Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool - Edgewater Hotel - Gatlinburg (Gatlinburg)
Lobby sitting area - Edgewater Hotel - Gatlinburg (Gatlinburg)
Fireplace - Edgewater Hotel - Gatlinburg (Gatlinburg)
Front of property - evening/night - Edgewater Hotel - Gatlinburg (Gatlinburg)
Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets - Edgewater Hotel - Gatlinburg (Gatlinburg)
Tucked away in the heart of Gatlinburg, Edgewater Hotel - Gatlinburg offers a cozy retreat near SkyPark and Anakeesta. Guests rave about the continental breakfast, indoor and outdoor pools, and central location. With free in-room WiFi, a gym to stay active, a business center to stay productive.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(239 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(39 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.8 out of 10
Excellent
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with River View

9.0 out of 10
Wonderful
(44 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(252 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, Edgewater Hotel - Gatlinburg is near theme parks and in the mountains. Ole Smoky Moonshine Distillery is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Dollywood are not to be missed. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests love the hotel's central location. Visit our Gatlinburg travel guide
Map
402 River Rd, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery
    Ole Smoky Moonshine Distillery
    4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    4 min walk - 0.3 miles
  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    4 min walk - 0.3 miles
  • Tree Bridge
    Anakeesta
    6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS)
    69 min drive

Restaurants

  • Sugarlands Distilling Co.
    5 min walk
  • Puckers Sports Bar
    4 min walk
  • Loco Burro Fresh Mex Cantina
    4 min walk
  • Tennessee Cider Company
    4 min walk
  • Subway
    4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg SkyPark and Anakeesta, Edgewater Hotel - Gatlinburg provides free continental breakfast, a terrace, and a fireplace in the lobby. Adventurous travelers may like the fishing at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business center.
Other perks include:
  • Self parking (surcharge), a 24-hour front desk, and a TV in the lobby
  • ATM/banking services, meeting rooms, and a banquet hall
  • An elevator, a vending machine, and smoke-free premises
  • Guest reviews say great things about the breakfast, pool, and central location
Room features
All 205 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to April 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is Edgewater Hotel - Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 16.46 per day. Limited spots are available.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

What time is check-out at Edgewater Hotel - Gatlinburg?

Check-out is at 11 AM.

Where is Edgewater Hotel - Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within 10 minutes.

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Reviews

Edgewater Hotel - Gatlinburg Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1449 out of 2718 reviews
Rating 8 - Good. 745 out of 2718 reviews
Rating 6 - Okay. 368 out of 2718 reviews
Rating 4 - Poor. 100 out of 2718 reviews
Rating 2 - Terrible. 56 out of 2718 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to the strip
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good overall.. nice pool and great area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lakelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room was very clean and nice!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. Check in was fast and our room was nice. Great place for the price I’ll definitely book again in the future. If your wanting something close to the strip this is it.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Terrific view!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tara

Good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price and location this was definitely a great choice! We would choose it again. Hotel was clean staff was very friendly. Breakfast was alright. Definitely worth checking out if visiting Gatlinburg!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
the location is great!! paper thin walls, low water pressure, same breakfast menu EVERY day - (that got old), parking garage and fee - ridiculous but the location was perfect
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

John

Liked: Cleanliness, amenities
The room was ok, the staff was very friendly
Stayed 1 night in Feb 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was having maintenance while we were there. Breakfast was good Rooms clean
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Morgan

Liked: Staff & service
Disliked: Property conditions & facilities
Pool didn’t work and parking was difficult but all the staff were nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only complaint was the pool was out of service love the view staff and cleanliness
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Great staff, good breakfast, excellent location.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
The location is the BEST!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, staff and location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and the smoky mountains was awesome I would suggest this hotel and smokey mountain to everyone
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MELANIE

Liked: Cleanliness, amenities
We enjoy our stay and staff are kind,hotel is clean and relaxing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, breakfast was better than expected
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Great place to stay and staff is wonderful and very helpful!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, continental breakfast was great, and the walk to town was very close!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was great, the continental breakfast was also great. We will stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charity

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was wonderful !
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Karsyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were OK, they do not allow smoking on balconies. They advertised an indoor pool which was not available. The whole reason why we went to this location was the indoor pool. Though they did allow me to check in early for free. Which was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Great Location, Nice Staff
Stayed 2 nights in Dec 2025