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Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction

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Photo gallery for Best Western Plaza Inn

Indoor pool, 2 outdoor pools, sun loungers
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LED TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, River View

Standard Room, 1 King Bed, Jetted Tub, River View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LED TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.1 miles
  • Old Mill - 13 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.5 miles
  • Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬2 min drive

About this property

Best Western Plaza Inn

Hotel near Dolly Parton's Stampede Dinner Attraction
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour business center at Best Western Plaza Inn. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Free self parking
  • An elevator, smoke-free premises, and a front-desk safe
  • A 24-hour front desk and a vending machine
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 201 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plaza Inn?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction, and within 3 mi (5 km) of Island at Pigeon Forge and LeConte Center at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mi (2 km).

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Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1003 out of 1676 reviews
Rating 8 - Good. 452 out of 1676 reviews
Rating 6 - Okay. 151 out of 1676 reviews
Rating 4 - Poor. 42 out of 1676 reviews
Rating 2 - Terrible. 28 out of 1676 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenda

Great stay
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great place for the price. Very good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here!
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, plenty of parking for the property, and very spacious room.
Stayed 1 night in May 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice place
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed at. The shower was clean and very large, the beds were very clean and comfy, the hot breakfast was delicious with plenty of options.
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Clean with friendly staff & nice.pools & hot tubs!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melford L.

Liked: Cleanliness, amenities
Very clean room,reasonably priced, friendly staff, great breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, pool was nice, breakfast could use some improvement.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Amenities
Great location!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The location was good. Easy to get in and out. Wasn’t far from Dollywood and was located on the main road so everything was a short drive
Stayed 1 night in Jun 2025

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Nice large rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice hotel
Stayed 4 nights in Apr 2025

8/10 Good

Rossanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice and big room. Very convenient to shopping and dining
Stayed 1 night in May 2025

10/10 Excellent

Brittney

Liked: Staff & service, property conditions & facilities
Everything was clean, and the process was easy as could be. Complimentary breakfast was awesome, as well. Will definitely stay here againZ
Stayed 1 night in May 2025

10/10 Excellent

Desarae

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this property! Pools are super nice!! Rooms were clean! Will be back!!
Stayed 1 night in May 2025

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most fun there.
Stayed 5 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Was pleased with the room. The breakfast area and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, safe and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cherillynn

Liked: Cleanliness, amenities, property conditions & facilities
It was cheaper and made my vacation a lot smoother
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient place.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
We had a king bed, walk in shower and Mountain View’s, our room was HUGE! The pool area was very nice. We would definitely stay here if we ever pass through the area again.
Stayed 1 night in May 2025

6/10 Okay

Tabitha

Liked: Cleanliness, amenities
Loved the hotel setting staff was amazing, parking lot however was over crowded and not enough parking especially with buses there.
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with good pool and great breakfast. Staff is wonderful!
Stayed 3 nights in Apr 2025