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Holiday Inn Club Vacations Smoky Mountain Resort by IHG

3.0 star property
Families splash in indoor and outdoor pools with exciting waterslides, then relax in two spa tubs after exploring nearby attractions like Arcadia and SkyPark

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Waterslide - Holiday Inn Club Vacations Smoky Mountain Resort by IHG (Gatlinburg)
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In-room safe, blackout drapes, iron/ironing board - Holiday Inn Club Vacations Smoky Mountain Resort by IHG (Gatlinburg)
Front of property - Holiday Inn Club Vacations Smoky Mountain Resort by IHG (Gatlinburg)
Indoor pool, outdoor pool - Holiday Inn Club Vacations Smoky Mountain Resort by IHG (Gatlinburg)
Located near Gatlinburg Space Needle, Holiday Inn Club Vacations Smoky Mountain Resort offers family-friendly accommodations. Guests enjoy indoor/outdoor pools with waterslides, two spa tubs, convenient laundry facilities, and express check-out service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications)

Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications) | Living area | 30-inch flat-screen TV with cable channels, TV, fireplace

Villa, 2 Bedrooms, Mobility Accessible, Non Smoking (Communications)

  • 63 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Signature Villa, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board

Signature Villa, 2 Bedrooms

  • 109 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Signature Villa, 4 Bedrooms

Signature Villa, 4 Bedrooms | In-room safe, blackout drapes, iron/ironing board

Signature Villa, 4 Bedrooms

  • 165 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 King Beds

View all photos for Signature Villa, 3 Bedrooms

In-room safe, blackout drapes, iron/ironing board

Signature Villa, 3 Bedrooms

  • 224 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

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Villa, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board

Villa, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(6 reviews)
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Standard Room, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Bedrooms

  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Gatlinburg, Holiday Inn Club Vacations Smoky Mountain Resort by IHG is near theme parks and in the mountains. Island at Pigeon Forge is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Arcadia and Gatlinburg Space Needle. Traveling with kids? Don't miss Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Enjoy the area's slopes with snowboarding, ski runs, and ski lifts, and don't miss out on the snow tubing. Visit our Gatlinburg travel guide
Map
404 Airport Road, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    5 min walk - 0.3 miles
  • Gatlinburg Space Needle
    Gatlinburg Space Needle
    8 min walk - 0.5 miles
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    9 min walk - 0.5 miles
  • Tree Bridge
    Anakeesta
    12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    7 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    9 min walk
  • Smith & Son Corner Kitchen
    7 min walk

About this property

Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Family-friendly hotel near Gatlinburg Space Needle
Located close to Arcadia and Gatlinburg SkyPark, Holiday Inn Club Vacations Smoky Mountain Resort by IHG provides a garden, an arcade/game room, and laundry facilities. For some rest and relaxation, visit the 2 hot tubs. Guests can also expect to find a fireplace in the lobby and a 24-hour business center.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with a waterslide
  • An area shuttle, concierge services, and smoke-free premises
  • ATM/banking services, a front-desk safe, and a computer station
  • An elevator, a gift shop, and a billiards/pool table
Room features
All 136 rooms have comforts such as fireplaces and air conditioning, as well as thoughtful touches like safes.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Tubs or showers, free toiletries, and hair dryers
  • 30-inch flat-screen TVs with premium channels
  • Balconies or patios, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from August 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.91 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain

Frequently asked questions

Does Holiday Inn Club Vacations Smoky Mountain Resort by IHG have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Holiday Inn Club Vacations Smoky Mountain Resort by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn Club Vacations Smoky Mountain Resort by IHG?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Club Vacations Smoky Mountain Resort by IHG?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Club Vacations Smoky Mountain Resort by IHG located?

This family-friendly Gatlinburg hotel is located in a national park, within a 10-minute walk of Arcadia, Gatlinburg Space Needle, and Gatlinburg SkyPark. Ripley's Aquarium of the Smokies and Ober Mountain are also within 6 mi (10 km).

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Reviews

Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 318 out of 485 reviews
Rating 8 - Good. 119 out of 485 reviews
Rating 6 - Okay. 24 out of 485 reviews
Rating 4 - Poor. 12 out of 485 reviews
Rating 2 - Terrible. 12 out of 485 reviews

Reviews

Verified

8/10 Good

Shalisha

Liked: Cleanliness, amenities
Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Crushondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Daisyri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best to stay whole family have kitchen you can cook food so save some money eating outside
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.
One bedroom villa from front door
One bedroom villa
One bedroom villa
Balcony from one bedroom villa
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly excellent!

For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there! Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, soft beds, wonderful pillows, excellent showers. The indoor pools were a little cold, and strong chlorine smell. Staff was wonderful, very pleasant. I would come back again, and do recommend. Walking distance from the main drag is a huge plus!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we were staying longer!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

leonel

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was great. Everything was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and laundry was fresh clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family stay

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025
Verified

2/10 Terrible

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Upon check in I was told outside travel sites (expedia) overbooked the hotel so I was downgraded to a 1 bedroom with 5 people. It was supposed to be a two bedroom. I was disappointed to say the least and feel a partial refund is in order as I paid the price of a two bedroom suite.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom has a timeshare here and have stayed multiple times, we love it here!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and will be back
Stayed 2 nights in Sep 2024
Verified

8/10 Good

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed our stay. Indoor pool was cold..
Stayed 3 nights in Jan 2025
Verified

8/10 Good

pinkee

Liked: Cleanliness, amenities
We stayed in the Villa it was Very nice only complaint is that the oven didn’t work
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blissful

Wonderful
Stayed 2 nights in Mar 2025