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Best Western Plaza Inn

Property class: 2.5

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Photo gallery for Best Western Plaza Inn

A modern hotel with a stone facade, large glass windows, and a covered entrance. - Best Western Plaza Inn (Pigeon Forge)
An indoor swimming pool with stone steps and lounge chairs. - Best Western Plaza Inn (Pigeon Forge)
A spacious living room with a stone fireplace, a modern staircase, a large bed, and a view of the outside through a window. - Best Western Plaza Inn (Pigeon Forge)
A living room with a stone fireplace, a spiral staircase, and a flat-screen TV mounted on the wall. - Best Western Plaza Inn (Pigeon Forge)
A covered porch with a stone facade, large windows, and a lawn with white flowers. - Best Western Plaza Inn (Pigeon Forge)
Located close to Dolly Parton's Stampede Dinner Attraction and Old Mill, Best Western Plaza Inn provides a free breakfast buffet, laundry facilities, and a 24-hour business center. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a television, a microwave, a refrigerator, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a mirror, and a kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(338 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Room

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, a fireplace, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(65 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a desk, a chair, a fireplace, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A spacious living room with a stone fireplace, a modern staircase, a large bed, and a view of the outside through a window.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on a brick wall, a fireplace, and a wooden coffee table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A balcony with a view of a parking lot, a chair, and a wall-mounted light fixture.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a brown armchair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

A compact hotel room with a kitchenette, a bed, a sofa, a small table, and a nightstand with lamps.

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a window with a view, and a lamp on each side.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a bathroom with a bathtub, a fireplace, and a view of the outdoors.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. Ober Mountain and Wilderness at the Smokies are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Dollywood's Splash Country and Dollywood are not to be missed. Spend some time exploring the area's activities, including skiing, golfing, and snowboarding. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • A two-story building with a sign reading "Dixie Stampede." It has a white facade, multiple windows, and a balcony with flower boxes.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • A sign for Patriot Park in the City of Pigeon Forge.
    Patriot Park
    9 min walk - 0.5 miles
  • A wooden mill with a large water wheel, surrounded by lush greenery and a small waterfall.
    Old Mill
    14 min walk - 0.8 miles
  • Toy Box Mini Golf
    1 min walk - 0.1 miles
  • Gatlinburg Municipal Golf Course
    15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Cookout
    9 min walk
  • Old Mill Restaurant
    16 min walk
  • McDonald's
    10 min walk
  • Fins Bar And Chill
    19 min walk
  • Texas Roadhouse
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Toy Box Mini Golf and Dolly Parton's Stampede Dinner Attraction. LeConte Center at Pigeon Forge and Island at Pigeon Forge are also within 3 mi (5 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1823 out of 2946 reviews
Rating 8 - Good. 716 out of 2946 reviews
Rating 6 - Okay. 276 out of 2946 reviews
Rating 4 - Poor. 74 out of 2946 reviews
Rating 2 - Terrible. 57 out of 2946 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location good breakfast clean room
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub, the breakfast was very good
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay at this location again!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean…we enjoyed the hot tub and breakfast was very good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property, and the staff upfront made it even better.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed the clean rooms, comfortable beds
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, staff was friendly and accommodations were great.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and the rooms were so clean!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast. We loved the pool options! Would definitely stay here again!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the check-in was easy. The breakfast is one of the best. This was my 4th time staying here.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and close to activities and restaurants.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been visiting Pigeon Forge for many years and this is the best place we've ever stayed! Great location, clean, comfortable beds, spacious room and great pools! We'll definitely return here from now on!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was nice. Good location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and easy to access.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all activities.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Breakfast
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean , reasonably priced and a good breakfast. I would stay again
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room, insanely comfy beds. Felt clean, safe, and able to rest for another day at Dollywood! Great location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay there with our granddaughter and the people at this location were very courteous with our stay. Even added an extra day to get more time in and they accommodated it.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the bed was comfortable.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. For the price, you get a good room and breakfast that serves it's purpose.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Basic but clean and perfect for trip to Dollywood. Good breakfast too
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast, friendly staff. Property is well maintained!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean & well cared for. Great full hot breakfast, well stocked until closing time each morning, plenty of seating indoor & outdoor. Great mattresses & good towels.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay at Best Western Plus Inn in Pigeon Forge again! The hotel was spotless clean, the amenities were fantastic, the location was unbeatable for the price we paid for our lovely stay! If I could rate this place with 100 stars, I would do it! Thank you Best Western for your wonderful hospitality!
Stayed 3 nights in Oct 2026