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Best Western Johnson's Inn Downtown Gatlinburg

2.5 star property
Travelers gather around the firepit for s'mores or lounge by the seasonal pool while staying just steps from Gatlinburg's shopping and attractions

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Photo gallery for Best Western Johnson's Inn Downtown Gatlinburg

A spacious room with a wooden ceiling, a large window, a reception desk, and a bear statue. - Best Western Johnson's Inn Downtown Gatlinburg (Gatlinburg)
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers - Best Western Johnson's Inn Downtown Gatlinburg (Gatlinburg)
A cozy room with a stone fireplace, large windows, and a wooden ceiling. - Best Western Johnson's Inn Downtown Gatlinburg (Gatlinburg)
A modern kitchen with blue cabinets, a central island, and a dining area with chairs and tables. - Best Western Johnson's Inn Downtown Gatlinburg (Gatlinburg)
A small building with a sign reading 'Best Western.' - Best Western Johnson's Inn Downtown Gatlinburg (Gatlinburg)
Howard Johnson by Wyndham Downtown Gatlinburg is centrally located, featuring a cozy firepit, garden area, seasonal outdoor pool, in-room WiFi, and laundry facilities. Guests consistently praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1 King Bed, Mobility Accessible Room, Non-Smoking

A hotel room with a wooden bed, two bedside lamps, a large abstract painting, and a wooden floor.

1 King Bed, Mobility Accessible Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking

A hotel room with a wooden bed, two bedside lamps, a large abstract painting, and a wooden floor.

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

2 Queen Beds, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

In the mountains and in a national park, Best Western Johnson's Inn Downtown Gatlinburg is in a walkable area with great shopping. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's location for the sightseeing. Visit our Gatlinburg travel guide
Map
242 Bishop Lane, Gatlinburg, TN, 37738

What's nearby

  • Tree Bridge
    Anakeesta
    3 min walk - 0.2 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    3 min walk - 0.2 miles
  • Gatlinburg Space Needle
    Gatlinburg Space Needle
    9 min walk - 0.5 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    10 min walk - 0.6 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Puckers Sports Bar
    9 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Tennessee Cider Company
    4 min walk
  • Pancake Pantry
    5 min walk
  • Ole Red
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches used
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Johnson's Inn Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Johnson's Inn Downtown Gatlinburg pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Johnson's Inn Downtown Gatlinburg?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Johnson's Inn Downtown Gatlinburg?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Johnson's Inn Downtown Gatlinburg located?

Situated in a national park, this hotel is within a 10-minute walk of Traffic Light #6, Ripley's Aquarium of the Smokies, and Anakeesta. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

Best Western Johnson's Inn Downtown Gatlinburg Reviews

8.6

Excellent

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 801 out of 1514 reviews
Rating 8 - Good. 398 out of 1514 reviews
Rating 6 - Okay. 193 out of 1514 reviews
Rating 4 - Poor. 61 out of 1514 reviews
Rating 2 - Terrible. 61 out of 1514 reviews

Reviews

Verified

10/10 Excellent

angel

Liked: Cleanliness, property conditions & facilities
The room very clean, breakfast was good and location very desirable. Plus parking was free.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Trip and very close to the strip. Rooms were excellent and veryclean.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kumushbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!They have a nice breakfast !Great location!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great pools , fire pits , parking, room very clean ! Loved it there
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, inexpensive!
Stayed 1 night in May 2026
Verified

10/10 Excellent

RONALD J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view on the balcony!
Stayed 2 nights in May 2026
Verified

8/10 Good

fayaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and v good location
Stayed 1 night in May 2026
Verified

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good for our family and our toddler loved the pool with slide. Conveniently located downtown gatlinburg and able to easily walk to all attractions. Overall satisfied with the average hotel. It had everything we needed.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to Gatlinburg and it will always be our first choice. The location is amazing and the rooms have been updated which made it nice and comfortable. Highly recommend!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, property conditions & facilities
Very comfortable place to stay. The only complaint I have is that the breakfast was limited and always the same. Other than that, the staff was friendly and the area was quiet. We will definitely stay here again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jeff

We were pleasantly surprised by the cleanliness and location of the room. Hot breakfast and the staff were very helpful and fruendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just behind Anakeesta. Great price, clean rooms and friendly staff..would definitely recommend.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

haylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was helpful and nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable , great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the location , very clean and spacious room and great price. we will stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and super nice staff. Definitely recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,,perfect spit for in and out going downtown .
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well sound proof from outside noise. Staff were friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff, convenient to downtown strip as very close walk, easy parking. Chairs to sit in outside door to enjoy, fire pit area and more chairs to sit by the stream! Wonderful place! Highly recommend
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Courteous staff, great room that was recently upgraded. Amazing location within walking distance of downtown
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Eva

Liked: Staff & service, amenities
Staff was so helpful and kind. Also the location was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room based on recent reviews, and because it is really close to the strip. Free parking for hotel guests was a bonus. Easy check in, while there is construction going on throughout the property, it's being done during the day, so it's not bothersome at all.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Atticus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good budget-friendly option in downtown Gatlinburg! This hotel's location is super walkable to the downtown area, and I really liked that it's just far enough it's nice and quiet but it's also no more than a ten-minute walk to anything downtown. We wanted to book somewhere within easy walking distance to the aquarium and this hotel was perfect for that. Very easy parking as well! We really appreciated that everything was clean and welcoming, and staff were great.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, great location. Was my second time there and would stay again next time in Gatlinburg. For the price you can’t beat it.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
We only stayed for a few hours to get some rest before heading back to NJ. Check-in staff was quick, welcoming and friendly. The room was clean and the beds comfortable. Had a great stay and will stay here again next visit. Thank you!!
Stayed 1 night in Feb 2026