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The Greystone Lodge on the River

2.5 star property

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Terrace/patio - The Greystone Lodge on the River (Gatlinburg)
Lobby - The Greystone Lodge on the River (Gatlinburg)
Seasonal outdoor pool - The Greystone Lodge on the River (Gatlinburg)
Lobby sitting area - The Greystone Lodge on the River (Gatlinburg)
Exterior - The Greystone Lodge on the River (Gatlinburg)
Ripley's Aquarium of the Smokies and Anakeesta are located near The Greystone Lodge on the River, which provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout drapes, iron/ironing board, free WiFi

Executive Quadruple Room

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Downtown Gatlinburg, a neighborhood in Gatlinburg, is home to The Greystone Lodge on the River. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Gatlinburg travel guide
Map
559 Parkway, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg
    Ripley's Aquarium of the Smokies
    2 min walk - 0.1 miles
  • Tree Bridge
    Anakeesta
    3 min walk - 0.2 miles
  • Gatlinburg Sky Lift which includes mountains and fall colors
    Gatlinburg SkyPark
    9 min walk - 0.5 miles
  • Gatlinburg Space Needle showing a park and a small town or village
    Gatlinburg Space Needle
    9 min walk - 0.5 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS)
    73 min drive

Restaurants

  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    7 min walk
  • Tennessee Cider Company
    3 min walk
  • Subway
    3 min walk
  • Ole Red
    4 min walk

About this property

The Greystone Lodge on the River

Hotel near Ripley's Aquarium of the Smokies
Near Anakeesta and Gatlinburg SkyPark, The Greystone Lodge on the River provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with a waterslide
  • Free self parking
  • A vending machine, meeting rooms, and a 24-hour front desk
  • Smoke-free premises
Room features
All 241 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Blackout drapes/curtains and guidebooks
  • TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April 15 to October 15
Pool access available from 11:00 AM to 11:00 PM

Frequently asked questions

Does The Greystone Lodge on the River have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 11:00 AM–11:00 PM.

Is The Greystone Lodge on the River pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Greystone Lodge on the River?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Greystone Lodge on the River?

Check-out is at 11:00 AM.

Where is The Greystone Lodge on the River located?

Located in Downtown Gatlinburg, this hotel is steps from Traffic Light #5, Ripley's Aquarium of the Smokies, and Anakeesta. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

The Greystone Lodge on the River Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 124 out of 180 reviews
Rating 8 - Good. 40 out of 180 reviews
Rating 6 - Okay. 9 out of 180 reviews
Rating 4 - Poor. 6 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

Reviews

Verified

10/10 Excellent

sadie

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, great shower water pressure, very clean, and right by all the attractions. Will be staying again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Syed Raza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple breakfast. I recommend improving breakfast menu otherwise its a good place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Loved the location & the staff was awesome!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy beds, friendly customer service, good breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great view of the creek out your balcony, staff was great, breakfast was hot and good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. Everything was clean and organized. We loved it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always clean and staff is very friendly. Love staying here and the location to walk to everything is awesome.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options, people were enjoying the food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful. The rooms are clean and good sized. We always enjoy our stay here.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, close to everything!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Our room and parking was great. Will definetely stay again. Staff was friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
The room was spotless and we had a balcony of the river! And the staff is friendly! The breakfast is great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Easy Check In , Clean Rooms
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, everything was as expected. Drain in bathtub was broken so my toddler couldn’t take a real bath, but that wasn’t a huge deal, just had to shower. Check in staff was okay, check out staff was very friendly. The location is EXCELLENT! Walked to everything.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities
Super Clean and Friendly Staff. We will be staying here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, we were able to check in before the expected time
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and everything is close you can walk everywhere
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and as advertised. Lodge was close to main attractions and walking distance to everything! Breakfast buffet was also nice!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Room was spotless and the view from the river was the best
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Redescal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Staff very friendly. Breakfast was good and plenty. Parking very easy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was fresh. The parking was easy.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Loved the covered parking for our building.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a great view of the river. The breakfast was good, only wish that a meat was offered. We were very pleased with our stay.
Stayed 3 nights in Nov 2025