Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
Indoor pool, outdoor pool, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Reception
Set in Galena's historical district, Best Western Galena Inn & Suites offers a full breakfast, a lobby fireplace, a spa tub, indoor/outdoor pools with sun loungers, free WiFi, luggage storage, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 17 min walk - 1.0 mile
  • Eagle Ridge Resort Golf - 10 min drive - 7.5 miles

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬20 min walk

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and extended parking
  • Coffee/tea in the lobby, a front-desk safe, and a TV in the lobby
  • A vending machine, a computer station, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

shenila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot tub, excellent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

william

Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location. It was close to Grants home and next to a very good pizza restaurant. We felt safe and liked the breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for the price, breakfast included was decent, staff very nice
Stayed 2 nights in Jul 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
The pool are could use some renovations but overall an ok place to stay and visit Galena.
Stayed 1 night in Aug 2025

10/10 Excellent

JOLANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay. Delicious breakfast. Access to pool and jacuzzi.
Stayed 1 night in Aug 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
Very happy with my stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Angelo

Liked: Staff & service
3 star hotel but otherwise ok for a night or 2.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
I like the individual outside patio for each room.
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Staff & service
Pool could be cleaner. Staff was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

8/10 Good

ERIKA

It was a good time!
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean room, cool AC
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

It was average.
Stayed 5 nights in Aug 2025

6/10 Okay

Sofiya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad for a day for two
Stayed 2 nights in Apr 2025

8/10 Good

Richard A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

6/10 Okay

Jesse

Liked: Staff & service
The room was clean. Decor is dated. Patio area for room needed cleaning. Indoor pool area was semi clean. Outdoor patio and pool needed cleaning. Looked unkept.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff tons of people in lobby in a group and let us in first!! Great Stay
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were very friendly and informative.
Stayed 2 nights in Jun 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

francisco

No review
Stayed 1 night in Aug 2025

10/10 Excellent

Lyndsey

Liked: Staff & service, amenities
Nice and quiet
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was not comfy at all, very firm and hard. Exhaust fan didn’t work in the bathroom. Fireplace did not hard work, little blue flame. Pillows were not comfy, thin and did nothing, no blankets on the bed, just at a sheet and thin comforter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king rooms were very nice. Like the entrance from the parking lot and you could sit outside your door
Stayed 2 nights in Jun 2025