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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Free daily buffet breakfast
Lobby
Suite (Double Queen, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Comfort Suites Gatlinburg Downtown-Convention Center welcomes guests with a warm fireplace and free breakfast buffet. Enjoy the indoor pool and convenient bar/deli snacks. Electric vehicle owners appreciate the on-site charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Laundry
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed (Handicapped)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen)

9.6 out of 10
Exceptional
(136 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Handicapped Impaired)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Wide King, HEARING)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 11 min walk - 0.6 miles
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg Space Needle, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, coffee/tea in the lobby, and smoke-free premises
  • A TV in the lobby, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Mini fridges, microwaves, and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-out is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

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Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 932 reviews
Rating 8 - Good. 189 out of 932 reviews
Rating 6 - Okay. 44 out of 932 reviews
Rating 4 - Poor. 11 out of 932 reviews
Rating 2 - Terrible. 17 out of 932 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to staying with your family when you are visiting main touristic area of Gatlinburg
Stayed 2 nights in Aug 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Aug 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 4 nights in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Estephany

Liked: Amenities
Super clean hotel, room was very spacious. Definitely would come and stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

The location was close to downtown shops and attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bedan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location! Very close to downtown and quiet!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close enough to walk to gatlinburg downtown and away from the noise in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient and a 5 minute walk to the shops and restaurants in Gatlinburg. We saw a bear stroll past the parking lot the first morning of our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 6 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property good breakfasts
Stayed 3 nights in Jul 2025

10/10 Excellent

Dilli

Best place ever
Stayed 1 night in Jul 2025

10/10 Excellent

Mehwish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.
Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2025

8/10 Good

Naga Kotesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check-in. Friendly front desk staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Hohyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially, the location is very good. Every destination is walkable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .
Stayed 3 nights in Aug 2025

8/10 Good

Bianca

Liked: Staff & service
The hotel was nice and quiet. The only thing I didn't like was the dirt stain in the shower. The staff were great, the location is amazing, and the breakfast was decent. Will stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel and right in downtown Gatlinburg, so it’s super convenient to the smoky Mountains.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in gatlinburg. Tight parking spaces tho
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Room was clean, staff was nice. Overall great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

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