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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with a full-service spa and a golf course

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Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Exterior
Lobby
Body treatments, hot stone massages, deep-tissue massages
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Kōena Spa - 4 min walk - 0.3 miles
  • Canadian War Museum - 8 min drive - 3.8 miles
  • Ottawa Hospital Civic Campus - 8 min drive - 4.0 miles
  • Parliament Hill - 9 min drive - 4.6 miles
  • Casino du Lac Leamy - 11 min drive - 4.7 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Luxury hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection provides a golf course, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a deep-tissue massage, a body treatment, and a facial at Koena Spa ($), the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and multilingual staff
  • ATM/banking services, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Château Cartier Hotel & Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: noon.

What time is check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-out is at noon.

Where is Château Cartier Hotel & Resort, Ascend Hotel Collection located?

Located in Aylmer, this luxury hotel is steps from Kōena Spa, and within 6 mi (10 km) of Canadian War Museum and Rideau Canal. Ottawa Hospital Civic Campus and Parliament Hill are also within 6 mi (10 km).

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Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very comforting, very clean and nice staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Amenities
Nice, quiet area
Stayed 2 nights in Apr 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Apr 2025

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the spa very much.
Stayed 1 night in Apr 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to the adjacent spa.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Lobby is beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and rustic feel
Stayed 1 night in Apr 2025

10/10 Excellent

Moeen ud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Love the spa opportunity while staying there and you receive a discount for the spa from the hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Drora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying, and would come back to try the spa next time as it looked enjoyable. The restaurants were nice, decent selection of food and wine. The room was comfortable, and all of the staff we met were friendly and helpful. Certainly would visit again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My little family and I stayed here for a spontaneous trip! They had everything we needed and checkin/out was simple. The grounds were beautiful and the staff kind!
Stayed 1 night in Nov 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koena spa experience really elevates your stay at this hotel, and the attached restaurants are excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Harleen

Liked: Cleanliness
Its nice place to stay in ottawa
Stayed 1 night in Mar 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The KONEA Spa was fabulous and the stay at the Chateau Cartier was great. The staff we knowledgable and very helpful. the dining selections were limited but the ambiance was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Room was very large and clean. Bed was very comfortable. The Kato restaurant was excellent as! Check in was 4pm - we showed up at 3:30 and room was still not ready, but front desk provided some coupons for compensation! Great customer service! Will return again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Liked: Staff & service, amenities, property conditions & facilities
We loved our time we spent there. Everyone was very helpful with any issues that did arise.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time
Stayed 3 nights in Feb 2025

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Sybil

Liked: Property conditions & facilities
A really pleasant winter get away. It has a great spa connected to it.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, spacious and have everything we needed. We spent the evening at the spa and had a great time!
Stayed 1 night in Mar 2025

8/10 Good

Rana

Liked: Staff & service, property conditions & facilities
I found the dining options very limited. The floors in my room were not clean (my socks were not very white after a short while). Otherwise, it was a nice hotel, comfy bed and nice staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience. Totally recommend it!!!
Stayed 1 night in Mar 2025