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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

1 bedroom, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Full-size fridge, microwave, dishwasher, coffee/tea maker
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 1.3 miles
  • Anakeesta - 3 min drive - 1.3 miles
  • Wild Bear Falls Indoor Water Park - 4 min drive - 1.7 miles
  • SkyPark - 5 min drive - 1.7 miles
  • Gatlinburg Convention Center - 5 min drive - 1.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies
A grocery/convenience store, a firepit, and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a computer station, and outdoor furniture
  • A 24-hour front desk, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Gatlinburg Downtown Area?

Self parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is 1.2 mi (1.9 km) from Roaring Fork and within 3 mi (5 km) of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Historic Ogle Log Cabin and Traffic Light #3 are also within 2 mi (3 km).

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 257 reviews
Rating 8 - Good. 46 out of 257 reviews
Rating 6 - Okay. 13 out of 257 reviews
Rating 4 - Poor. 5 out of 257 reviews
Rating 2 - Terrible. 16 out of 257 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great place to stay with family
Stayed 1 night in Apr 2025

10/10

Staff very friendly. Rooms extremely clean.
Stayed 2 nights in Jun 2025

10/10

Beautiful hotel accommodations. Clean, quiet. Friendly staff. Nice breakfast
Stayed 2 nights in May 2025

10/10

Very comfortable room. Staff was extremely nice and helpful. Great location and price.
Stayed 2 nights in May 2025

10/10

Enjoyable stay!
Stayed 2 nights in Apr 2025

10/10

Good place to stay.
Stayed 3 nights in Mar 2025

10/10

From the wonderful front desk staff, the cleanliness and spacious rooms, and most of all the nice indoor pool. One of the best hotels Me and my family have ever stayed in, and are already planning our next trip at this hotel right now.
Stayed 4 nights in May 2025

10/10

Nice and clean
Stayed 1 night in May 2025

10/10

Cleanliness and courtesy of staff. Breakfast was great, especially included in motel price
Stayed 2 nights in May 2025

10/10

The staff was great!
Stayed 2 nights in Mar 2025

10/10

Great property! Just a bit from downtown but you can walk to anything. Clean, staff friendly, comfy pillows (a must!) bed was comfortable, too. Would definitely stay again.
Stayed 1 night in May 2025

8/10

Very clean. It was very busy because we were there on a holiday weekend, so
Stayed 1 night in May 2025

10/10

Outstanding clean great breafest. Pool but no hot tub. Water in pool was cold
Stayed 2 nights in May 2025

10/10

Beautiful property. Impeccably clean. We stayed 2 nights. Every staff member we dealt with was super nice and helpful. Price was great.
Stayed 2 nights in Apr 2025

10/10

Family stay with 3 kids under
Stayed 5 nights in Mar 2025

10/10

New clean place. Friendly and helpful staff. Good breakfast
Stayed 2 nights in Apr 2025

10/10

Beautiful and clean facility for my family of five
Stayed 2 nights in Mar 2025

8/10

It was very good for the price I paid.
Stayed 3 nights in Mar 2025

10/10

The room was nice and clean, great location , will be back in the near future !
Stayed 2 nights in Feb 2025

10/10

We stayed in a 2 queen room with a kitchenette. The room was spacious and clean. The staff was wonderful. The only thing missing that would've been nice to have was a full length mirror.
Stayed 5 nights in Mar 2025

10/10

Awesome staff. Very Clean. A/C in the room could have been little cooler. We had it set on 60 and it still wasn't cold enough. One of the best places we have stayed at when we come to Tennessee. Thank yall and great team.
Stayed 3 nights in Apr 2025

10/10

Parking at night can be a challenge.
Stayed 2 nights in Apr 2025

10/10

The place was amazing, super clean with everything that you need, I will definitely come back!
Stayed 1 night in Dec 2024

8/10

When we first arrived the room we were given had not been clean. I went down to the front desk and was immediately given a new room.
Stayed 4 nights in Mar 2025

10/10

Clean room and nice facility
Stayed 2 nights in Feb 2025