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Mainstay Suites Gatlinburg TN

2.0 star property
Travelers find a comfortable base at Mainstay Suites Gatlinburg with Ripley's Aquarium and other popular attractions just minutes away

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Photo gallery for Mainstay Suites Gatlinburg TN

View from property - Mainstay Suites Gatlinburg TN (Gatlinburg)
Lobby - Mainstay Suites Gatlinburg TN (Gatlinburg)
Pool - Mainstay Suites Gatlinburg TN (Gatlinburg)
A hotel room with a bed, a desk, a TV, and a wardrobe. - Mainstay Suites Gatlinburg TN (Gatlinburg)
A hotel room with two beds, a sofa, a chair, a table, and a painting on the wall. - Mainstay Suites Gatlinburg TN (Gatlinburg)
This Gatlinburg hotel offers easy access to Anakeesta and practical amenities for a smooth stay. Guests can shop on-site, use the gym, and enjoy luggage storage and laundry services. Many appreciate the helpful multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Room options

About the neighborhood

Gatlinburg is home to Mainstay Suites Gatlinburg TN. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of the Smokies and Anakeesta. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Gatlinburg SkyPark, a top attraction not to be missed. Visit our Gatlinburg travel guide
Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • A rustic log cabin with a steeply pitched roof, surrounded by lush green forest.
    Historic Ogle Log Cabin
    3 min drive - 1.3 miles
  • A wooden suspension bridge in a forest.
    Anakeesta
    4 min drive - 1.5 miles
  • A small building with a red roof and a sign that reads "Hillbilly Golf".
    Hillbilly Golf
    4 min drive - 1.7 miles
  • Cupids Chapel of Love
    2 min walk - 0.1 miles
  • Traffic Light #2A
    9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Tennessee Cider Company
    4 min drive
  • Pancake Pantry
    4 min drive
  • Ole Red
    3 min drive
  • Subway
    4 min drive
  • Cliff Top Bar & Grill
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Where is Mainstay Suites Gatlinburg TN located?

Situated in Gatlinburg, this hotel is within 2 mi (3 km) of Cupids Chapel of Love, Ripley's Aquarium of the Smokies, and Anakeesta. Great Smoky Mountains National Park and Gatlinburg Convention Center are also within 3 mi (5 km).

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Reviews

Mainstay Suites Gatlinburg TN Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 80 reviews
Rating 8 - Good. 13 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, friendly,staff, great atmosphere very pleased
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and great staffing this is a excellent place to stay at plus your only 6 minutes away from the main strip of Gaithersburg 10/10
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding and everything was perfect. close to the venue and the staff was accomidating
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Lafonda

Liked: Cleanliness, staff & service, amenities
Glad place to stay, staff very friendly and hotel convenient to downtown
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioning was adequate. Friendly staff. Clean room and parking well lit and easy to access the hotel.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Staff was courteous, clean roons
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

himabindu

Liked: Cleanliness, property conditions & facilities
Nice ambience and polite staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner worked fantastic and there were a lot of shops nearby
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and out was very friendly. My room was very clean and the bed was very comfortable. I'll definitely be staying here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect! I did not know them came equipped with a full size fridge dishwasher dishes and hot plate to cook on. Definitely will be staying here anytime we’re in town from now on.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close enough to everything without being right in the traffic. Clean and comfortable room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Satyajit

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean,rooms with kitchen, professional behavior by staffs and manager , affordable price, highly recommended. Thanks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here every year. The rooms are great. Most of all the staff is ALWAYS nice helpful and friendly. We appreciate the warm welcome.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 4 day stay. Very clean. Staff was so friendly and accommodating. Good breakfast selection. Nice quiet area. Can’t say enough good things about our stay there. We will definitely stay there the next time we are in the area.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Room was clean. Very good quality for the price! Within quick driving distance from Gatlinburg and Pigeon Forge!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have stayed here twice already and loved our stay. Everyone is so friendly. We look forward to returning.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Molly

Liked: Cleanliness, staff & service
Staff was very kind and helpful. The room was clean. The walls don't buffer sound very well. Only a problem if other guests are loud.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
The staff was amazing. The rooms we're pretty modern and clean. AC's work very good. Was there for about a week and stayed in two different rooms and everything was the same and both rooms. Will definitely be back again
Stayed 1 night in Nov 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was practically new. very clean, comfortable beds, but we didn't sleep much because someone in the room above us was obviously building a house in their room and stomping on the floor all night long.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful place to stay!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encountered was friendly and helpful. The room was clean and well stocked with everything we needed for our two night stay.
Stayed 2 nights in Jul 2026