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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property
The perfect blend of recreation and relaxation awaits at this resort where golfers enjoy scenic fairways while spa-goers find tranquil treatments

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Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Body treatments, hot stone massages, deep-tissue massages - Chateau Cartier Hotel & Resort, an Ascend Collection Resort (Gatineau)
Lobby - Chateau Cartier Hotel & Resort, an Ascend Collection Resort (Gatineau)
Golf - Chateau Cartier Hotel & Resort, an Ascend Collection Resort (Gatineau)
Body treatments, hot stone massages, deep-tissue massages - Chateau Cartier Hotel & Resort, an Ascend Collection Resort (Gatineau)
Dining - Chateau Cartier Hotel & Resort, an Ascend Collection Resort (Gatineau)
Near Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort offers an 18-hole golf course, driving range, and Koena Spa treatments. Enjoy meals with golf course views, free WiFi, a coffee shop, and assistance from multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Aylmer, a neighborhood in Gatineau, Chateau Cartier Hotel & Resort, an Ascend Collection Resort is in the suburbs. Kōena Spa and Rideau Canal are two other places to visit that come recommended. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Gatineau travel guide
Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Rideau Canal which includes boating, a castle and a river or creek
    Rideau Canal
    10 min drive - 4.2 miles
  • Ottawa_CasinoduLacLeamy_6191545-7
    Casino du Lac Leamy
    12 min drive - 4.6 miles
  • Parliament Hill showing heritage architecture and an administrative buidling
    Parliament Hill
    13 min drive - 4.8 miles
  • Byward Market featuring markets, outdoor eating and street scenes
    Byward Market Square
    14 min drive - 5.3 miles
  • Kōena Spa
    1 min walk - 0.0 miles

Getting around

  • Pimisi Station
    8 min drive
  • Ottawa Station
    21 min drive
  • Ottawa International Airport (YOW)
    27 min drive

Restaurants

  • McDonald's
    7 min drive
  • Dinty Moore's
    3 min drive
  • Maison Oddo
    4 min drive
  • Starbucks
    6 min drive
  • Benny&Co
    5 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Luxury hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a golf course, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a massage, a facial, and a manicure/pedicure at Koena Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and multilingual staff
  • Free newspapers, wedding services, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2026-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Chateau Cartier Hotel & Resort, an Ascend Collection Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; Check-in end time: noon.

What time is check-out at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-out is at noon.

Where is Chateau Cartier Hotel & Resort, an Ascend Collection Resort located?

Located in Aylmer, this luxury hotel is steps from Kōena Spa, and within 6 mi (10 km) of Rideau Canal and Ottawa Hospital Civic Campus. Canadian War Museum and Parliament Hill are also within 6 mi (10 km).

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Reviews

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1235 reviews
Rating 8 - Good. 308 out of 1235 reviews
Rating 6 - Okay. 145 out of 1235 reviews
Rating 4 - Poor. 57 out of 1235 reviews
Rating 2 - Terrible. 55 out of 1235 reviews

Reviews

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay room is clean and very clean area in general
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Awesome front desk staff, very helpful, large room, very clean :-)
Stayed 1 night in Jan 2026

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, substantial amount of amenities and good food options.
Stayed 2 nights in Jan 2026

8/10 Good

Chloe

Liked: Amenities, property conditions & facilities
Nice staff, clean room, great gym, restaurant on first floor; loved being connected to the spa.
Stayed 1 night in Jan 2026

10/10 Excellent

Rasha

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms, great amenities and spa.
Stayed 3 nights in Dec 2025

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The cleaniness, staff, view.
Stayed 1 night in Jan 2026

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great amenities and we had a wonderful time!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the staff was very helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! Room was very clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great room, we requested an early check-in last minute and the staff kindly offered to do what they could. We were able to check in within the hour! I’d recommend to anyone looking for a getaway at Koena based on the indoor spa access that allows you to go between your room and the spa throughout the day. (Bonus: the entire building smells like essential oils), plus, the 12pm check-out is rare in Ottawa and lets you soak up every second. I cant wait to go back!
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are decently clean. The sheets and pillows could be better quality
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was in great condition, the staff courteous. The spa was littered with people and drinks in the evening, loud conversations. The resort has little natural sunlight in restaurants, in room: ask about the lighting before renting a room to work in. The food, both restaurants, was excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Early Checkin we arrived around 11:30am and were able to get to our room early. Staff are very friendly and helpful. Great for a weekend getaway!
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Louise

Liked: Cleanliness, amenities, property conditions & facilities
Very nice spacious room. Very clean. No complaints. Staff was friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spa and rooms
Stayed 3 nights in Sep 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, free parking , clean rooms , quiet and stilo close to the city
Stayed 1 night in Oct 2025

10/10 Excellent

Farheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an easy check in and a very comfortable room for the price. The staff were courteous and friendly. The spa was great! I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the view was great! The food at the hotel restaurant was delicious, the outdoor spa was wonderful and clean. The service at the reception was outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent proximity to spa if you want to go. Close to lots of great stuff including casino Lac Lemay. Nice Japanese Fusion restaurant on site with excellent sushi and Mattice the great bartender. Great price makes this almost a steal of a deal.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ultimate vacation i was looking for.. with the suite room & Koena Spa, you can't wish for anything more! I loved everything about this hotel to be honest :)
Stayed 2 nights in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the spa was wonderful as well and so convenient to have on site
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen Ruth

My Husband & I had a Fantastic time at the Chateau Cartier Hotel & Resort it was Just what we needed before the Xmas Holidays .We Loved the Spa & the Room/Suite was Perfect! We will Certainly Be Back!!! Karen& Roy Kyte
Stayed 3 nights in Nov 2025

10/10 Excellent

Niveen and Peter

Liked: Cleanliness, staff & service
Room was very nice and spacious! Staff was very friendly and addressed any questions or requests quickly and efficiently.
Stayed 2 nights in Oct 2025

10/10 Excellent

phongpera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe good staff
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Service was amazing and room was spacious. Enjoyed my stay and would highly recommend it!
Stayed 2 nights in Jul 2025