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Best Western Plaza Inn

2.5 star property
Travelers splash in multiple pools at this Pigeon Forge retreat, then soak tired muscles in spa tubs after exploring nearby attractions

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Photo gallery for Best Western Plaza Inn

Exterior - Best Western Plaza Inn (Pigeon Forge)
Lobby - Best Western Plaza Inn (Pigeon Forge)
Exterior - Best Western Plaza Inn (Pigeon Forge)
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Plaza Inn (Pigeon Forge)
Indoor pool, 2 outdoor pools, sun loungers - Best Western Plaza Inn (Pigeon Forge)
Best Western Plaza Inn, near Dolly Parton's Stampede Dinner Attraction, offers a complimentary breakfast buffet. Guests can use the 24-hour business center or relax in two spa tubs and indoor/outdoor pools with sun loungers. Visitors love the welcoming staff and pool areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(277 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a dining table, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. The area's natural beauty can be seen at Great Smoky Mountains National Park and Douglas Lake, while Dollywood's Splash Country and Titanic Museum are popular area attractions. Dollywood and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including snowboarding, golfing, and skiing. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • BH8WHW AJD63862, Pigeon Forge, TN, Tennessee, Dolly Parton's Dixie Stampede Dinner & Show. Image shot 2009. Exact date unknown.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • Patriot Park
    Patriot Park
    9 min walk - 0.5 miles
  • The Pigeon Forge Mill, commonly called the Old Mill, is a historic gristmill in the U.S. city of Pigeon Forge, Tennessee
    Old Mill
    12 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge
    LeConte Center at Pigeon Forge
    4 min drive - 1.6 miles
  • Gatlinburg Municipal Golf Course
    14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Cookout
    9 min walk
  • Old Mill Restaurant
    16 min walk
  • McDonald's
    9 min walk
  • Golden Corral
    8 min walk
  • JT Hannah's Kitchen
    3 min drive

About this property

Best Western Plaza Inn

Hotel near Dolly Parton's Stampede Dinner Attraction
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour business center at Best Western Plaza Inn. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, along with sun loungers
  • Free self parking
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • An elevator and smoke-free premises
  • Guest reviews say great things about the pool, helpful staff, and location
Room features
All 201 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

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Exterior
Quality Inn And Suites Dollywood
Pigeon Forge
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  • Hot tub
  • Breakfast included
  • Kids pool
8.4 out of 10, Very Good, 1,530 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction, and within 3 mi (5 km) of Island at Pigeon Forge and LeConte Center at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mi (2 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1481 out of 2417 reviews
Rating 8 - Good. 613 out of 2417 reviews
Rating 6 - Okay. 215 out of 2417 reviews
Rating 4 - Poor. 63 out of 2417 reviews
Rating 2 - Terrible. 45 out of 2417 reviews

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, loved the outdoor and indoor pool and hot tubs.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, smelled clean, was clean, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness
The room size and cleanliness was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't make it to breakfast but the room was clean d and pools were very nice. Will definitely be staying again.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool was great. Nice location. Breakfast is alright ! Would recommend to stay a few days.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room multiple pools good family place, breakfast was good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, beds were comfortable , the room seems to have been updated as much as possible since is an older hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and I a good location for us. Our room was clean and fresh smelling and I really liked the special touches the room attendant put on it.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good breakfast clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Hotel layout was well explained at check in and great to have multiple pools.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and area was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristen

Room was amazing comfy and quite
Stayed 1 night in Mar 2026
Verified

8/10 Good

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice pools
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was really nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental Breakfast was good! Pools had adequate seating and clean towels for swimming. A very clean place to stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The shower was the best I have ever had! The location was amazing. The amenities were wonderful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good ! The staff was nice and beds were comfy . Floors were not the cleanest and it had a slight smell, but all in all I would stay here again. It was perfect for Rod Run.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies were amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lots of space. Cleaning crew are fast and friendly. Nice walking distance to restaurants and clean rooms. Would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed here for a weekend getaway. The staff were very nice and friendly. Rooms were perfect and clean for what we needed for a quick getaway. Breakfast was great and a nice big dining hall. Close to all the attractions with short driving distances. Definitely would come back again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Ample parking. Good breakfast.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds. Close to attractions.
Stayed 2 nights in Feb 2026