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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Relax by the serene pool surrounded by natural elements and a soothing waterfall.
Welcome to our reception area, featuring a modern reception desk and a lush artificial plant wall.
Hotel features a unique architectural style with a green roof and multiple balconies, surrounded by a well-maintained lawn and trees.
Experience the inviting atmosphere of our lobby, featuring a grand chandelier, comfortable seating, and a cozy fireplace.
Stunning cabin-style building with a large entrance, glass windows, and a wooden roof, set amidst a serene natural landscape.

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Sofa bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Ottawa Hospital Civic Campus - 8 min drive - 4.4 miles
  • Canadian War Museum - 8 min drive - 3.9 miles
  • Casino du Lac Leamy - 10 min drive - 4.8 miles
  • Parliament Hill - 11 min drive - 4.8 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Luxury hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection provides a golf course, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a sports massage, a facial, and a body treatment at Koena Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and coffee/tea in the lobby
  • A computer station, meeting rooms, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Château Cartier Hotel & Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: noon.

What time is check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-out is at noon.

Where is Château Cartier Hotel & Resort, Ascend Hotel Collection located?

Located in Aylmer, this luxury hotel is steps from Kōena Spa, and within 6 mi (10 km) of Canadian War Museum and Rideau Canal. Ottawa Hospital Civic Campus and Parliament Hill are also within 6 mi (10 km).

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Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1044 reviews
Rating 8 - Good. 279 out of 1044 reviews
Rating 6 - Okay. 117 out of 1044 reviews
Rating 4 - Poor. 65 out of 1044 reviews
Rating 2 - Terrible. 53 out of 1044 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and room
Stayed 2 nights in Jun 2025

10/10 Excellent

Aadila

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and friendly staff! Would stay here again for the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the spa was wonderful as well and so convenient to have on site
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness
Nice open setting close to downtown with golf and day spa.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with large king rooms!
Stayed 1 night in Jul 2025

10/10 Excellent

Marc Antoine

Liked: Cleanliness, property conditions & facilities
Very good place
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Ottawa, beautiful hotel with many amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property so much I can’t wait to go back! The on site spa was heaven on earth and a must!
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

JING

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, everyone is friendly, room is big and comfortable, easy to park,
Stayed 2 nights in Jul 2025

10/10 Excellent

Somya

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with a beautiful golf course. It’s a great place to escape the busy life of city. It’s certainly a great place to relax.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Amenities
Such a beautiful property, amazing room and overall great experience. Wish we could have swam without using the spa though.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building , great front desk greeting and an awesome check in. Loved our room my girlfriend and myself enjoyed very much the spa as wwell next door Koena. Will be back again for sure.
Love this view! I want the same room next time. 5/5 stars.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I liked how the sleeping area was seperate with doors ensuring a lovely quiet visit.
Stayed 1 night in Jul 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful spot in Gatineau! Staying here makes the most sense and you get the most bang for your buck.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Spa experience was great, front desk staff quite friendly & helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
staff was overly friendly getting something to eat was very easy and good
Stayed 1 night in Jun 2025

10/10 Excellent

MONNODE

Liked: Cleanliness, staff & service, property conditions & facilities
The service is very good but breakfast menus to change other the service is perfect.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff accommodated us on short notice, and the room was clean and comfortable. The grounds were beautiful, and the food at the restaurant was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilty and spa
Stayed 1 night in Jun 2025

8/10 Good

Holly

Liked: Cleanliness, amenities
Comfortable beds and air quality had improved.
Stayed 3 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice. Could use a table/stool to put luggage on.
Stayed 1 night in Jul 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jul 2025

6/10 Okay

Marika

Liked: Staff & service, amenities
It’s a perfect location to take advantage of the spa but the rooms are very old and mine had a weird smell 😅
Stayed 1 night in Jul 2025

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Stayed 1 night in Jul 2025