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Mercure Annemasse Porte de Genève

4.0 star property
A peaceful retreat near Geneva where travelers can enjoy outdoor dining on the terrace while taking in views of the surrounding landscape and nearby attractions

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Photo gallery for Mercure Annemasse Porte de Genève

Bar (on property) - Mercure Annemasse Porte de Genève (Gaillard)
Meeting facility - Mercure Annemasse Porte de Genève (Gaillard)
Breakfast, lunch and dinner served - Mercure Annemasse Porte de Genève (Gaillard)
Exterior - Mercure Annemasse Porte de Genève (Gaillard)
Bar (on property) - Mercure Annemasse Porte de Genève (Gaillard)
The Mercure Annemasse Porte de Genève sits conveniently close to Geneva's famous Jet d'Eau Fountain and Saint-Pierre Cathedral. Guests can relax in the garden, enjoy the terrace, or settle by the lobby fireplace with a beverage from La Yourte brasserie after a day of sightseeing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Fitness)

Classic Room, 1 Double Bed (Fitness) | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed (Fitness)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Twin Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Gaillard, Mercure Annemasse Porte de Genève is in the suburbs and near a boardwalk/promenade. Museum of Modern and Contemporary Art and Ariana Ceramics and Glass Museum are cultural highlights, and some of the area's notable landmarks include Jet d'Eau Fountain and Saint-Pierre Cathedral. Check out an event or a game at Palexpo, and consider making time for Botanical Gardens, a top attraction not to be missed. Take in the nearby slopes with ski runs, ski lifts, and a ski area, or check out other outdoor activities such as snowshoeing. Visit our Gaillard travel guide
Map
9 rue des jardins, Gaillard, Haute-Savoie, 74240

What's nearby

  • United Nations European Headquarters
    United Nations European Headquarters
    14 min drive - 6.7 miles
  • Shopping Etrambieres
    12 min walk - 0.7 miles
  • Casino d'Annemasse
    14 min walk - 0.8 miles
  • Château Bleu
    19 min walk - 1.0 mile
  • Parc de la Gambade
    6 min drive - 2.4 miles

Getting around

  • Ambilly Station
    2 min drive
  • Moillesulaz Tram Stop
    3 min drive
  • Geneva International Airport (GVA)
    21 min drive

Restaurants

  • McDonald's
    12 min walk
  • Brioche Dorée
    13 min walk
  • Il Vesuvio
    19 min walk
  • Les Trois Brasseurs
    12 min walk
  • Burger's
    17 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 8.50 to 19.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Yourte

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.50 to 19.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Mercure Annemasse Porte de Genève have a pool?

Yes, this property has an outdoor pool.

Is Mercure Annemasse Porte de Genève pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Annemasse Porte de Genève?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Annemasse Porte de Genève?

Check-out is at noon.

Where is Mercure Annemasse Porte de Genève located?

Situated in the suburbs, this hotel is 0.5 mi (0.7 km) from Private Hospital Country De Savoie - General Health Ramsay and within 6 mi (10 km) of Jet d'Eau Fountain and Saint-Pierre Cathedral. Reformation Wall Monument and Museum of Modern and Contemporary Art are also within 6 mi (10 km). Moillesulaz Tram Stop is 27 minutes by foot and Ambilly Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Annemasse Porte de Genève Reviews

7.8

Good

8.0

Cleanliness

6.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 133 out of 397 reviews
Rating 8 - Good. 148 out of 397 reviews
Rating 6 - Okay. 69 out of 397 reviews
Rating 4 - Poor. 30 out of 397 reviews
Rating 2 - Terrible. 17 out of 397 reviews

Reviews

Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in May 2026
Verified

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and reception is providing facilities like iron. Staff are Ok. Breakfast is good with healthy options, The hotel location, didn’t expect that’s it’s too far from main city and not so accessible to other places. A car is necessity which we didn’t prepare and booked because of the description on the website. But overall our 3 nights and 4 days stay is good worth the price.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, the breakfast was fresh and very tasty; however, there’s were cold one morning. Everyone was very friendly and helpful. The room was clean and fresh.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Babie

Liked: Cleanliness, amenities, property conditions & facilities
A car is a must as it is located outside the city. The hotel is between France and Switzerland. There’s not much to do in the area probably it’s a best place to relax. There was some issue with the rooms assignment (our room was supposed to be double room while our friends -1 double & 1 sofa bed). All shops are closed on Sundays. Breakfast was good.Breakfast staff were very friendly. The bar staff in the evening can not understand. English- and very unfriendly. It was very challenging,I only asked for a glass instead of trying to understand of what I was trying to say she was making it hard for me to make her understand. I worked in customer service and half our clients are non English speakers but we go extra mile to understand them. Overall,we had a relaxing holiday. Geneva is a place where you visit once and that’s it. It’s a beautiful but expensive place.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, accommodating staff

Accommodating, friendly staff, provided great service in setting up the crib for our granddaughter. Had a great family meal in the hotel restaurant prepared by chef.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Carole

Liked: Cleanliness
Property felt very clean and well presented . Unfortunately the aircon wasn’t great and the room was quite warm
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythin was accordingly & great services.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Allan R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off motorway good place to stop before crossing Alps
Stayed 1 night in Apr 2023
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great price close to geneva
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, the room was clean and modern. There was a pool, free parking, and maybe a 30 minute drive to Annecy, and a bit less to Geneva. The breakfast was good too.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly - that’s about it
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Weimin

Liked: Staff & service
Average value for this basic facility.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
rate and view
Stayed 9 nights in Jun 2023
Verified

6/10 Okay

Fabio

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bad cleaning

The bed cover and pillow were smelling very bad and they didn’t replace them as asked (probably changed only the sheets). Anyway they emitted a small partial refund. The chairs outside are and stay dirty…
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

sameh

Disliked: Cleanliness, property conditions & facilities
Air conditioning is not working . Bathroom not cleaned well. No soap in bathroom
Stayed 1 night in Jul 2022
Verified

8/10 Good

Olivier

Liked: Staff & service
Les chambres ont besoin d’être bien nettoyées même dans les coins!!! Et surtout vu le prix être rénovée
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
L’originalité de la chambre fitness, bonne literie. Accueil excellent.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Thierry

Disliked: Amenities
Pannne de courant à 6h30 du matin douché à la lumière du téléphone, sale de restaurant trop petite, idem petit déjeuner, en fonction du prix la prestation n'est pas bonne !
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Céline

Liked: Cleanliness, staff & service
Chambre propre par contre soucis d’évacuation de la douche. Odeur d’égout dans le couloir Nous avons pris le brunch à 11h30 c’était top !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mourad

Liked: Cleanliness, staff & service, amenities
Bon hôtel
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Roberto

Disliked: Room comfort

Stanza rumorosa

Stanza molto rumorosa per un motore, probabilmente un generatore, che disturba il sonno notturno
Stayed 1 night in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin frukost om man inte kommer för sent som vi gjorde.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Piero ITI MAX SRL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto giusto, solo il servizio al bar ha lasciato un po’ a desiderare quando abbiamo consumato due prosecchi come aperitivo che ci sono stati serviti senza nessun stuzzichino di accompagnamento.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Yann

Disliked: Cleanliness, staff & service

Deception

Une deception de plus pour un Mercure. Changement de chambre en raison de la propreté. Moquette et fauteuil taché. Pour un 4 etiile ca la fou mal. En arrivant dans un 4 etoile on sattend a un certain standing, et la le compte n'y est pas. Chambre petite, Tv immeuse ou est l' interet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chicoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Superbe séjour, un hôtel accueillant, propre avec des chambres spacieuse, bien équipées (grande télé, salle bain top, literie top et petit frigo). Le petit déjeuner excellent, pour tous les goûts, du sucré du salé. Beaucoup de choix dont pancake et petite crêpe. La piscine super sympa à part les feuilles mortes qui flottent de partout. Nous recommandons cet hôtel à 100%.
Stayed 2 nights in Aug 2025