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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Travelers can warm up by the firepit after exploring downtown Gatlinburg or enjoy a refreshing dip in the indoor pool at this practical retreat

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Photo gallery for MainStay Suites Gatlinburg Downtown Area

Exterior - MainStay Suites Gatlinburg Downtown Area (Gatlinburg)
1 bedroom, blackout drapes, iron/ironing board, free WiFi - MainStay Suites Gatlinburg Downtown Area (Gatlinburg)
1 bedroom, blackout drapes, iron/ironing board, free WiFi - MainStay Suites Gatlinburg Downtown Area (Gatlinburg)
Lobby - MainStay Suites Gatlinburg Downtown Area (Gatlinburg)
Indoor pool - MainStay Suites Gatlinburg Downtown Area (Gatlinburg)
MainStay Suites Gatlinburg Downtown offers an indoor pool and cozy firepit for relaxation after a day of adventures. Guests enjoy convenient laundry facilities, in-room WiFi, and a business center. The lobby serves coffee and tea, and the staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Gatlinburg, MainStay Suites Gatlinburg Downtown Area is near theme parks. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Gatlinburg travel guide
Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • A log cabin in the woods. The Noah Bud Ogle Place was a homestead located in the Great Smoky Mountains Park near Gatlinburg, Tennessee., Shutterstock ID 175219004, Purchase Order: SP-1891 Wave 0, Clie
    Historic Ogle Log Cabin
    2 min drive - 1.1 miles
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    3 min drive - 1.3 miles
  • Tree Bridge
    Anakeesta
    3 min drive - 1.3 miles
  • Gatlinburg Sky Lift which includes mountains and fall colors
    Gatlinburg SkyPark
    4 min drive - 1.9 miles
  • Cupids Chapel of Love
    2 min walk - 0.1 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Cliff Top Bar & Grill
    5 min drive
  • Ole Red
    3 min drive
  • Tennessee Cider Company
    4 min drive
  • Subway
    4 min drive
  • Pancake Pantry
    4 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies
A grocery/convenience store, a firepit, and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and outdoor furniture
  • An elevator, a computer station, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is steps from Cupids Chapel of Love, and within 3 mi (5 km) of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Roaring Fork and Historic Ogle Log Cabin are also within 2 mi (3 km).

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Reviews

MainStay Suites Gatlinburg Downtown Area Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 292 out of 426 reviews
Rating 8 - Good. 81 out of 426 reviews
Rating 6 - Okay. 23 out of 426 reviews
Rating 4 - Poor. 9 out of 426 reviews
Rating 2 - Terrible. 21 out of 426 reviews

Reviews

10/10 Excellent

Kerryann

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was super nice and friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tonda

Liked: Cleanliness, amenities, property conditions & facilities
The people there are very nice. The rooms are big and clean. We would definetly stay there again!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Aftin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & comfy beds, liked how there was a kitchenette in the room, staff was friendly, good complimentary breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check-in, great amenities
Stayed 1 night in Sep 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, it was a good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Zinkal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities
The room was a nice size with a lot of storage space
Stayed 2 nights in Oct 2025

10/10 Excellent

Lachi

Liked: Staff & service
Great place to stay with family
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a WONDERFUL stay at this hotel - Very clean, staff are very welcoming, room is spacious, and reasonably priced because breakfast is included. I would love to go back.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Amenities
Enjoyed kitchen area in room. Made for ease of stay. Continental breakfast offerings were good. Fantastic Bavarian waffles self-made, on site.
Stayed 2 nights in Sep 2025

10/10 Excellent

NEMESIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Veronica Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was warm and professional, and our room was spotless. Parking and all the additional amenities were exactly as described in the hotel’s listing, which made the stay even more convenient. Overall, I truly appreciated the hospitality and would definitely recommend this hotel to anyone visiting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was clean, the workers were great, and our room was comfortable. There is a trolley stop in front of the hotel making it easy to get down to Gatlinburg without paying for parking. The breakfast was good and always plenty to eat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean very spacious in the lobby area and the room also , excellent condition and location ,the staff are very helpful,will love to visit again soon
Stayed 3 nights in Jul 2025

10/10 Excellent

Marlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and accommodating. The room was very clean. We had plenty of space.
Stayed 3 nights in Oct 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my time here while I was on vacation. The room was very clean and had friendly staff. The room had modern touches with a small kitchen area which was very convenient. It was a comfortable room to be in after a long day. If we come back to gatlinburg we will definitely book here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly . Nice quiet area and close to attractions. The roads and drive to the hotel is good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit too far to walk to the downtown but the location is still good
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff was amazing
Stayed 6 nights in May 2025

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities
The property had good restaurant options. We mostly ate around our hotel which was walkable friendly especially having toddlers with us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little get away

Me and my son had a nice time visiting the area. The hotel was nice, clean, friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Manager Donna was the extraordinary and went abov and beyond for a great weeks stay. Her staff resonates her warmth and hospitality. Great job Donna!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were all very helpful to a first time visitor. Highly recommend staying here.
Stayed 3 nights in Jun 2025