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City Heart Inn & Suites

Property class: 2.5

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Photo gallery for City Heart Inn & Suites

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room. - City Heart Inn & Suites (Piedmont)
A motel with a parking lot and a covered area. - City Heart Inn & Suites (Piedmont)
A kitchen with wooden cabinets, a countertop, a coffee maker, and a window with a view of the outside. - City Heart Inn & Suites (Piedmont)
A kitchen with wooden cabinets, a microwave, and a refrigerator. - City Heart Inn & Suites (Piedmont)
A bathroom with a sink, mirror, and towel rack. - City Heart Inn & Suites (Piedmont)
City Heart Inn & Suites provides everything you need. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room.

Standard Room, 1 King Bed, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

A hotel room with two beds, each with a patterned bedspread, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with a patterned bedspread, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Piedmont is home to City Heart Inn & Suites. The area's natural beauty can be seen at Jaycee Park and Talladega National Forest, while JSU Ampitheater and Carlton Ward Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Jana McGinnis Field or AmFirst Stadium. Visit our Piedmont travel guide
View more Motels in Piedmont
Map
333 Haslam St, Piedmont, AL, 36272

What's nearby

  • A calm lake at sunset with a dock extending into the water.
    Weiss Lake
    30 min drive - 25.2 miles
  • A waterfall cascading over a rocky ledge with a bridge above.
    Noccalula Falls Park
    35 min drive - 31.9 miles
  • Piedmont City Hall
    17 min walk - 0.9 miles
  • Jaycee Park
    3 min drive - 1.5 miles
  • Jacksonville State University
    18 min drive - 16.2 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    107 min drive

Restaurants

  • McDonald's
    11 min walk
  • La Cabana
    10 min walk
  • Taco Bell
    9 min walk
  • Roadside Grill
    5 min walk
  • Pinhoti Pizza
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is City Heart Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Heart Inn & Suites?

Check-in start time: 11:00 AM; Check-in end time: anytime.

What time is check-out at City Heart Inn & Suites?

Check-out is at 11 AM.

Where is City Heart Inn & Suites located?

Situated in Piedmont, this motel is 0.9 mi (1.5 km) from Piedmont City Hall and within 3 mi (5 km) of Jaycee Park and Talladega National Forest. Chief Ladiga Trail and Germania Springs Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Heart Inn & Suites Reviews

6.2

5.8

Cleanliness

8.6

Location

7.6

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 78 reviews
Rating 8 - Good. 12 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 14 out of 78 reviews
Rating 2 - Terrible. 19 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing guy that runs this place and quite and a good nice resting place or small get away
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
It was ok. The staff was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the host he is awesome!! Very helpful and eager to make stay your best! Room was also clean and very modern.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Booked for 3 nights because of close access to bike trail. Stayed 1 and left. Room very dirty, gap in entry door let in cold air and bugs. There's more, but you get what you pay for, right?
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eager to help in any way. Room was clean and bigger than I expected. Definitely would recommend if you need some r&r. I definitely will be a repeat customer. Thanks a bunch!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The handicap room we stayed in needed a new mattress and the shower the water pressure was very high and it made showering hard. I am sure at one time it was a smoking room. The staff were very kind and helpful. It is an old Motel and the owners are trying to make more inviting. The outside was very nice.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nastiest place I have ever seen. DON'T!! JUST DON'T
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Close to Chief Ladiga Trail, hospitality was great, and enough space to park bikes.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Talladega Trip

Staff was so friendly and helpful!!
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked out great for us
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Rooms are very clean. Friendly, helpful owner. I will stay there again.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing. Super sweet and accomadating. The rooms were clean and he had coffee made in the morning. He has definitely changed the way i look at small town hotels ♥️
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting……the sheets had stains the tub/shower was dirty. The towels smelled moldy. The room was supposed to be non smoking, but it smelled like cigarette smoke. The walls are paper thin. I could hear the people in the next room talking…..just talking….it was that bad. I was suppose to stay two nights, but I left after one. I highly recommend not staying here if you are in the area!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nitin was AWESOME!!
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
It was ok. Not the best but not the worst either. One thing I can definitely say is the front desk clerk was very nice and very helpful for any of our needs.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Drove a little bit and get a better hotel

Room was clean, but bed was lumpy, sheets very worn. Pillows were flat and the room was spartan. The only reason I stayed was that the nearest "nice" hotel was 20 miles away. Definitely not worth the $84 per night.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people, terrible hotel owners

The owners just haven't figured it out yet. Beds without bedspreads, keys that don't work, towels that looked unwashed. 0 stars.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
This was an overnight stay on a bike ride trip. I wasn’t looking for anything fancy. My issue was the noise. I was on the first floor. There was a lot of noise from the unit above me. It sounded like they were moving furniture or doing remodeling. The noise continued still later. I tossed my tennis shoe to the ceiling and the noise quieted down. Apparently, they didn’t realize the noise was carrying to the lower level. They were up at 6:30 am and the noise started again. I believe there isn’t much insulation between floors.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
We got a refund, place was horrible. Should not even be open.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities
I didnt like being on second floor due to 13 foot surgerys but the room was good.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet stains, little to no lighting, stained sheets, thin pillows, cigarette burns on counters, etc
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service
Owner was very nice, room only came with one towel and it had stains on it. No toilet paper. Had to go ask for a roll. As with everything, you get what you pay for.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The property should be shut down. They have bedbugs,dirty bedding,no tissue,holes in the walls,bugs on the walls,the man at the desk was in his underwear! Just nasty as hell and I should have been paid to be there
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Can't believe I asked for non smoking and gotta marijuana smoked up toom
Stayed 1 night in Aug 2024