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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property

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Bar (on property) - Hotel Indigo Gatlinburg Downtown by IHG (Gatlinburg)
Room - Hotel Indigo Gatlinburg Downtown by IHG (Gatlinburg)
Restaurant - Hotel Indigo Gatlinburg Downtown by IHG (Gatlinburg)
Presidential Suite, 1 Bedroom - Hotel Indigo Gatlinburg Downtown by IHG (Gatlinburg)
Exterior - Hotel Indigo Gatlinburg Downtown by IHG (Gatlinburg)
Close to Ripley's Aquarium of the Smokies and Anakeesta, Hotel Indigo Gatlinburg Downtown by IHG provides a coffee shop/cafe, laundry facilities, and a bar. Be sure to enjoy a meal at the two on-site restaurants. A gym and conference space are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, Hotel Indigo Gatlinburg Downtown by IHG is in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Anakeesta and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Wild Bear Falls Indoor Water Park are not to be missed. Visit our Gatlinburg travel guide
Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • A log cabin in the woods. The Noah Bud Ogle Place was a homestead located in the Great Smoky Mountains Park near Gatlinburg, Tennessee., Shutterstock ID 175219004, Purchase Order: SP-1891 Wave 0, Clie
    Historic Ogle Log Cabin
    3 min walk - 0.2 miles
  • Tree Bridge
    Anakeesta
    4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    6 min walk - 0.4 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    13 min walk - 0.7 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS)
    72 min drive

Restaurants

  • Tennessee Cider Company
    7 min walk
  • Pancake Pantry
    8 min walk
  • Ole Red
    3 min walk
  • Subway
    7 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
    9 min walk

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Altitude & Rooftop Bar
  • Bear Trail Café

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Business services

  • 2 meeting rooms
  • 4,674 square feet of conference space

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hotel Indigo Gatlinburg Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Gatlinburg Downtown by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo Gatlinburg Downtown by IHG located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Historic Ogle Log Cabin, Anakeesta, and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Convention Center are also within 15 minutes.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 254 out of 294 reviews
Rating 8 - Good. 26 out of 294 reviews
Rating 6 - Okay. 6 out of 294 reviews
Rating 4 - Poor. 4 out of 294 reviews
Rating 2 - Terrible. 4 out of 294 reviews

Reviews

Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch and great views from the rooftop bar and restaurant.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Rooms are nice, Starbucks in the lobby and the food at the restaurant was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Danielle

Great location, love the rooftop restaurant!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Amazing location with even better views! Would recommend and stay again!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean the breakfast was good. We really enjoyed the pool area and the bartenders were extremely nice. The lady that checked us in was very friendly and gave us some tips about Gatlinburg.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Harmanu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean room. Helpful staff. Pretty nice rooftop bar. The balcony is a really nice touch.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, and loved the rooftop bar!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Beautiful hotel. Excellent view of Gatlinburg from our room.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and trendy hotel! Very clean! Would definitely go back!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel areas, in the middle of everything, super nice pool area and wonderful common areas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff amazing front desk, clean and organize organize organize property. I will return again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terri L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and the best staff ever! The view from the balcony is the BEST in Gatlinburg hands down! Dinner in the restaurant was fantastic!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Everything from the staff to the ambiance was amazing. There was a bit of a wait time for the bar and the restaurant, they seemed to be a bit short staffed. However, my husband and I had a great time here. If we ever come back to Gatlinburg this is definitely the hotel we will be staying again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ayoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location. Clean room with comfortable bed. The fastest check in ever.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jess

Clean rooms, friendly staff, outdoor pool was wonderful, rooftop view was amazing. Will definitely return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property all the way around! Excellent location!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, property conditions & facilities
I loved our stay at the hotel, the staff were excellent, roof top bar has the best view ever and it’s a good distance from the downtown strip area. I would definitely recommend this place. 10/10 on cleanliness, staff , ambience and decor. Thank you
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chatiqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing as well as the staff. We will definitely be back.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quanshay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous. The location of the hotel was in walking distance to nearby attractions. Will stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel is absolutely beautiful … cozy, elegant, and exceptionally clean. The location is perfect with easy parking, onsite laundry, and even a Starbucks, which I loved. The staff were incredibly kind, helpful, and friendly! We truly enjoyed every part of our visit. The rooftop deck is stunning and such a highlight of the property. We’ll absolutely be booking this hotel every time we come back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The property itself is absolutely beautiful and very well-maintained. The location is perfect—it’s an easy walk to downtown Gatlinburg and all the main attractions, which saved us a lot of hassle with parking. What really made the difference, though, was the staff; everyone we encountered was incredibly friendly and welcoming. We will definitely be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. The property was convenient and so clean. The details were perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fresh, updated, highly recommend!
Stayed 1 night in Mar 2026