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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, a quick walk to Hillbilly Golf

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
401 Hemlock Street, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles
  • Anakeesta - 11 min walk - 0.6 miles
  • SkyPark - 18 min walk - 1.0 mile
  • Gatlinburg Convention Center - 20 min walk - 1.1 miles
  • Wild Bear Falls Indoor Water Park - 2 min drive - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Located close to Hillbilly Golf and Ripley's Davy Crockett Mini Golf, Quality Inn & Suites provides free continental breakfast, a terrace, and laundry facilities. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A computer station, a 24-hour front desk, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 31 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in a national park, this hotel is within a 10-minute walk of Hillbilly Golf, Ripley's Davy Crockett Mini Golf, and Herbert Holt Park. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 2 mi (3 km).

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Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 109 out of 1004 reviews
Rating 2 - Terrible. 88 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Fonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was clean
Stayed 1 night in May 2025

10/10 Excellent

Lillian

We had a great stay here. It was very clean and staff was nice. Overall good experience
Stayed 5 nights in May 2025

10/10 Excellent

Yessar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family to live
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff!
Stayed 1 night in May 2025

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean rooms
Stayed 2 nights in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
We love this area of Gatlinburg and have stayed here many times. Everything is within walking distance of the property. The staff is friendly and helpful. There are bears in the area and one guest had paw prints on the door of his truck.
Stayed 1 night in May 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great location! Just bang on the river and local attractions
Stayed 1 night in Apr 2025

8/10 Good

Leonel

Disliked: Property conditions & facilities
Too old the properties
Stayed 1 night in Jun 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complain is the AC, not cold enough.
Stayed 4 nights in May 2025

10/10 Excellent

Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Sai Paresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amongst the forest. Good view and close to the town. Can take a shuttle right outside the hotel so don’t need to walk or pay for parking in the town. Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

James

Average
Stayed 1 night in May 2025

6/10 Okay

Marcia

Disliked: Property conditions & facilities
Great price . The room had been updated and I was impressed how quiet it was even though the hotel looked full. The common areas need to be updated. I would stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Luis Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 3 nights in Apr 2025

4/10 Poor

KATHERINE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The paint on the ceiling was chipping as was some of the paint in the bathroom. The patio furniture had holes in the chairs.
Stayed 3 nights in May 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fireplace and balcony. Great for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Accomodating
Stayed 2 nights in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite with fireplace and jacuzzi is a great room for the price
Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king suite was very comfy and clean
Stayed 3 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded but convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot if you want to be able to walk to the Main Street of Gaitlinburg and not have to pay $20 for parking. The hotel sits at one end where all the main stores and restaurants are at, and it’s about a mile to walk to the other end. Very easy. You’re also super close to the national park so you get the best of both.
Stayed 4 nights in Apr 2025