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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio - The Greystone Lodge on the River (Gatlinburg)
Exterior - The Greystone Lodge on the River (Gatlinburg)
Seasonal outdoor pool - The Greystone Lodge on the River (Gatlinburg)
Lobby - The Greystone Lodge on the River (Gatlinburg)
Lobby sitting area - The Greystone Lodge on the River (Gatlinburg)
Ripley's Aquarium of the Smokies and Anakeesta are located near The Greystone Lodge on the River, which provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi

Executive Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout drapes, iron/ironing board, free WiFi

Executive Quadruple Room

9.4 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Downtown Gatlinburg, a neighborhood in Gatlinburg, is home to The Greystone Lodge on the River. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Gatlinburg travel guide
Map
559 Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    2 min walk - 0.1 miles
  • A log cabin in the woods. The Noah Bud Ogle Place was a homestead located in the Great Smoky Mountains Park near Gatlinburg, Tennessee., Shutterstock ID 175219004, Purchase Order: SP-1891 Wave 0, Clie
    Historic Ogle Log Cabin
    3 min walk - 0.2 miles
  • Tree Bridge
    Anakeesta
    3 min walk - 0.2 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    9 min walk - 0.5 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS)
    73 min drive

Restaurants

  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    7 min walk
  • Tennessee Cider Company
    3 min walk
  • Pancake Pantry
    4 min walk
  • Ole Red
    4 min walk

About this property

The Greystone Lodge on the River

Hotel near Ripley's Aquarium of the Smokies
Near Anakeesta and Gatlinburg SkyPark, The Greystone Lodge on the River provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with a waterslide
  • Free self parking
  • A vending machine, smoke-free premises, and meeting rooms
  • A 24-hour front desk
Room features
All 241 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Blackout drapes/curtains and guidebooks
  • TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April 15 to October 15
Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Does The Greystone Lodge on the River have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM–11:00 PM.

Is The Greystone Lodge on the River pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Greystone Lodge on the River?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Greystone Lodge on the River?

Check-out is at 11:00 AM.

Where is The Greystone Lodge on the River located?

Located in Downtown Gatlinburg, this hotel is steps from Traffic Light #5, Ripley's Aquarium of the Smokies, and Anakeesta. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

The Greystone Lodge on the River Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 174 out of 253 reviews
Rating 8 - Good. 57 out of 253 reviews
Rating 6 - Okay. 15 out of 253 reviews
Rating 4 - Poor. 6 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect for our visit
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the hotel has a good location too.
Stayed 1 night in Apr 2026
Verified

8/10 Good

saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and decent rooms. Breakfast can take some improvement though with a larger room space given the number of rooms they have on the property
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Xinping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with the ideal location close to all major sights. We had a wonderful stay. The breakfast is limited.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is perfect. The rooms were spacious, parking was Easy and plentiful, staff was Friendly and Welcoming. Just a Great place to stay!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was simple but sufficient. Parking is good, clean room and friendly staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better. Room was clean and the staff and parking were great
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Gatlinburg! Room was dated but clean enough. Staff was very friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice being within walking distance of the attractions. The rooms were clean and the staff was friendly. I will stay here again
View from the room
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. In nice location easy walk to most everything. Would stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people at check in and checkout. Great location to town. Loved the proximity to the river! Rooms are slightly out of date; but still a great place. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Prasanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The hotel provides a great breakfast each morning, free parking, and nice pools for relaxing. The location is unbeatable — it’s within walking distance to all the main attractions, literally just a few steps from Anakeesta and Ripley’s Aquarium. The bus stop is also right in front of the hotel, which made getting around super convenient. Highly recommend for anyone visiting the area!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a perfect location. We were with in walking distance of anywhere we went.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Terry

Liked: Cleanliness
Staff was great. Breakfast was so, so, but free! Close to the main drag.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff, clean, and safe. Highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sadie

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, great shower water pressure, very clean, and right by all the attractions. Will be staying again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with a great location across from the aquarium and Anakeesta. Our room was very spacious with a nice balcony. There was breakfast in the hotel which is great if you are willing to miss out on tasty breakfast options on the strip. Overall pleased and would definitely stay again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast selection was better than other hotels. Parking sucked.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Syed Raza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple breakfast. I recommend improving breakfast menu otherwise its a good place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was decent for not having a kitchen. Room were clean. Staff was knowledgeable and friendly. The location was EXCELLENT. He. If/when we return we will again stay at the Greystone Lodge
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Loved the location & the staff was awesome!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great for being continental!!!! I had biscuits and gravy which were amazing!!! Parking was easy as pie. The views off the balcony were awesome I watched the sun come up and the ducks play in the creek. Very happy with our stay and will stay again and recommend Greystone to others!!!!
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good. The staff was nice and attentive. There were not that many breakfast food options.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold air, hot shower, fluffy towels, comfortable bed and I loved watching the ducks, geese with their babies, squirrels, chipmunks and even a beaver in the river. Would definitely recommend no problems with our 4 day stay.
Beaver
Geese
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy beds, friendly customer service, good breakfast
Stayed 2 nights in Dec 2025