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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Travelers find a convenient downtown base near Great Smoky Mountains National Park with an indoor pool and hearty breakfast to fuel mountain adventures

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Lobby sitting area - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Exterior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Waterslide - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Exterior - Holiday Inn Express Gatlinburg Downtown by IHG (Gatlinburg)
Holiday Inn Express in downtown Gatlinburg is a practical base for park exploration. Enjoy the indoor pool after hiking, connect to WiFi, or visit the arcade/game room. The free breakfast fuels your day, and the staff is consistently praised for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown by IHG is in a shopping district and near theme parks. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Wild Bear Falls Indoor Water Park are not to be missed. Take an opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Gatlinburg travel guide
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    3 min walk - 0.2 miles
  • Gatlinburg Space Needle showing a park and a small town or village
    Gatlinburg Space Needle
    6 min walk - 0.4 miles
  • Gatlinburg Sky Lift which includes mountains and fall colors
    Gatlinburg SkyPark
    8 min walk - 0.5 miles
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    12 min walk - 0.7 miles
  • Ober Gatlinburg Aerial Tramway
    5 min walk - 0.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    6 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Crockett's Breakfast Camp
    11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park
Close to Gatlinburg Convention Center and Gatlinburg SkyPark, Holiday Inn Express Gatlinburg Downtown by IHG provides free breakfast, an arcade/game room, and laundry facilities. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool along with sun loungers and a splash pad
  • Free self parking
  • An area shuttle, an elevator, and luggage storage
  • ATM/banking services, free newspapers, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 113 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown by IHG located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

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Reviews

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, and the Splash Hollow (indoor water feature) great for the kids/grandkids!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mike

Room was clean, the property was close to attraction, Staff was friendly and answered all questions
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Very clean, super nice hotel staff, and comfortable room. The Breakfast bar was nice, clean, plenty to eat and nice staff. This hotel is within comfortable walking distance to downtown Gatlinburg.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
The staff was very helpful and extremely nice. The rooms were very quiet and clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, spacious rooms, great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. The staff was super friendly and welcoming. Will definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with views of the mountains. Friendly staff and amenities. Morning breakfast with coffee anytime you need a break. Granddaughter loved the indoor water park.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, staff, location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dafni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in this hotel and Gatlinburg! The staff were very friendly and approachable. The rooms were very fresh, smelled good, and were clean. There was no dust and even the bathroom tiles looked clean. You could see there was a lot of effort put into the rooms by staff members. Good quality shampoo, conditioner, etc. were placed in the rooms. The hotels location was very close to downtown Gatlinburg (probably 5-10 minutes walking distance to the most popular spots).
Stayed 1 night in Mar 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, loved they provided coffee all day, great location and could walk everywhere for the most part. Only down side was a few of the outlets were broken in our room as well as the tub had broken parts on. Just need to get those fixed and the room is perfect. It was a nice size room for four of us.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NAGHAM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful, the facility was nice and conveniently located, a very positive experience.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rahsaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, great staff, and the property was well taken care of.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities
Clean room, pool, nice front desk staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
We had a great day here with our three young children, front desk staff was great, complementary breakfast was good, kids loved the pool and spent hours swimming and going down the slides. Our only issue would be trying to get towels for the pool area as they are not kept by the pool.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lexi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a lot of amenities my kids really enjoyed the indoor water park/pool. It’s a short walk to the main parkway in Gatlinburg. Beds and pillows are super comfortable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast lady was amazing very nice.🙏
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
The hotel was clean and breakfast was also good. The staff Robert and Lance where awesome, super friendly and very helpful with attractions.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and splash park were a huge hit! The beds are comfy and the faculty near and clean. I am IMPRESSED with the front desk staff. Everyone was amazing Helpful and friendly. We will be back!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room, hotel lobby, and the grounds were all clean and tidy. It's just a block away from the downtown strip of Gatlinburg. Just enough off the beaten path to be a perfect spot.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say a BIG THANK YOU to the front desk manager Robert he was extremely polite and helpful even getting my son milk in the middle of the night because I ran out. He knew about the area which was extremely helpful. You can get on the free trolly right in front of the hotel and ride around town to see everything it was a hour ride. Very beautiful and got to see everything we wanted to do. Our hotel was 3 blocks from the main strip. This hotel has an indoor heated pool and an indoor water park which my son absolutely loved. Would definitely stay here again I’m already planning my trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and restaurants. Indoor pool was amazing, and staff was nice. We also enjoyed the breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our go to spot to stay going forward. Our kids loved it. It was comfortable. Staff is friendly and accommodating.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool seems good for kids
Stayed 3 nights in Oct 2025