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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Exterior
Standard Room, 1 King Bed, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Refrigerator, River View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Frette Italian linens
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
131 Rue Laurier, Gatineau, QC, J8X3W3

What's nearby

  • Canadian Museum of History - 6 min walk - 0.3 miles
  • National Gallery of Canada - 17 min walk - 0.9 miles
  • Byward Market Square - 3 min drive - 1.4 miles
  • Parliament Hill - 4 min drive - 1.9 miles
  • Casino du Lac Leamy - 5 min drive - 2.4 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Rôtisserie St-Hubert - ‬5 min walk
  • ‪Elegant Chinese Food - Place du Centre - ‬13 min walk
  • ‪Café Vérité Inc - ‬6 min walk
  • ‪La P'tite Epicerie du Quartier - ‬5 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified hotel near Jacques Cartier Park
Located close to Canadian Museum of History and Royal Canadian Mint, Best Western Plus Gatineau-Ottawa Downtown provides dry cleaning/laundry services, a fireplace in the lobby, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A vending machine, multilingual staff, and 4 meeting rooms
  • Luggage storage, a 24-hour front desk, and a bicycle cleaning area
  • Guest reviews give top marks for the helpful staff
Room features
All 133 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Frette Italian sheets, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 15 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 575492

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

Does Best Western Plus Gatineau-Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Best Western Plus Gatineau-Ottawa Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Gatineau-Ottawa Downtown?

Self parking is available for CAD 15.00 per day. Limited spots are available.

What time is check-in at Best Western Plus Gatineau-Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Gatineau-Ottawa Downtown?

Check-out is at 11 AM.

Where is Best Western Plus Gatineau-Ottawa Downtown located?

Located in Hull, this eco-certified hotel is within a 10-minute walk of Jacques Cartier Park and Canadian Museum of History. Maison du velo and Notre-Dame Cathedral Basilica are also within 1 mi (2 km). Rideau Station is 24 minutes by foot and Parliament Station is 28 minutes.

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Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

nancy

Liked: Amenities, property conditions & facilities
friendly staff !! very convenient location large quiet room with a nice water view … good coffee in the lobby
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds and good view from the balcony. It's our second stay. Will be back if the condition maintains.

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel many times and it is great for mu business... only 2 minutes drive to downtown Ottawa....
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves-Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
The staff were all really pleasant and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have had a great experience at this hotel. Staff was amazing, room clean and everything was just great. We will chose again Best Western. Thanks!
Stayed 2 nights in Mar 2025

8/10 Good

Virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be difficult to find
Stayed 2 nights in Dec 2024

2/10 Terrible

Fadi

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking so inconvenient and bed bugs and room and garbage never emptied or room cleaned for 3 days!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aladdin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 3 nights in Feb 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Amenities
Great location Friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Teanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at check in. Rooms were dirty

6/10 Okay

Ahmad Fahim

Just the location is amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
good as always, we're regulars
Stayed 1 night in Jan 2025

2/10 Terrible

Jeannette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hotel, staff is miserable!
Stayed 18 nights in Jan 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Aug 2024

8/10 Good

Marc-Antoyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Nov 2024

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Stayed 4 nights and They said they’d call when Restaurant was closed for renovations. Only 1 elevator worked, ran out of coffee for 2 days there. Chrome or Netflix didn’t work with wifii. Parking limited. They said they would call when room was available and they didn’t. They never answered phone when tried calling down for a wake up.
Stayed 4 nights in Apr 2025

8/10 Good

MARION

Liked: Cleanliness, staff & service, amenities
The property was economical, the room was quite spacious and the bath was large, The check in was easy, The hotel uses a very unpleasant disinfectant spray. The room reeked of this, This spray always makes me very ill. However, there was a very efficient extractor fan in the bathroom. We left this on for a few hours whilst we went out and the smell dissipated. I think this spray should be banned.
Stayed 1 night in Apr 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

8/10 Good

Taejoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location to the River was good
Stayed 1 night in Oct 2024

8/10 Good

terenchris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient location.
Stayed 1 night in Oct 2024

4/10 Poor

Noel

Liked: Staff & service
Disliked: Cleanliness
We found a bug in the bed, not sure if it’s was a bed bug. It was very hard to get a parking spot, so once we had one we felt we could not use our vehicle for fear of not having a parking spot when we returned. The floor of the swimming pool is extremely slippery, I fell and hurt my ankle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay!! Will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Milanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 2 nights in Dec 2024