the balcony have a good view by the river .
Stayed 1 night in Jun 2026
Verified

6/10 Okay

SARAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee I room isn’t great but worth it for the water running in front of patio! The cleaning products need to be changed bc it leave sticky residue on furniture
Stayed 1 night in Jun 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but very well maintained. The rooms are have a very distinct smell from the fireplaces, and we brought our own bedding. The sheets are old and very rough. But having our own bedding was great. The breakfast in morning is excellent for hotel breakfast. They have great ice machines, pop machines and their pools are absolutely perfect! If you want a pool vacation, this works great! I would recommend this place for sure
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was simple and consistent, with open hours to accommodate many guests without long lines or large crowds. Staff was incredibly friendly and the rooms were clean and well kept. A slightly longer walking distance from the main strip, but still a very easy walk. For the price, this was an excellent stay.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was generally clean. There were a couple of minor maintenance issues and outdated aspects to the room. The breakfast was good, not exceptional but worthwhile. All in all, a decent value.
Stayed 2 nights in May 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing...very relaxing watching and listening the roaring fork!
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

karen

Liked: Staff & service, amenities, property conditions & facilities
The grounds were very well maintained. The rooms were decorated in a rustic style, which I love. The carpet was pretty gross though and there was no blanket on the bed. There was a comforter but we felt it was not changed they the bet sheets were and we felt a little grossed out by giving to use that as our blanket. The curtains in the room needed repairing and the outdoor terrace could use a good sweep.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant, lodge-style room with a great view of the stream.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast had a good selection. Rooms were well care. The elevator and vending machines area needs some TLC
Stayed 2 nights in Apr 2026