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Best Western Plaza Inn

Property class: 2.5

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Photo gallery for Best Western Plaza Inn

A modern hotel with a stone facade, large glass windows, and a covered entrance. - Best Western Plaza Inn (Pigeon Forge)
A living room with a stone fireplace, a spiral staircase, and a flat-screen TV mounted on the wall. - Best Western Plaza Inn (Pigeon Forge)
An indoor swimming pool with stone steps and lounge chairs. - Best Western Plaza Inn (Pigeon Forge)
A covered porch with a stone facade, large windows, and a lawn with white flowers. - Best Western Plaza Inn (Pigeon Forge)
A spacious living room with a stone fireplace, a modern staircase, a large bed, and a view of the outside through a window. - Best Western Plaza Inn (Pigeon Forge)
Located close to Dolly Parton's Stampede Dinner Attraction, Best Western Plaza Inn provides a free breakfast buffet, laundry facilities, and a 24-hour business center. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a television, a microwave, a refrigerator, a desk, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a mirror, and a kitchenette.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(322 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, WiFi (free)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, a fireplace, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a desk, a chair, a fireplace, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A spacious living room with a stone fireplace, a modern staircase, a large bed, and a view of the outside through a window.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a wooden headboard, a flat-screen TV mounted on a brick wall, a fireplace, and a wooden coffee table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A balcony with a view of a parking lot, a chair, and a wall-mounted light fixture.

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a brown armchair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

A compact hotel room with a kitchenette, a bed, a sofa, a small table, and a nightstand with lamps.

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a window with a view, and a lamp on each side.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A bathroom with a granite countertop sink, a mirror, a towel rack, and a toilet.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a bathroom with a bathtub, a fireplace, and a view of the outdoors.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a window, a door, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Pigeon Forge is home to Best Western Plaza Inn. Wilderness at the Smokies and Ober Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Dollywood's Splash Country and Dollywood are not to be missed. Spend some time exploring the area's activities, including skiing, golfing, and snowboarding. Visit our Pigeon Forge travel guide
Map
3755 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • A two-story building with a sign reading "Dixie Stampede." It has a white facade, multiple windows, and a balcony with flower boxes.
    Dolly Parton's Stampede Dinner Attraction
    3 min walk - 0.2 miles
  • A sign for Patriot Park in the City of Pigeon Forge.
    Patriot Park
    9 min walk - 0.5 miles
  • A historic water wheel and mill buildings by a river.
    Old Mill
    14 min walk - 0.8 miles
  • Gatlinburg Municipal Golf Course
    15 min walk - 0.8 miles
  • Xtreme Racing Center
    3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    56 min drive

Restaurants

  • Cookout
    9 min walk
  • Old Mill Restaurant
    16 min walk
  • McDonald's
    10 min walk
  • Old Forge Distillery Moonshine
    16 min walk
  • Golden Corral
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Check-out is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction, and within 3 mi (5 km) of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mi (2 km).

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Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1738 out of 2797 reviews
Rating 8 - Good. 691 out of 2797 reviews
Rating 6 - Okay. 253 out of 2797 reviews
Rating 4 - Poor. 64 out of 2797 reviews
Rating 2 - Terrible. 51 out of 2797 reviews

Reviews

Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and breakfast is always good and it is in a great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was excellent and the rooms were clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here its always nice and the staff is always helpful and kind
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and cleaned the staff was helpful when breakfast was good as well it was a great location to everything we did
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in process, room very nice and clean, grounds were well maintained, breakfast and staff were great! We will plan another stay here!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice pools
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room-great location near Dollywood which was an our destination-breakfast offered was good. Price was great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room and great amenities. Pools are well kept. Plenty of parking.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the location is excellent. Dolly’s Stampede is a block away.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick weekend away for couples or families. Room was awesome. Love that the pools stay open late! Definitely will stay again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Good location. Well run.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great breakfast. Friendly staff.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Tetty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room , nice quick breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean Staff was friendly and location is perfectly located near several businesses and restaurants very convenient
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Pools were very nice. Kids really enjoyed the indoor pool.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, good breakfast! Always on our list when checking to come back to pigeon forge.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kennya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and wonderfully kind, the breakfast was amazing. Pools were amazing for our kids outdoor and indoor. I highly recommend this beautiful place
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in by staff, explained where everything was and gave us map to show same. Lots of parking available, room was quiet and beds comfy. Breakfast room gets busy early and queues get long, especially waiting to make waffles. Pool areas looked ok, though didn’t use them.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a tad small, but we were only there to sleep so wasn’t an issue. The breakfast was standard hot food hotel breakfast. The three pools were great, if one was too full we just switched to another. The bus station is literally less than a mile down the road and there’s a bus stop right in front of the hotel. Staff was exceptionally friendly and helpful.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Patrick

Liked: Cleanliness
The breakfast room was well laid out and the selection was kept up and fresh
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and all of the staff were friendly and helpful when asked questions. We enjoyed the breakfast each morning too.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, good loation, staff friendly, lopts of choices for breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and everything was great. Cannot wait to come back next June. Perfect location to everything.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three pools was a kids’ dream. All three were well maintained. Our room was spacious and clean, with comfortable beds. The view of the mountains was a nice bonus. Breakfast was also good- lots of choices; well staffed.
Stayed 1 night in Jul 2026