See all properties

Best Western Galena Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi - Best Western Galena Inn & Suites (Galena)
Lobby sitting area - Best Western Galena Inn & Suites (Galena)
Reception - Best Western Galena Inn & Suites (Galena)
Indoor pool, outdoor pool, sun loungers - Best Western Galena Inn & Suites (Galena)
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi - Best Western Galena Inn & Suites (Galena)
Consider a stay at Best Western Galena Inn & Suites and take advantage of free full breakfast, a fireplace in the lobby, and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Galena, Best Western Galena Inn & Suites is in the historical district. Horseshoe Mound and Casper Bluff Land and Water Reserve reflect the area's natural beauty and area attractions include Linmar Gardens and Aqua Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Visit our Galena travel guide
Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • Grant Home showing a house and heritage elements
    Grant Home
    8 min walk - 0.5 miles
  • Galena featuring heritage elements, a garden and military items
    Grant Park
    10 min walk - 0.5 miles
  • Galena featuring a house, heritage elements and heritage architecture
    Belvedere Mansion
    13 min walk - 0.7 miles
  • Galena showing heritage elements and a house
    Dowling House
    17 min walk - 1.0 mile
  • Old Market House featuring a house and heritage elements
    Old Market House
    17 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional)
    30 min drive

Restaurants

  • Casey's General Store
    4 min drive
  • McDonald's
    4 min drive
  • Bread & Vine
    18 min walk
  • Vinny Vanucchi's
    19 min walk
  • Paradise Bar & Grill
    3 min drive

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and extended parking
  • Luggage storage, a vending machine, and tour/ticket assistance
  • Coffee/tea in the lobby, a computer station, and free newspapers
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby
Wyndham Garden Galena Hotel & Day Spa
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 1,063 reviews
Wyndham Garden Galena Hotel & Day Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Galena Inn & Suites Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great decor in the suite and thoroughly enjoyed our time! Would stay there again!
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good breakfast
Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well furnished, a comfortable bed, and a great shower. Breakfast was very good with lots of options. Staff was also very friendly and very helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk person was super friendly. Bed was comfortable
Stayed 1 night in Dec 2025

8/10 Good

Bradley

Liked: Cleanliness, amenities
Shower pressure, comfortable beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Yes room was very nice , would go again. Staff knowledgeable and courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and very large. not your average hotel room. staff was nice and friendly
Stayed 2 nights in Dec 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning grub, awesome staff..great location,ty
Stayed 3 nights in Oct 2025

10/10 Excellent

shenila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot tub, excellent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Oct 2025

10/10 Excellent

william

Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
The staff is always friendly and helpful. The breakfast is fantastic. Our room, a suite with an "extra bedroom" was spacious and comfortable. The location of the hotel is easy to get anywhere you want to visit in Galena, and literally a walk across the parking lot to Happy Joe's or Frank O'Dowds Pub
Stayed 2 nights in Nov 2025

10/10 Excellent

RaeLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big,spacious and clean. Friendly staff!
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room wasn’t ready or clean at 3pm. Cold water didn’t work on the hot tub to cool it down. Ice machine at the hotel didn’t work. The employee at the check in did great to help. No knock on him. He did the best he could with what he was given.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super smooth. They sang Happy Anniversary to us. The only thing we can really complain about was the Tv didn’t show the picture on the screen and also the Toilet in the bathroom was loose. But overall the hotel and staff were amazing. Definitely will be stay here again in the future
Stayed 2 nights in Dec 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
Had to leave early due to bad snow storm however the place could use a renovation the bed especially was very warn out and broke down mattress staff was great even though they couldnt check us out early as they werent shown by their boss on how to check people out so the lady said she will have her boss check us out when he arrives.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lincoln room was very nice and clean. the breakfast was very good. most importantly, the staff was extremely nice and helpful. one issue though was they should leave directions in each room on how to operate the tv remote.
Stayed 1 night in Oct 2025

10/10 Excellent

Betsy

Liked: Staff & service
Clean room. Friendly. Adequate breakfast.
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The mattresses were absolutely terrible! Both of the queen beds in our room were awful! Very limited breakfast menu. The chair at the desk was tattered and broken. The dispensers in the shower had both the conditioner and body wash were completely empty. The rooms were spacious with a nice small outside balcony
Stayed 2 nights in Dec 2025

4/10 Poor

Mark

Liked: Cleanliness
The staff was very nice and professional, however, the room itself was not the best. The TV was not working and the bed was extremely hard. The blankets were thin and scratchy.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with comfortable beds and a small porch looking out into a wooded area…very pleased
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were very friendly and informative.
Stayed 2 nights in Jun 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,, Just a short drive to the down town area and great restaurants.
Stayed 1 night in Oct 2024