Many hotels in Gatlinburg have balconies over a creek, but no access to the creek. This one has balconies which look over Roaring Fork, AND they have a picnic area that fronts the creek, with BBQ grills and fire pits. Fire wood is available for a nominal fee. It's GREAT to be able to go sit right beside the creek, relax, and listen to the water rushing by. There are cabins and regular motel rooms available. We were in a room. It was nice and clean, looked to have been build in the mid to late 60s, and has been updated with new plank flooring. The water took a few moments to get hot, but was plenty hot when it arrived. We had a microwave and mini fridge with a separate freezer. Worked great. The TV was a little small for the room, but was a nice Vizio, with Direct TV. No streaming though. AC/ Heater worked very well. No elevator, but there were ADA ramps to the three floors in our building. A typical hotel cart was available. The VERY BEST part was, bears are not strangers to the picnic area. We had a close encounter with one, and it was absolutely NOT threatening at all. Clearly, use common sense; don't feed them, stay clear of them, and keep the vehicle and room locked. But being able to watch them wander around when they do come was really a treat. There is a Flapjack, Papa Johns, and BBQ place in close walking distance. The free trolly runs right on the main road which is one block away. Bank is right next to the property. We'll go back next trip.