“The hotel has a lot of potential. It’s well located in the city center, within walking distance of major cable car stations, with modern and cozy interior design and nice breakfast. However, for a 4-star hotel, we expected a much smoother and more reliable experience.
Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a...
“Very friendly staff! Unfortuantely, wifi was not working. Nice playground area for kids and our child loved the kids room and breakfast. Great destination for senderism and skiing. ”
“Room was nice. We were given a card that gave us free activities in the area that was an excellent surprise. We used the card to ride the hop on bus to tour Innsbruck.. we didn't have time for the cable car. Everything was excellent and the staff was friendly and kind.”
“Sehr Gastfreundlich, leckeres Essen, schöner Wellness Bereich, einziges Minus bisschen viel Chlor im Wasser ansonsten alles bestens und wir kommen wieder.”
“El hotel con mejores vistas en el que he estado. Una estancia tranquila y un muy buen trato por parte de la gente del hotel. A tener en cuenta que muchas zonas de Spa son nudistas.
Recomendado.”
“Zimmer sauber und sehr geräumig, wenngleich auch etwas altmodisch nach meinem Geschmack. Dusche und Toilette getrennt - praktisch. Personal sehr hilfsbereit.
Preis für das was geboten wird m.E. viel zu hoch
Kleiner Indoor Pool war während unseres Aufenthalts "überfüllt" bzw auch zu laut da Familien mit Kindern. Keine Möglichkeiten für öffentlichen Außenbereich zum Sitzen oder Baden.
Frühstück nichts besonders und von (mittlerweile) durchschnittlicher Qualität - Vollautomat und Aufbackbrötchen.”
“A true hidden gem!
I’ve tried many 5 star hotels around Europe, but this one.. This one is honestly in a different league above the others.
I really felt welcome here and taken care of. From the very first walk in, where the staff offered a welcome drink in the bar while checking in, to the restaurant where you have your own table throughout your stay.
Here, you are not just handed over your room key and told where your room is. No, here the lovely staff will walk you to your room while...
“The hotel was excellent from staff to food to bar to large, spacious room to pool and Spa.
Only complaints would be that the towels were very thin and small and the shower was on the side wall making the
the shower a little narrow.
”