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Pestana Carlton Madeira Ocean Resort Hotel

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Indoor pool, outdoor pool - Pestana Carlton Madeira Ocean Resort Hotel (Funchal)
Reception - Pestana Carlton Madeira Ocean Resort Hotel (Funchal)
Breakfast and dinner served - Pestana Carlton Madeira Ocean Resort Hotel (Funchal)
Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi - Pestana Carlton Madeira Ocean Resort Hotel (Funchal)
Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi - Pestana Carlton Madeira Ocean Resort Hotel (Funchal)
Luxury
5.0 star property
8.8

Excellent

Luxury family-friendly hotel near CR7 Museum

Close to Funchal Marina and Town Square, Pestana Carlton Madeira Ocean Resort Hotel provides a marina, a poolside bar, and shopping on site. Active travelers can enjoy scuba diving at this hotel. Treat yourself to a massage at Venus Health Spa, the onsite spa. The on-site restaurant, Arcos, offers breakfast and dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | View from room

Double or Twin Room, Sea View

7.8 out of 10
Good
(17 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

7.4 out of 10
Good
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, iron/ironing board, free WiFi

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Double or Twin Room, Sea View

Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double or Twin Room, City View

Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double or Twin Room, City View

  • Sleeps 2
  • Free WiFi

View all photos for Double or Twin Room, Pool View

Minibar, in-room safe, iron/ironing board, free WiFi

Double or Twin Room, Pool View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | View from room

Superior Double or Twin Room, Sea View

8.6 out of 10
Excellent
(8 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room (Extra Bed)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room (2 Extra Beds)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (2 Extra Beds)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

About the neighborhood

Located in Funchal, Pestana Carlton Madeira Ocean Resort Hotel is in the city center and near the beach. Church of Sao Pedro and Fort of Sao Tiago are local landmarks, and some of the area's activities can be experienced at Funchal Marina and Funchal-Monte Teleferico. Traveling with kids? Consider CR7 Museum and Centro Cultural da Quinta Magnólia. Snorkeling, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our Funchal travel guide
Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • Funchal Municipal Garden
    Funchal Municipal Garden
    15 min walk - 0.8 miles
  • Town Square
    Town Square
    4 min drive - 1.2 miles
  • Madeira Casino
    10 min walk - 0.6 miles
  • CR7 Museum
    14 min walk - 0.8 miles
  • Funchal Marina
    15 min walk - 0.8 miles

Getting around

  • Cristiano Ronaldo Airport (FNC)
    22 min drive

Restaurants

  • Loft Brunch & Cocktails
    1 min walk
  • Taj Mahal
    1 min walk
  • Galaxia Sky Bar
    4 min walk
  • Moynihans Bar
    3 min walk
  • Casal da Penha
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3978

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Carlton Madeira Ocean Resort Hotel pet-friendly?

Yes, Pestana Carlton Madeira Ocean Resort Hotel allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Check-out is at noon.

Does Pestana Carlton Madeira Ocean Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Carlton Madeira Ocean Resort Hotel located?

This family-friendly Funchal hotel is located by the ocean, within a 15-minute walk of Centro Cultural da Quinta Magnólia, CR7 Museum, and Funchal Marina. Santa Catarina Park and Madeira Casino are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities, great location and just an overall amazing experience. I will definitely stay here again next time I come to Madeira.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Silvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a very good experience and the hotel was amazing with kids having to enjoy alot.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and very well maintained. Room was spacious. Gym was a little smaller than most places, but everything else was perfect.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Good location with restaurants nearby and only a 10-15 min walk into the marina area. Pools were nice and the upgrades for the tennis area will be a good addition. Rooms were great - had a nice view of the ocean. Staff were very friendly and helpful in booking day trips.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The friendliest welcome to the hotel and a great view overlooking Madeira harbour!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, property conditions & facilities
Clean, friendly and comfortable
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , staff excellent, carpets/furniture a bit dated, great location for easy walk to Funchal centre, overall enjoyed stay.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff. I will definitely come back .
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Great service.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Wonderful place. Friendly staff. Clean + lots of amenities. Also, amazing views!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Robet J

Liked: Cleanliness, amenities, property conditions & facilities
Spectacular room/views; excellent service [Front Desk (Trainee) and others; dinning staff cleaning staff, etc. etc.]. The "Festive High Tea" was a major hit and memory for us and our Grand daughter and Kids Club and staff were truly exceptional!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property . Beautiful view . We enjoyed the stay .
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alan Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel but needs a little upgrading but all very satisfactory and comfortable
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
A wonderful hotel with fantastic staff. Everything was clean and of a high standard, with a great sea view. It was lovely to be able to swim in the sea, and the pools were clean and well maintained. The breakfast was excellent, with a wide selection and many new items every day. The best part was the man who made fresh omelettes daily, increadibly service-minded, smiling and friendly. Second time at this hotel, and be back - love everything with it. Close to lovely restaurants and bus 9 to the airport.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots too do
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Paula Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location easy walk to restaurants, park and downtown.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

bhadresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there
Verified

10/10 Excellent

Michella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and beautiful view and nice swimmingpools
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and great rooms. Service was quite slow at restaurants
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sigurður

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Stayed 11 nights in Jan 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly and just amazing
Stayed 7 nights in Feb 2025