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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with a marina and a full-service spa

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Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Reception
Breakfast and dinner served
Double or Twin Room, Pool View | Minibar, in-room safe, iron/ironing board, free WiFi
Junior Suite | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Hot Tub
  • Bar

Room options

Available filters for rooms
Showing 61 of 61 rooms

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • Sea view
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

Highlights

Balcony
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
Shower/tub combination
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite (Superior)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 Extra Beds)

View from room

Family Room (2 Extra Beds)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (Extra Bed)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Extra Bed)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

Double Classic Sea View (2Ad)

  • Sleeps 2

Classic Single Mountain View (1Ad) Non Refundable

  • Sleeps 1

Single Sea View

  • Sleeps 1

Family Room (4Ad) Non Refundable

  • Sleeps 4

Double Pool View

  • Sleeps 2

Double/Twin Classic Mountain View (2Ad)

  • Sleeps 2

Single Classic Mountain View (1Ad) Non Refundable

  • Sleeps 1

Junior Suite 1/2 Pax

  • Sleeps 2

Double

  • Sleeps 2

Classic Sea View (2Ad)

  • Sleeps 2

Classic Pool View Single Use Non Refundable

  • Sleeps 1

Family Room (2Ad+1Ch)

  • Sleeps 3

Classic Single Mountain View (1Ad)

  • Sleeps 1

Family Room (2Ad) Non Refundable

  • Sleeps 2

Classic Pool View Single Use

  • Sleeps 1

Suite (2Ad)

  • Sleeps 2

Classic Single Mountain View (1Ad) Non Refundable

  • Sleeps 1

Family Room 1/3

  • Sleeps 3

Family Room (2Ad+1Ch)

  • Sleeps 3

Classic Pool View Single Use

  • Sleeps 1

Double Sea View (2Ad)

  • Sleeps 2

Suite (2Ad+1Ch)

  • Sleeps 3

Family Room (2Ad)

  • Sleeps 2

Single Classic Sea View (1Ad)

  • Sleeps 1

Classic Mountain View (2Ad) Non Refundable

  • Sleeps 2

Double Classic Sea View (2Ad)

  • Sleeps 2

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Classic Mountain View (2Ad)

  • Sleeps 2

Family Room (4Ad)

  • Sleeps 4

Classic Sea View Single Use

  • Sleeps 1

Single Classic Sea View (1Ad)

  • Sleeps 1

Double Classic Sea View (2Ad) Non Refundable

  • Sleeps 2

Family Room (2Ad+1Ch)

  • Sleeps 3

Junior Suite (2Ad)

  • Sleeps 2

Classic Pool View Single Use Non Refundable

  • Sleeps 1

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Double/Twin Classic Pool View

  • Sleeps 2

Single Classic Sea View (1Ad) Non Refundable

  • Sleeps 1

Single Classic Sea View (1Ad) Non Refundable

  • Sleeps 1

Classic Single Mountain View (1Ad)

  • Sleeps 1

Single Pool View

  • Sleeps 1

Classic Single Mountain View (1Ad)

  • Sleeps 1

Classic Mountain View (2Ad)

  • Sleeps 2

Family Room (4Ad)

  • Sleeps 4

Suite 2Ad

  • Sleeps 2

Family Room (2Ad+1Ch)

  • Sleeps 3

Family Room (4Ad)

  • Sleeps 4

Classic Single Mountain View (1Ad)

  • Sleeps 1

Classic Pool View Single Use

  • Sleeps 1

Family Room 4Ad

  • Sleeps 4

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About the neighborhood

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • Madeira Casino - 9 min walk - 0.5 miles
  • CR7 Museum - 12 min walk - 0.7 miles
  • Funchal Marina - 15 min walk - 0.8 miles
  • Lido Bathing Complex - 2 min drive - 1.0 mile
  • Funchal Farmers Market - 3 min drive - 1.2 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Galaxia Sky Bar - ‬3 min walk
  • ‪Pastelaria Petit Fours - ‬6 min walk
  • ‪Pub Number Two - ‬1 min walk
  • ‪Beef & Wines - ‬3 min walk
  • ‪Casa Italia Pizzas & Pastas - ‬4 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Luxury eco-certified hotel near CR7 Museum
Consider a stay at Pestana Carlton Madeira Ocean Resort Hotel and take advantage of a marina, a poolside bar, and shopping on site. Active travelers can enjoy scuba diving at this hotel. Treat yourself to a massage at Venus Health SPA, the onsite spa. The on-site restaurant, Arcos, offers breakfast and dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, a 24-hour front desk, and smoke-free premises
  • Concierge services, a banquet hall, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Balconies, recycling, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3978

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Carlton Madeira Ocean Resort Hotel pet-friendly?

Yes, Pestana Carlton Madeira Ocean Resort Hotel allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Pestana Carlton Madeira Ocean Resort Hotel?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Check-out is at noon.

Does Pestana Carlton Madeira Ocean Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Carlton Madeira Ocean Resort Hotel located?

This family-friendly Funchal hotel is located by the ocean, within a 15-minute walk of Madeira Casino and CR7 Museum. Santa Catarina Park and Barreiros Stadium are also within 10 minutes.

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Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Nice hotel
Stayed 27 nights in Mar 2025

8/10

Great place to stay in Funchal. Great hotel but not a 5 star
Stayed 4 nights in Mar 2025

8/10

Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025

6/10

Closed access to Spa and bar too early
Stayed 5 nights in May 2025

10/10

Everyone was so nice and friendly and just amazing
Stayed 7 nights in Feb 2025

8/10

Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Stayed 5 nights in Apr 2025

10/10

The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Stayed 4 nights in Mar 2025

10/10

Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Stayed 4 nights in Dec 2024

10/10

Nice staff and beautiful view and nice swimmingpools
Stayed 7 nights in Oct 2024

10/10

LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there

8/10

The amenities were less than expected. The pools and hottub, although beautiful, were cold. The fitness center was in the pool area. The restaurant was expensive and the buffet food was tasteless and boring. The carafe coffee was awful! And the parking was expensive.
Stayed 7 nights in Mar 2025

10/10

Great hotel, very helpful staff. Clean room, good breakfast. Highly recommend.
Stayed 2 nights in Sep 2024

10/10

Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023

10/10

Excellent hotel
Stayed 5 nights in Nov 2023

10/10

Good
Stayed 3 nights in Jan 2025

10/10

Great location and lots too do
Stayed 5 nights in Oct 2023

10/10

Prime location with beautiful sea views, lots of dinnng options around, short walk into town, bus stop just in front
Stayed 6 nights in Jul 2024

8/10

Overall a pleasant stay. The rooms are spacious. If you get a room facing the street and taxi stand it will be noisy at night as there are vars and restaurants across the street. The front desk staff are helpful. Breakfast gets very busy after 830 am and the tables aren't cleared fast enough and glasses and bowls need to be replenished often. It is a 20 minute walk to Funchal and coming back from Funchal there is a medium incline that requires some energy so this is not for everyone, especially if you are carrying bottles of alcohol or lots of souveneirs. Overall no major issues.
Stayed 1 night in Mar 2025

8/10

Wonderful location easy walk to restaurants, park and downtown.
Stayed 7 nights in Sep 2023

10/10

Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Stayed 11 nights in Jan 2024

10/10

Good location good swimming pool room was spacious
Stayed 6 nights in Feb 2024

8/10

The hotel was amazing but the room we stayed in needs a little renovating, but the hotel and the pools and the surroundings were amazing. Staff is well trained and very friendly!
Stayed 5 nights in Aug 2024

8/10

Very walkable to centre of town
Stayed 14 nights in Mar 2024

10/10

The grounds and employees were all helpful and friendly.
Stayed 4 nights in Jun 2024

8/10

Excellent hotel located in city center with amazing views. Breakfast options were extensive and delicious. Housekeeping staff always friendly. Everything was amazing and we will definitely be back .
Stayed 10 nights in Jun 2024