“The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out.
However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in...
“The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out.
However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in...
“A truly wonderful stay with a warm and personal atmosphere. Host Dina was incredibly friendly, helpful, and genuinely service-oriented, making us feel very welcome from the start. The hotel is spotless, beautifully maintained, and features high-quality materials throughout, with a fantastic location and an excellent spa area. Everything is exceptionally well cared for, and we would happily come back again!”
“A truly wonderful stay with a warm and personal atmosphere. Host Dina was incredibly friendly, helpful, and genuinely service-oriented, making us feel very welcome from the start. The hotel is spotless, beautifully maintained, and features high-quality materials throughout, with a fantastic location and an excellent spa area. Everything is exceptionally well cared for, and we would happily come back again!”