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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Exterior
1 bedroom, blackout drapes, iron/ironing board, free WiFi
1 bedroom, blackout drapes, iron/ironing board, free WiFi
1 bedroom, blackout drapes, iron/ironing board, free WiFi
Indoor pool
MainStay Suites Gatlinburg Downtown offers an indoor pool and cozy firepit for relaxation after a day of adventures. Guests enjoy convenient laundry facilities, in-room WiFi, and a business center. The lobby serves coffee and tea, and the staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Kitchen
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 1.3 miles
  • Anakeesta - 3 min drive - 1.3 miles
  • Wild Bear Falls Indoor Water Park - 4 min drive - 1.7 miles
  • SkyPark - 5 min drive - 1.7 miles
  • Gatlinburg Convention Center - 5 min drive - 1.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Pancake Pantry - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Kilwin's - ‬4 min drive
  • ‪No Way Jose's Cantina - ‬4 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Anakeesta
A grocery/convenience store, a firepit, and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and coffee/tea in the lobby
  • A computer station, a TV in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Gatlinburg Downtown Area?

Self parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is within 2 mi (3 km) of Roaring Fork, Ripley's Aquarium of the Smokies, and Anakeesta. Great Smoky Mountains National Park is 2.3 mi (3.7 km) away.

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 356 reviews
Rating 8 - Good. 65 out of 356 reviews
Rating 6 - Okay. 18 out of 356 reviews
Rating 4 - Poor. 7 out of 356 reviews
Rating 2 - Terrible. 19 out of 356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zinkal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Pabitra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget & family friendly. Clean rooms and friendly staff. Close to downtown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, location, spacious for family of 4, breakfast
Stayed 1 night in Jul 2025

8/10 Good

serafin

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place
Stayed 3 nights in Aug 2025

10/10 Excellent

Markie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and check in was speedy.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Beds were comfy, hotel was clean and in a safe area. We got to see a black bear roaming. Definitely would stay here again. Only thing I didn’t like was the parking lot fills up fast.
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean very spacious in the lobby area and the room also , excellent condition and location ,the staff are very helpful,will love to visit again soon
Stayed 3 nights in Jul 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly . Nice quiet area and close to attractions. The roads and drive to the hotel is good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lachi

Liked: Staff & service
Great place to stay with family
Stayed 1 night in Apr 2025

8/10 Good

Joonsoo

Liked: Staff & service, amenities, property conditions & facilities
Quiet and safe. Had no issue during the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay..30 min walk distance to Gatlinburg downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was great beds as comfy. Area was quiet
Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Staff was nice. Breakfast was included and pretty good. Easy parking
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. The staff was knowledgeable and very friendly. We were about 5 miles from all the attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Remonie

Liked: Amenities
Really enjoyed Mainstay staff’s performance was great My suite room was the best save money had stove refrigerator and microwave and free breakfast I will definitely stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

NEMESIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so friendly.... there was a tram stop to the left of the hotel... it was nice not having to drive back and forth
Stayed 6 nights in Jun 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
This location was clean and well-maintained. Breakfast was delicious with plenty of options for the family. Best of all for us the room was clean and comfortable with ample space
Stayed 1 night in Aug 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were all very helpful to a first time visitor. Highly recommend staying here.
Stayed 3 nights in Jun 2025

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gatlinburg. A 3 min drive. Staff was super friendly. Room was clean and breakfast was good. Literally no complaints. Would recommend and stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Check in was simple. Staff was friendly. Rooms were CLEAN!
Stayed 5 nights in Jul 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, well maintained, comfortable
Stayed 3 nights in Aug 2025

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