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Mainstay Suites Gatlinburg TN

2.0 star property
Travelers find a comfortable base at Mainstay Suites Gatlinburg with Ripley's Aquarium and other popular attractions just minutes away

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View from property - Mainstay Suites Gatlinburg TN (Gatlinburg)
Room - Mainstay Suites Gatlinburg TN (Gatlinburg)
Lobby - Mainstay Suites Gatlinburg TN (Gatlinburg)
Room - Mainstay Suites Gatlinburg TN (Gatlinburg)
Pool - Mainstay Suites Gatlinburg TN (Gatlinburg)
This Gatlinburg hotel offers easy access to Anakeesta and practical amenities for a smooth stay. Guests can shop on-site, use the gym, and enjoy luggage storage and laundry services. Many appreciate the helpful multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Room options

About the neighborhood

Gatlinburg is home to Mainstay Suites Gatlinburg TN. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Gatlinburg travel guide
Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • A log cabin in the woods. The Noah Bud Ogle Place was a homestead located in the Great Smoky Mountains Park near Gatlinburg, Tennessee., Shutterstock ID 175219004, Purchase Order: SP-1891 Wave 0, Clie
    Historic Ogle Log Cabin
    2 min drive - 1.1 miles
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    3 min drive - 1.3 miles
  • Tree Bridge
    Anakeesta
    3 min drive - 1.3 miles
  • Gatlinburg Sky Lift which includes mountains and fall colors
    Gatlinburg SkyPark
    4 min drive - 1.9 miles
  • Cupids Chapel of Love
    2 min walk - 0.1 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Cliff Top Bar & Grill
    5 min drive
  • Tennessee Cider Company
    4 min drive
  • Subway
    4 min drive
  • Ole Red
    3 min drive
  • Pancake Pantry
    4 min drive

About this property

Mainstay Suites Gatlinburg TN

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta, Mainstay Suites Gatlinburg TN provides shopping on site, dry cleaning/laundry services, and a gym.
You'll also enjoy perks such as:
  • An elevator, luggage storage, and a front-desk safe
  • Multilingual staff and a 24-hour front desk
Room features
All guestrooms at Mainstay Suites Gatlinburg TN have amenities such as room service.

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Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mainstay Suites Gatlinburg TN Hotel
Mainstay Suites Gatlinburg TN Gatlinburg
Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

Where is Mainstay Suites Gatlinburg TN located?

Situated in Gatlinburg, this hotel is 1.2 mi (1.9 km) from Roaring Fork and within 3 mi (5 km) of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Historic Ogle Log Cabin and Traffic Light #3 are also within 2 mi (3 km).

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Reviews

Mainstay Suites Gatlinburg TN Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 8 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

Reviews

10/10 Excellent

himabindu

Liked: Cleanliness, property conditions & facilities
Nice ambience and polite staff
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and out was very friendly. My room was very clean and the bed was very comfortable. I'll definitely be staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect! I did not know them came equipped with a full size fridge dishwasher dishes and hot plate to cook on. Definitely will be staying here anytime we’re in town from now on.
Stayed 3 nights in Dec 2025

10/10 Excellent

Satyajit

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean,rooms with kitchen, professional behavior by staffs and manager , affordable price, highly recommended. Thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every year. The rooms are great. Most of all the staff is ALWAYS nice helpful and friendly. We appreciate the warm welcome.
Stayed 2 nights in Oct 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close enough to everything without being right in the traffic. Clean and comfortable room.
Stayed 3 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room was clean. Very good quality for the price! Within quick driving distance from Gatlinburg and Pigeon Forge!
Stayed 2 nights in Nov 2025

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
The staff was amazing. The rooms we're pretty modern and clean. AC's work very good. Was there for about a week and stayed in two different rooms and everything was the same and both rooms. Will definitely be back again
Stayed 1 night in Nov 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was practically new. very clean, comfortable beds, but we didn't sleep much because someone in the room above us was obviously building a house in their room and stomping on the floor all night long.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Staff was courteous, clean roons
Stayed 1 night in Feb 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 4 day stay. Very clean. Staff was so friendly and accommodating. Good breakfast selection. Nice quiet area. Can’t say enough good things about our stay there. We will definitely stay there the next time we are in the area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, comfortable
Stayed 4 nights in Nov 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 6 nights in Dec 2025

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities
I like how friendly the the staff was and to be able to have a conversation with them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shenicqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing hospitality
Stayed 2 nights in Jun 2024

10/10 Excellent

Afrika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I mean it, but I would like them to improve the breakfasts, to offer a little more variety in the meals, and regarding the bathroom, that the lotion and shampoo be of better quality. Everything else was fantastic; I had a wonderful few days. Thank you so much. I will come back
Stayed 3 nights in Dec 2025

4/10 Poor

Jennifer

Disliked: Amenities, property conditions & facilities
Paper thin walls and could hear conversations in the next room; the front desk tried to charge me additional funds even though I paid in advance; the morning breakfast buffet was horrible. This hotel overall was terrible.
Stayed 2 nights in Dec 2025

4/10 Poor

Heather

Liked: Cleanliness
As soon as we walked in our room the smell of weed about knocked us down. Then…. All we heard was the people next door screaming and arguing most of the night and the remainder of the stay from midnight on the people above us could be heard running and moving things across the floor. They must have showered all night long from the sounds of it the water ran all night long!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Could not get the room to warm up
Stayed 2 nights in Dec 2025

6/10 Okay

Linda

Disliked: Cleanliness
Well first night there they double booked our room we didn’t have dead bolt on but we had other they were able to open our door this was at 12:- 15 am then lady at front desk was rude as all get out didn’t even say sorry. We complained they did give us a free night said it would be credited back to you then you can credit our zip account.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2026