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Pestana Casino Park Ocean and SPA Hotel

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Funchal

Choose dates to view prices

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Rooftop terrace
3 restaurants, breakfast served
Garden
View from property
Lobby
Near the CR7 Museum, Pestana Casino Park Ocean and SPA Hotel offers leisure and excitement with its casino, marina, and spa. Guests enjoy indoor/outdoor pools, three restaurants, on-site shops, and in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room, Mountain View

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View) | Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Partial Sea View (Side Sea View)

7.8 out of 10
Good
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, soundproofing

Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room, Garden View (Extra Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View (Extra Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Rua Imperatriz D. Amélia, Funchal, 9004-513

What's nearby

  • CR7 Museum - 5 min walk - 0.3 miles
  • Madeira Casino - 5 min walk - 0.3 miles
  • Funchal Marina - 9 min walk - 0.5 miles
  • Town Square - 14 min walk - 0.8 miles
  • Funchal Farmers Market - 19 min walk - 1.0 mile

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Sete Mares - ‬9 min walk
  • ‪Casa Velha - ‬1 min walk
  • ‪A Confeitaria - ‬2 min walk
  • ‪Carvão - ‬9 min walk
  • ‪Galaxia Sky Bar - ‬3 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Luxury family-friendly hotel near CR7 Museum
You can look forward to a casino, a marina, and a nightclub at Pestana Casino Park Ocean and SPA Hotel. Hit the jackpot at this hotel with amenities such as 200 slot machines and 6 casino gaming tables. Indulge in a body treatment and a massage at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • An outdoor tennis court, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Massage treatment rooms, smoke-free premises, and meeting rooms
  • Multilingual staff, a banquet hall, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 379 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Balconies, recycling, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Panoramico
  • Sunset

Things to do

  • 200 slot machines
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Full-service spa

  • Body treatments
  • Hot tub
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3976

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Frequently asked questions

Does Pestana Casino Park Ocean and SPA Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Casino Park Ocean and SPA Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Casino Park Ocean and SPA Hotel?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Casino Park Ocean and SPA Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Casino Park Ocean and SPA Hotel?

Check-out is at noon.

Does Pestana Casino Park Ocean and SPA Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Casino Park Ocean and SPA Hotel located?

This family-friendly Funchal hotel is located near the beach, within a 10-minute walk of Madeira Casino and CR7 Museum. Funchal Municipal Garden and Avenida do Mar are also within 10 minutes.

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Reviews

Pestana Casino Park Ocean and SPA Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, our 4th time staying there.
Stayed 8 nights in Jul 2024

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property was excellent; nothing much to complain about.
Stayed 7 nights in Feb 2025

10/10 Excellent

Steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! An amazing experience!

Great stay! An amazing experience!
Stayed 1 night in Nov 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View during breakfast, friendly service, with sauna and pool. also great view from balcony. but the breakfast food quality should be better for 5star hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Gilliard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Walkable,great waether,...was nice
Stayed 5 nights in Aug 2022

10/10 Excellent

Renee K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Pestana. The landscaping, pools, property is lovely.
Stayed 7 nights in Nov 2022

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.
Stayed 5 nights in Sep 2025

10/10 Excellent

yehuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

goid hotel at wonderful ilend

very good hotel. location near the city. good breakfast &dinner. front desk espacialy Helena were very helpful
Stayed 7 nights in Nov 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ,special the service from the front desk people.
Stayed 3 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness
Very nice.
Stayed 7 nights in Aug 2024

10/10 Excellent

KWAI FUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! We loved everything. Great views, pool, sauna, staff, breakfast, service…just everything.
Stayed 3 nights in Oct 2022

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A lovely hotel close to the park and a short walk into town. Breakfast and dinner were really nice, with lots of dishes to choose from. The views from the hotel are beautiful. Lots of indoor and outdoor seating areas to choose from, as well as three pools. The staff were helpful. We stayed for four nights and would definitely stay there again.
Stayed 4 nights in Feb 2023

10/10 Excellent

stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable
Stayed 15 nights in Feb 2024

6/10 Okay

ANDRE VICENTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing, but should've more parking spots
Stayed 6 nights in Aug 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Aug 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful joint birthday celebration there with a friend. 2nd visit and will be back again. Great staff, stunning building, all the facilities, pools, gym, spa and views are stunning. Special mention to Pedro on reception who made our stay so special and no request was too much. Its great to be travelling again and Funchal has so much to offer just need more time not enough to fit it all in. Can't wait to be back again soon.
Stayed 3 nights in Jul 2022

4/10 Poor

Paulo

Liked: Amenities
Disliked: Staff & service
The hotel it is a 5 Star, but old, worst vs other 4 Star. The check in was weak for a 5 Star. There was a VIP Offer from Hotéis. Com that was not given
Stayed 1 night in Nov 2024

2/10 Terrible

Michael Kim

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Worst gym ever. Worn down hotel. Lots of space - but not even a coffee shop… took a half a day to get the extra bed
Stayed 2 nights in Apr 2024

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Only good point I can give is the nice architecture of the hotel. Everything else, cleaning, service, food, maintenance are clearly not even a 3 stars hotel standard. Stay away
Stayed 3 nights in May 2023

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