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Best Western Plaza Inn

2.5 star property
Travelers splash in multiple pools at this Pigeon Forge retreat, then soak tired muscles in spa tubs after exploring nearby attractions

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Photo gallery for Best Western Plaza Inn

Exterior - Best Western Plaza Inn (Pigeon Forge)
Exterior - Best Western Plaza Inn (Pigeon Forge)
Lobby - Best Western Plaza Inn (Pigeon Forge)
Indoor pool, 2 outdoor pools, sun loungers - Best Western Plaza Inn (Pigeon Forge)
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Plaza Inn (Pigeon Forge)
Best Western Plaza Inn, near Dolly Parton's Stampede Dinner Attraction, offers a complimentary breakfast buffet. Guests can use the 24-hour business center or relax in two spa tubs and indoor/outdoor pools with sun loungers. Visitors love the welcoming staff and pool areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(262 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. Wilderness at the Smokies and Ober Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Douglas Lake. Dollywood's Splash Country and Dollywood are not to be missed. Spend some time exploring the area's activities, including golfing, skiing, and snowboarding. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • BH8WHW AJD63862, Pigeon Forge, TN, Tennessee, Dolly Parton's Dixie Stampede Dinner & Show. Image shot 2009. Exact date unknown.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • Patriot Park
    Patriot Park
    9 min walk - 0.5 miles
  • The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee
    Old Mill
    12 min walk - 0.7 miles
  • LeConte Center At Pigeon Forge
    LeConte Center at Pigeon Forge
    4 min drive - 1.6 miles
  • Gatlinburg Municipal Golf Course
    14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Old Mill Restaurant
    16 min walk
  • Cookout
    9 min walk
  • McDonald's
    9 min walk
  • Reagan's Broken Egg Pancake House
    11 min walk
  • Texas Roadhouse
    4 min walk

About this property

Best Western Plaza Inn

Hotel near Dolly Parton's Stampede Dinner Attraction
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour business center at Best Western Plaza Inn. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, along with sun loungers
  • Free self parking
  • A front-desk safe, a vending machine, and an elevator
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews say great things about the pool, helpful staff, and location
Room features
All 201 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

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8.8 out of 10, Excellent, 2,764 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction and 2.2 mi (3.6 km) from Island at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mi (2 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1385 out of 2272 reviews
Rating 8 - Good. 582 out of 2272 reviews
Rating 6 - Okay. 205 out of 2272 reviews
Rating 4 - Poor. 61 out of 2272 reviews
Rating 2 - Terrible. 39 out of 2272 reviews

Reviews

Verified

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Ample parking. Good breakfast.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds. Close to attractions.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very large and beds were comfortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Staff was very friendly. Room was really nice. The only negative I have is that the bed was hard.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay period. Clean room,decent breakfast,and location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff was great!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. We did not use the pools, but it was nice that early March even the outside pool was available and being used as it was heated. The breakfast was okay. No issues during our stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay. Clean rooms, daily housekeeping, and great, friendly staff. Quiet place to stay. Already making plans for another trip back to Pigeon Forge and Gatlinburg and this is the place to stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and location was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and had a large walk in shower. Beds were comfortable. Staff was friendly and helpful. Didn't really use any amenities on this trip. Price was great. Would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Super clean and nice staff, great breakfast as well!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean! Front staff was very nice and the hot breakfast had many different options for everyone in our family. We will return when in the area.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, great price
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

PETE

Liked: Cleanliness, staff & service, amenities
Clean room and the food for breakfast was great with different food offers.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very quick check-in and check-out, friendly and professional staff, room was nice and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Barshika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Very spacious. I enjoyed the fireplace. The breakfast lines were too long.. definitely frustrating. But overall. I would definitely stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Over the Top. A+ Customer Service. Hotel extremely clean, breakfast A+ perfect location This will be my Spot all the time that I have to visit Gallingburg.
Stayed 1 night in Feb 2026
Verified

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great friendly staff, nice pools both indoor and outdoor, clean rooms, still provide the individual soap and shampoo, typical breakfast buffet with nice outdoor seating options, centrally located to everything. Cons: Room access is from outside if that bothers you. Kind of spread out facility if you have trouble walking. Would stay here again for the price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and comfortable beds Will stay here again!!!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff were courteous and breakfast was very good. However, the black out drape was broken. Highly recommend Best Western.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Staff was friendly. The property was very clean and well maintained. The free breakfast was very good and the maid service was exceptional. I would stay there again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Crystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay!! The room was incredible! Very clean. The pool was wonderful! The breakfast was delicious! All staff was really friendly. We will definitely recommend this location and hope to come back someday.
Stayed 1 night in Jan 2026