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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with a marina and a full-service spa

Choose dates to view prices

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Junior Suite | View from room
Bar (on property)
Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board
Breakfast and dinner served
Pestana Carlton Madeira Ocean Resort Hotel sits right on the ocean, offering both tranquility and adventure. Travelers can book a massage at Venus Health SPA, try scuba diving, swim in indoor and outdoor pools, or visit the marina and coffee shop/cafe within this luxury property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Sea View

7.2 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

View from room

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
Shower/tub combination
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 63 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Double or Twin Room, Sea View

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room (2 Extra Beds)

View from room

Family Room (2 Extra Beds)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Bidet
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

About the neighborhood

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • CR7 Museum - 12 min walk - 0.7 miles
  • Funchal Marina - 15 min walk - 0.8 miles
  • Town Square - 2 min drive - 1.0 mile
  • Lido Bathing Complex - 2 min drive - 1.0 mile
  • Funchal Farmers Market - 3 min drive - 1.2 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Pub Number Two - ‬1 min walk
  • ‪Os Arcos Restaurant - ‬1 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪Malho's pub cafe - ‬2 min walk
  • ‪O Justiniano Garden - ‬4 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Luxury family-friendly hotel near CR7 Museum
Consider a stay at Pestana Carlton Madeira Ocean Resort Hotel and take advantage of a marina, a poolside bar, and shopping on site. Active travelers can enjoy scuba diving at this hotel. Treat yourself to a massage at Venus Health Spa, the onsite spa. The on-site restaurant, Arcos, offers breakfast and dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Free newspapers, concierge services, and multilingual staff
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Balconies, recycling, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3978

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Carlton Madeira Ocean Resort Hotel pet-friendly?

Yes, Pestana Carlton Madeira Ocean Resort Hotel allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Pestana Carlton Madeira Ocean Resort Hotel?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Check-out is at noon.

Does Pestana Carlton Madeira Ocean Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Carlton Madeira Ocean Resort Hotel located?

This family-friendly Funchal hotel is located by the ocean, within a 15-minute walk of Madeira Casino and CR7 Museum. Santa Catarina Park and Estádio do Marítimo are also within 10 minutes.

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Reviews

Pestana Carlton Madeira Ocean Resort Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 7 nights in Sep 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel!
Stayed 6 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property . Beautiful view . We enjoyed the stay .
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great accommodation, good breakfast buffet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Winston

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

We had a good stay at Carlton. Very nice stay at surroundings. Good location and also the beach area was fantastic. A place to go again.
Stayed 7 nights in Jul 2025

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re never visiting madeira should give a trie wonderful hotel and staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and great rooms. Service was quite slow at restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

Teija

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 27 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025

8/10 Good

Linda Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Stayed 14 nights in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Funchal. Great hotel but not a 5 star
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

Our room was a little more dated than we expected from the pictures, and we weren't expecting to be right on the level of the main pool. But the staff was incredibly helpful and friendly, and we loved the variety of pools and proximity to the ocean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly and just amazing
Stayed 7 nights in Feb 2025

6/10 Okay

Keith

Liked: Staff & service
Disliked: Cleanliness, room comfort

Not worth the price

The location was great but the room was very average. The bed wasn’t comfortable and the room temperature was HOT. There was also NO parking for the rental car
Stayed 2 nights in Jul 2025

10/10 Excellent

bhadresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Stayed 4 nights in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023

10/10 Excellent

Michella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and beautiful view and nice swimmingpools
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots too do
Stayed 5 nights in Oct 2023

6/10 Okay

rory

Liked: Cleanliness, staff & service, amenities
Closed access to Spa and bar too early
Stayed 5 nights in May 2025

8/10 Good

polly

Liked: Cleanliness, staff & service, amenities
Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Stayed 5 nights in Apr 2025

8/10 Good

Paula Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location easy walk to restaurants, park and downtown.
Stayed 7 nights in Sep 2023

10/10 Excellent

Sigurður

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Stayed 11 nights in Jan 2024

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